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Find Top-Rated Gerrardstown Chimney And Fireplace Contractors

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Chimney & Fireplace reviews in Gerrardstown

  • A
    The telephone was answered on mobile - advised my call would be returned to set up an appt.  Call was returned and appt scheduled within three days.  Technicians arrived at scheduled time.  Technicians shook my hand and introduced themselves which is seldom done any more.
    Initially thought the motor was bad because the augur was moving very sluggishly.  Sprayed WD40 on augur and motor parts; cleaned the pellet stove and external pipe.  Motor and augur started feeding at the appropriate level.  Told me that if it stopped feeding, then I would probably have to order a motor, call and they would order the motor.  The stove has not stopped working.  
    I will start using them for regular cleaning at the end of the burning period.
    Cleaned up the work area. 
    They were knowledgeable, courteous and very professional.  

    - Karen M.
  • C
    Brian, the owner is knowledgable enough, but he does not display wall mounted heaters in his small show room.  I had to pick-out the unit from a catalog.  The unit was delivered to his showroom in a timely manner, and he did give me some instruction on how to mount the unit (he charged $600. to install which could be worth it if you make alot of money, for me this sum represents almost a weeks worth of take-home wages).
    When i called back to ask for advice, my call was never returned, though I did figure out the problem.  There was no follow-up on his part.  The biggest part of the experience was not being able to examine the unit before purchase.  The EMPIRE Heater that I purchased is cheaply made and only 66% efficient (my fault for not researching it!)
    The large part of my dissatisfaction is with the unit.  My advice is to find a dealer who has the demo model in his showroom.  Incidentally, the more expensive model (Rinnai) was not featured in his showroom either.
    - Stephan H.
  • A
    I liked how The Gas Store Inc. scheduled the visit. Everything was done in an efficient, timely fashion. And then, when the man came to install,  he was very knowledgeable and gave us lots of hints about what we should do and what we shouldn't do, because we have never  operated a gas log set before. He also gave us advice about getting a gas tank and some things we should look for, if we do that.
    - Harriet K.
  • A
    - Terry O.
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Chimney And Fireplace Contractors in Gerrardstown

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