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Find Top-Rated Berkeley Springs HVAC Contractors

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Hvac Repair reviews in Berkeley Springs

  • B
    When I contracted with this company to have a ductless HVAC installed in a new two story addition of our rental home, I was pleased with the interactions with the sales person, the overall ease of doing the process long distance and the timely install date. The price was a little higher than I had expected but I didn't have a lot of other options so shopping around was not an option. The units got installed on schedule and we were very pleased with the units and the quality of the heating and cooling. However, the placement of the unit in the lower level obstructed the staircase going to the upper level addition. The steps were built when the units were installed, in fact the workers stood on the steps when installing the unit. Since this placement was a safety hazard for anyone using the stairs (and not in accordance with building codes, I'm sure) I contacted the company about having the unit moved and the wall repaired at no cost to us. The companies initial response was to refuse to move the units at no cost and they would not repair the wall. After several emails back and forth to the company over a couple of weeks they finally agreed to move the units at no cost but only after I offered to have for the wall repaired by someone else. The installation date for the unit move was set and I traveled 8 hours to make sure I was present when the unit was moved so its placements was satisfactory to us. Fortunately the move went fine and it no longer blocks the stair case at all. Generally I was stunned that this company took an adversarial stance to having to correct the incorrect placement of the unit even after I was able to dispute each of their claims on why the units were placed as it was. My recommendation to anyone using this company is to be present at the installation, if possible. Unfortunately for us, this was not an option.
    - MARIE K.
  • A
    I use Robert Madison. He installed it about five years ago and comes out once a year to check it. The price is average. He gets out there pretty quick. I would always use him. My friends told me about him years ago. We added onto our house in 2011 and Bobby put a whole new heating and air system in. He added all of the ducts for the new section. It was a larger size than what we had. He did it from the bottom up.
    - Gary B.
  • A
    Being new to Berkeley Springs, we are relying heavily on Angie List reviews and was very happy to see that the reviews were correct.  Excellent, excellent, and excellent service.  Did everything they said they were going to do and when they said they'd do it.  Jim was fantastic to work with and answered our questions thoroughly.  It was extremely hot when they arrived to replace our old system (that wasn't working at all) and knowing it would take 2 days to complete everything, they worked to get that A/C working so that at least it was cool for the evening.  When they installed the steam humidifier, they didn't like the way it was working and so they ordered another one and came back to replace that when it was in.  We have 3 zones and Jim ordered parts for the current zone system to keep it from overheating (was never initially installed on original system).  Jim wasn't happy with the parts and so he replaced the entire zone system with a Honeywell that provided him with more confidence/reliance, especially for availability of replacement parts, in case they're needed.  With the Honeywell system he replaced all 3 thermostats as well.  We're sure there should have been a cost for changing out the zone system and replacing 3 thermostats but Jim said no.  It is nice to know that someone cares enough about making our system work and work the best it can.  We look forward to using J & L Heating and Air Conditioning for each of our "check-ups" (one in spring and one in fall).  We highly recommend them.
    - Connie B.
  • A
    I would just like to say...I entered a request on Angie's list for an estimate and was immediately contacted to set up an appointment. They were on time when they arrived and very professional. We were looking to set up and install a HVAC system in a small weekend home that doesn't have central air or heat. The only reason we didn't decide to use them for the install was because we decided to go with a different product. I would definitely use them for their services if needed in the future. They were very knowledgeable and helpful in presenting different possibilities and prompt with any information.
    - Dale S.
  • A
    They were professional from the start. Tara Fulkerson in the office answered all my questions, listened to the problems I'd had with contractors who attempted the job last summer, kept me informed at all times and even gave me her personal cell number in case I had any problems meeting the crew for the estimate. We live 2 hours away from where the work was done and Brian and Ian meet us on a Saturday for the estimate so we did not have to miss work. They were prompt, courteous, dressed in uniform and drove a company truck. On the day of the actual job they were on tiime and stayed until the job was finished and that was a long day. They knew my husband was satisfied when they left but Tara followed up with me the next work day to see if I was satisfied. It was a pleasure doing business with them and I highly recommend them to anyone in their area of service.
    - Peggy P.
  • A
    Howard was great to work with. He showed up on time which was critical to me because this was a vacation home and I could not be there all the time. Quality work, at a very reasonable price. Had to have him send a man out as follow up for one duct that was loose from the grate but that was done quickly( although it had to be rescheduled once do to a family emergency by the technician) I would use him again
    - Dennis R.
  • A
    Couldnt have asked for more where professionalism is concerned. These two guys where the best. Arrived in a timely manner.....fixed the problem and then some. The explanation of service was don in a way that I could understand. I would highly recommend this company.....


    - andrea g.
  • C
    They were here 3 different times. The problem we had was that every time they showed up, they were missing something. They could never finish the job until they brought whatever they were missing the next time. They did finally fix the problem and they solved the problem. The experience was mediocre. We are not sure we would call them again.
    - Catherine G.
  • A
    We checked Angie's List for a contractor to replace our heat pump and air conditioner.  Made an appointment with Heatman.  We received an estimate on Tuesday and the new heat pump and air conditioner were installed the next day.  They also cleaned all our duct work.  Everything was completed in less than five hours!  Everyone was very perfessional.  We were very pleased with the outcome.
    - Walter B.
  • A
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    - Elizabeth S.
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HVAC Contractors in Berkeley Springs

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