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Recent Well & Water Pump Repair Reviews in Gassaway

  • A
    Baker's Waterproofing
    I live in Weirton, WV and had a mold problem in my basement as it was too damp. We also needed new sump pumps. Foreman Rich Rotolo was prompt and polite. He answered all our questions. The sump pumps were installed first. The existing holes had to be enlarged before they could be installed. Rich did this and installed the pumps and poured new concrete to complete the job. The area was nice and neat and clean when he was finished. The mold removal also went well. There is no trace of mold left. They recommended a dehumidifier for my basement, which I had Baker's install also. Rich did a great job there too. I am very satisfied with the work and would definitely recommend Baker's Waterproofing (and Rich) to anyone needing these services.
    - Sally B.
  • A
    Basement Systems of West Virginia
    The workers were very professional and sincere. They finished the work on time and were very easy to work with.
    - Barbara B.
  • A
    Basement Systems of West Virginia
    I was thoroughly impressed with these guys.  I called Basement Systems of WV because they give free estimates.  So I figured I would let them figure out why I was getting water in the basement, instead of guessing at a couple of remedies myself that may or may not work.  They sent a packet with a lot of information regarding wet basements, solutions, and an introductory letter that included a picture of the engineer they would be sending to the house.   Getting the appointment took a little bit of time, I think it took about 6 weeks from when I called to get the appointment with the the engineer.  The engineer arrived and did a pretty good job of assessing the situation and coming up with a solution.    He wrote me an estimate, discussed financing options, and presented me with a written estimate for the work to be accomplished. After looking at other options, I decided to go with Basement Systems.  I called  and scheduled the work, again, it was about a month before they could begin the work.  The day they arrived the technicians were very professional.  They hung a lot of plastic curtains to try to reduce the amount of concrete dust that was going to ensue.  They got to work rapidly, I honestly can say that I have never seen two men work so hard for so long.  I thought they would have to tear out a whole section of slate tile to get to where they needed to demo, but one of them got a saw, cut the area, and removed only what he needed without damaging any of the other tile.  Impressive!  They worked hard and explained to me what they were doing as they went along.  When they were done (it took all day), they cleaned up and explained how everything worked.   The next week, as scheduled, I had another crew in to re-install the walls with metal studs and a concrete type sheetrock.  They explained that if water got behind the walls this would not allow mold or mildew to grow and the drain systems, installed the week before, would remove any water to the newly installed sump pump.  (Which is very nice,  not some open hole in the ground, rather, an enclosed pumping system, and it double as a new drain in the garage)  These guys were done in a few hours, again, very professional and informative. I think these guys are top shelf.  You have to wait a bit to get them to your home, and get them started, but I think this is because of the volume of work they have to do.  I also think they are a little pricey, but I am a believer in you pay for what you get, and when you are talking about a major investment, such as your home, pay the little extra and have the job done right.   Also the lifetime warranty is a plus.
    - MIchael S.
  • A
    Basement Systems of West Virginia
    They were showed up just before our appointment time. They went straight to work and explained what their process would be for the day. They put protective plastic sheeting and carpet strips to catch dirt and dust. It took them about 8 hours and worked the whole time. If they even took a lunch I didn't notice. Work was constantly being done. Once completed they cleaned any trace that they were their and went over maintenance procedures. I was so happy to pay the money for it to be done in one day.
    - Tony B.
  • A
    Fantastic! Paul & Michael were very professional & know their job! Highly recommend them for all your well & plumbing needs!
    - Brooks S.
  • A
    When called, they specify a time to expect them, and that's when they arrive.  Take off their shoes when entering house.  Ask again for discription of the problem.  (this happened to be a stopped up toilet - and we were leaving on vacation, and friends were using our house for overflow company)  Got the job done in just a few minutes.  We have used them for bigger jobs as well (ie  redo new indoor plumbing done by another contractor;  and take out and reset sewer line to the house.)                              Problem:  they left water and dirt on the floor most recently.
    - anne o.
  • A
    Bud Hypes Plumbing & Sewer Service
    I was very pleased with the service. Evidently the guts who did the estimate were not the same ones who came to do the work. they got the work done and cleaned up well but were aggravated that they were not adequately prepared for the job.
    - Dawn B.
  • A
    Smith Drilling Contractors Inc
    We had tried to figure out why the water quit working ourselves but were unable to do so. I called Smith Plumbing and the receptionist was very nice. She explained it would be a $100 service call but then only cost was parts after that. They came out that day. They knew what to look for. Found the problem which was a straw size leak in the pitless adapter. Fixed, checked it. Check the pump pressure. Cleaned up when they were done. Excellent service and I highly recommend them to others.
    - Pamela T.
  • B
    Basement Systems of West Virginia
    The 1st crew that showed up was supposed to dig the holes for the anchors and shoot the anchors from the house out into our yard.  After 6+ hrs of digging with shovels and post hole diggers, they gave up and said they would have to leave it for the next crew because of rocks and the tree in our yard.  So for 3 days we had massive holes in our yard.  The next crew were scheduled to start on Monday but we were never given a time.  At 9 I called to see when they were coming. I was told between 11 and 11:30.  At 2, I called back to see why they STILL weren't there.  They finally arrived at 2:45.  Tuesday they were supposed to be there by l2:30, but at 2 they called and said, sorry we aren't coming.  Finally, on Wednesday, they showed up when they said they were going to and actually put in a full days work.  Thursday, 2 guys came back to finish the final touches.  Friday, they came around 5 to put in the jacks because they needed the blocks to cure. As for the work, when they finally decided to work, they worked hard and efficiently.  They cleaned up after themselves, reseeded my yard and made sure everything was how we expected it.  The new walls are great.  The new sump pump seems to be working great and the jacks are much more sturdy than our previous supports.
    - Jennifer M.
  • B
    Roto-Rooter Plumbing & Water Cleanup
    The plumber was really nice but I don't want the way they build because it wasn't a per hour thing per job.
    - Mary W.
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Well Pump Repair Services in Gassaway

Companies below are listed in alphabetical order.

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  • Well Hose

    9419 E. San Salvador Dr.
    Scottsdale, Arizona