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Find Top-Rated Gerrardstown Roofing Contractors

There are 2 top-rated roofing contractors in your area.

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Roofing reviews in Gerrardstown

  • D
    This is a rental property located in the panhandle of WV.  Our conscientious tenants called us on the day of service (we were out of town) to let us know that their truck pulled up alongside of the garage with a ladder that never left the truck.  The family heard the crew (there were 2 of them) walking around on the lower roof and garage and were putting their shoes on to go out and greet them. Before the tenants could do this, the truck was pulling out of the driveway.  They had been there for less than 5 minutes.  The tenant reports seeing debris left in the 3rd story gutters that was still sticking out.  
    I contacted them to find out if there had been some sort of miscommunication and was basically ignored for the past couple of months when I finally got someone named Chris to go out and verify the work.  I asked to be contacted several times so that I could meet him onsite.  He ignored this request and showed up today to verify the work.  He was curt to my tenant, but somewhat helpful reporting there was not much debris (showing green, non-rotting leaves and it had not been there long.)  He also said the gutter outlets were not adequate.  
    All of this information would have been good to know on or shortly after the day of service.  Whether the crew did their job that day or not is not really my concern anymore.  I would have humbly apologized for being wrong, but really that's a steep price for 5 minutes of work.  That's $45/minute!  They said it was because of the difficulty in getting access to the 3rd story roof.  If it's that difficult, than shouldn't it take a little longer than 5 minutes?  
    Anyhow, I am mostly dissatisfied with their lack of customer care and concern.  They were terribly unresponsive and argumentative about the incident.  A very poor way to treat your customers.
    - Charlotte B.
  • D
    Contractor provided bid of $1200 to do caulking around house. Stated that they could do the work in couple of weeks. After a month I contacted and was told that they were tied up on a roofing job but would get to me within a week or so. Never heard from them again. I have called them to get status but calls are not returned. Not very professional.

    - Tom M.
  • A
    Came as promised and completed a beautiful job just in time for the rain to give it the real test!
    - Kelsey W.
  • C
    Please see above, no service rendered
    - Stephan H.
  • F
    - Laura S.
  • A
    They were the only one to call me back to get a referral of an estimate and they kept in touch with me really good and I really like that. I would use them again in the future.
    - terry s.
  • A
    They were great and finished in only a few days.
    - Neil B.
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Roofing Contractors in Gerrardstown

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