Carpet World of Martinsburg

A 29 Reviews

Founded 1975 • Angie's List since August 2010

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Licensing

Licensed
  • Trade License Number
  • WV048726, VA2705150001
  • Trade License Locale
  • West Virginia, Virginia
  • Trade License Authority
  • State of West Virginia, State of Virginia
  • Trade License Expiration
  • 20120912
Bonded
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM

Company Contact

2330 Winchester Ave

Martinsburg, WV 25405

Description

Carpet World has been serving Martinsburg, WV and surrounding areas for over 35 years. We carry most top brands of flooring manufactures in our 4000+ sq. ft. showroom. Financing is available with approved credit and all customers are offered a layaway option. Carpet World is offering a Military (Law Enforcement, Homeland Security, EMS) discount of 10% off material only....

Verified Reviews

29 Total Reviews
Reviews by Rating
A Rated
20
B Rated
3
C Rated
2
D Rated
1
F Rated
3
Read reviews by category
carpet installation (25)flooring (22)hardwood flooring (7)tile installation (2)
Showing 1-10 of 29 reviews
A

RATED

03/19/2019

We were very happy with the efficiency, competence, and cheerfulness of the installers. Tim, who did the measuring and estimate, gave us good advice and was pleasant to work with. The removal and installation took two days. Even though a snow storm interrupted the two days, the installers came the third morning and were done by 4 PM. The installers cleaned up the job very satisfactorily when done....

DESCRIPTION OF WORK
We had Carpet World replace our carpet and vinyl flooring on the first floor with Bruce hardwood flooring to match what we had in our front hallway. The job was a little more than 900 square feet.

CATEGORY hardwood floor repair

COST $8,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/21/2019

F

RATED

10/23/2015

The employees stole from us. They did not do the work they were paid to do. They refused to stand behind the service. When the employees stole from us, we called the police. We did get the money back from the employee. The company themselves never called to apologize. They sent the father of the employee back into our home. It was really bad. It was obvious that the employees need to be drug-teste...

DESCRIPTION OF WORK
We used Carpet World. They laid carpet and tile.

CATEGORY carpet installation,ceramic tile,flooring

COST $10,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/23/2014

SERVICE PROVIDER RESPONSE

Customer forgot to mention that they not only hired us to do more work on multiple occasions and requested the same installed but also contracted that same installer outside of Carpet World. Not to mention that when the money came up missing, they chose to work it out with the installer and not contact Carpet World. Carpet World is not sure about the personal relationship between the customer and ...
A

RATED

07/08/2015

We could not be happier with the job that Carpet World did for us! They will match or beat competitors pricing, without sacrificing quality, and their installers are second to none!

DESCRIPTION OF WORK
Installed new carpeting in our townhouse.

CATEGORY carpet installation,flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2015

A

RATED

05/27/2015

Mark, the sales associate, was very good. He did not rush our purchasing time. He was not high pressure and if he did not know the answer to a question, he made sure he researched and called to get the correct information. By the time we were done with the purchase, we felt very comfortable and felt like we understood the process. We felt all of our questions were answered to our satisfaction. Som...

DESCRIPTION OF WORK
Carpet World hired a subcontractor who started work on April 27th after dropping off the wood flooring we purchased. Replaced entire flooring in a two story home.

CATEGORY flooring,hardwood floor repair

COST $24,633

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/24/2015

B

RATED

06/23/2014

The did the work well , but number of days taken increased from 2 days to 4 days. that was only problem.

DESCRIPTION OF WORK
The provider changed laminates in the kitchen, toilet and laundry rooms and changed carpet in all three bedrooms. The work done was good.

CATEGORY carpet installation,flooring

COST $3,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2014

C

RATED

06/23/2014

Late for the appointment to measure the floor. I had to call after a few days to find out what the estimate was. Estimate was higher than other places.

DESCRIPTION OF WORK
Measured room for wood floor.

CATEGORY carpet installation,hardwood floor repair

COST $1,700

WORK COMPLETED ON 05/15/2014

A

RATED

06/03/2014

Steve is the GREATEST! He worked with us, visited our house to help match color, and was with us every step of the way. We plan on doing the rest of the flooring in our house through Carpet World. Also plan on using them for kitchen counter top! Basically, if they offer the service, we will use them. Love supporting small business and Carpet World is wonderful!

DESCRIPTION OF WORK
Purchased carpet and tile.

CATEGORY carpet installation,ceramic tile,flooring

COST $4,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/08/2012

A

RATED

05/01/2014

Very pleased with result.  Looks great.  Good fit.

DESCRIPTION OF WORK
Provided and installed carpeting for the back staircase in my house.

CATEGORY carpet installation,flooring

COST $350

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/07/2014

A

RATED

01/19/2014

They called when the carpet came in, and we scheduled installation.  Their installation team showed up at the scheduled time.  They operated quickly and professionally.  My carpet is a year old now, and the installation and carpet quality is superior.  Very nice experience.  I asked for a 10% military discount, and they said yes to that, too.

DESCRIPTION OF WORK
Provided and installed carpeting in two rooms.

CATEGORY carpet installation,flooring

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2013

A

RATED

08/14/2013

Steve was prompt in making an appointment to look at the job and take the measurements needed, He provided a labor and materials quote within a day. The initial quote was outside of our budget and Steve worked with us over a couple of days to develop alternatives to get the project on target. Once materials arrived, Steve contacted us to advise that he could start the un-install the next day. His ...

DESCRIPTION OF WORK
Provided and installed padding and carpet in three bedrooms and an office.

CATEGORY carpet installation,flooring

COST $3,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/13/2013

Services Offered

Carpet, hardwood, ceramic, vinyl, laminate, granite, & marble flooring. Area rugs. Countertops. Carpet binding.

Services Not Offered

Carpet cleaning is not available at this time.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
NO
Emergency Service
No
Warranties
Yes