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Roofing reviews in Martinsburg

  • A
    Ready Roofing Company
    Good people. Very friendly and affordable. Crew did a great job! Roof looks great and the company worked with my insurance folks and made sure all insurance and cost issues were clearly addressed to our satisfaction.
    - Matthew .
  • D
    Modern renovations
    The work has not been completed, but we are REALLY struggling with the personnel at the office. They are rude, and do not answer my husbands questions. This makes us really regret already giving them a deposit. At this point, we are concerned of the quality of the work, and if there are issues, how will they deal with them? The reviews all looked good a month or two ago, but the recent ones are not as good. If the people who are the ones your customers need to deal with at the office are rude and inconsiderate, customers are heading into this with already red flags! If things improve we would be very happy to change our review, but at this point, we are very concerned.
    - Keith G.
  • A
    Modern renovations
    The new roof looks great. Estimator was great to work with and very knowledgeable. Installation crew was was totally efficient, hard working, and craftsmen who obviously took pride in their work. They also did a beautiful job on clean-up. Staff at the office were professional, efficient, and friendly. Overall, a very good company.
    - John L.
  • A
    Aspen Home Improvements
    Ashen Home Improvements tore off our old roof and replaced it in just two days. We felt the price was very reasonable and the work crew did a great job. My husband was very impressed with the quality of their work. The workers were very polite and did a good job cleaning up when they were done.
    - Karen L.
  • A
    JC Smith LLC
    We recently purchased a home built in 1896 and decided to hire JC Smith to do the extensive re-model. From the initial assessment to the final walk through, JC Smith was a top notch general contractor. The scope of work and cost estimate were both on point; no surprises or hidden costs that threw me out of my budget. The design consultant was very helpful with the new design and material choices; suggesting good quality yet affordable products that would help me achieve the design look I wanted while staying within my budget. The job foreman was knowledgeable about every aspect of the work that needed to be done and always polite and considerate to inform me of all the daily details during the construction phase. He addressed any questions or concerns I had promptly and courteously; even when I asked multiple times because I just didn't understand. ; ) Even the sub-contractors that were brought in did great work! If I wanted something "tweaked" at the end of a particular job, JC Smith was quick to have their sub-contractor return and finish the work to my satisfaction. Every worker that passed through the doors of my home were considerate of the fact that it was my home and therefore left an exceptionally clean job site at the end of the day. To make sure that all the work getting done was to their very high standards, there were multiple calls and visits from none other than the owners, Mr. and Mrs. Smith. I can't say enough good things about this general contractor! Thanks JC Smith for a job well done!!
    - Melissa G.
  • A
    JC Smith LLC
    We recently purchased a home built in 1896 and decided to hire JC Smith to do the extensive re-model. From the initial assessment to the final walk through, JC Smith was a top notch general contractor. The scope of work and cost estimate were both on point; no surprises or hidden costs that threw me out of my budget. The design consultant was very helpful with the new design and material choices; suggesting good quality yet affordable products that would help me achieve the design look I wanted while staying within my budget. The job foreman was knowledgeable about every aspect of the work that needed to be done and always polite and considerate to inform me of all the daily details during the construction phase. He addressed any questions or concerns I had promptly and courteously; even when I asked multiple times because I just didn't understand. ; ) Even the sub-contractors that were brought in did great work! If I wanted something "tweaked" at the end of a particular job, JC Smith was quick to have their sub-contractor return and finish the work to my satisfaction. Every worker that passed through the doors of my home were considerate of the fact that it was my home and therefore left an exceptionally clean job site at the end of the day. To make sure that all the work getting done was to their very high standards, there were multiple calls and visits from none other than the owners, Mr. and Mrs. Smith. I can't say enough good things about this general contractor! Thanks JC Smith for a job well done!!
    - Melissa G.
  • F
    M & N Roofing
    I have called M&N four times over the past week and can not get anyone to return my calls. If I have any problems or questions I want to be sure I can get in contact with my contractor. I understand they are probably busy, but it is not that hard to return a phone call and tell us you have enough work right now.
    - Sierra T.
  • F
    Fairway Homes & Services, Inc.
    VERY SLOW. Very unprofessional. Very demeaning to customer, especially females. Did not want to listen to what customer wanted. Rude. Blamed their mistakes on customer. Most of subcontractors were fine. I had written a very long description of all the mistakes and things not completed, some of which have still not been completed earlier. They promise the world. Make sure you record each conversation. Many of the things now have to be repaired and done properly. Overall would never recommend them, plus two people I personally know who had work done, said the same thing. Walls were not done properly, drainage not installed correctly, roof not installed correctly (still leaks). Just unreal as to how unprofessional all the work was. Plus we contracted in November and they were supposed to be finished by Feb and I didn't actually have it finished until June. Main reason, he kept pulling people for other jobs and giving excuses. At one point I just had to tell him to finish one section and stop jumping around.
    - Helen H.
  • F
    Heritage Roofing Inc
    Spoke with woman who answered phone. She advised that residential estimator Danny Kern would call within 2-3 days to make an appointment to view the roof to supply an estimate to reshingle. That was approximately a month ago and I never heard back from anyone with this company. Very unprofessional.
    - Karen B.
  • F
    Smith Roofing LLC
    Tried to reach company by phone with no answer and no voicemail prompt. Emailed company and response was that someone would be out the following day to supply estimate. No one ever came and no one ever contacted me. Very unprofessional.
    - Karen B.
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Roofing Contractors in Martinsburg

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