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Moving reviews in Wausau

  • A
    My family relocated from Marshfield Wisconsin to Wausau Wisconsin. We hired G&B Moving to move a five bedroom house. They were friendly, professional, and very reasonably priced. They were much less expensive than our other bid from a large national moving service. We found the guys to be very accommodating and flexible given some timing changes, this included working long hours to get some critical items to the new house despite the late time (e.g. our bed, baby's crib, etc). They were courteous and took excellent care of our possessions. They were willing to expand services when needed. All in all, we had an excellent experience working with G&B, we would highly recommend them for any moving needs.
    - Andrew P.
  • A
    This was an outstanding experience start to finish. Christy provided a quote over the phone, it was fantastic compared to other quotes for a private long-distance move (only my things on the truck, straight from pickup to delivery). They were able to get me in on a Friday-Sunday schedule, and managed to arrive on Saturday at the destination (after checking if that would work for us, and it did!).

    The three men who arrived to load the truck came on a very hot day and quickly discovered that the truck would not be able to come up our driveway because of the steep slope (we lived at the top of a hill). So they had to carry everything from a three story house down stairs and then down the long driveway, then walk back up this steep hill for every load. They did not complain, did not show displeasure, and did not adjust the price. When we unloaded in WI, there was not a single casualty - all the breakable a and all the art was in perfect condition. They even tried to turn down my husband's tip at the destination because I tipped them at the load-in (no way, they deserved it!). I will use them again in a heartbeat.
    - Heather M.
  • A
    The carpet looked great after they were done. The carpet was clean. They did a great job. They were there on time and gave us directions on what to do after they left. They gave use a stain remover bottle to help with future spots. They were poliet and professional.
    - Jack R.
  • F
    Initial discussion and agreement were fine. They kept promising to arrive but never did. Will not return phone calls will not explain. They agreed to move my 80 year old mother that had just recently widowed. Calls were made early the day that service was to be provided to confirm time and they promised to arrive between 1-1:30. At 2:00 another call was made, they promised to be there within 1 hour. 2 hours later they still had not arrived and another call was made. The owner Steve Crooks assured us they would be there within 45 minutes. An hour later they still had not arrived and stopped answering their phone. Repeated calls and messages were left with NO response from them. They abandoned an 80 year old widow with no alternatives. They have never called back to explain or apologize. They shouldn't be allowed to operate a business. Nobody should ever do business with them again for anything. They are despicable!
    - Ronald P.
  • F
    Steve, owner of B & B Movers, asked for full payment of $3800 for
    services before delivery of my household goods to NC. He gave me his word that
    his truck would deliver my things on time. He called  to tell me his truck had broken down in
    Indiana and was going to have to wait for parts before continuing on to NC.
    Days and weeks went by where I had to continue calling him for updates on the
    repair. He gave me no hope of when I could expect my things. I had paid for a
    storage unit in NC  which was now sitting
    empty and no refunds were given on that unit. After I had made numerous calls
    to B & B, he finally said that he was going to have my things transferred
    to a different truck in Indiana and continue driving to NC. My things were
    finally delivered on June 13th, a month after leaving Wausau!!   Steve did not call me to ask if things were
    delivered safely. I had to call him to tell him that I had water and mold damage
    to items due to his first truck leaking when it was sitting in Indiana in the
    rain. Other things were damaged in the process of transferring from one truck
    to another, and while unloading the truck in NC. Steve has shown NO concern for
    this situation or for the inconvenience to me in not having my things delivered
    on time. It has held up the process of purchasing my home because filing
    records I needed were not delivered when promised.......Steve only continued to
    say that it wasn't easy for him!! I asked him for a reimbursement of $1000 given the damaged items and the empty storage unit I had paid for, plus the untimely delivery of my goods.  He agreed to send me a check for that amount.  It NEVER came.  He continued to tell me "It's in the mail."    I finally traveled back up to Wisconsin to talk to him face to face.  I entered a lot full of deep pot holes and a building filled with so much smoke that one needs a gas mask in order to breathe. He tried to
    put me off again.  He finally gave me a personal check....which I found out later was a bad check.  I went back to him the same day and told him I would be happy to follow him to his bank to get a cash reimbursement or a cashier check.  He was still trying to get me to go away, asking me to come back to his office later that day.  I said I would just wait for him in his lot until he decided to go to his bank.  I waited 10 minutes until he came out of his building.  He said he wanted me to again wait for him.  I told him I would follow him to his bank.  I followed him into his bank (a different bank than the one his bad check was written on).  I watched him give the teller a credit card where she then gave him $1000 in cash.  He turned around to see me standing behind him where he had no more excuses to tell me, and handed me the money he had promised.
    He never mentioned filing an insurance claim for my damaged goods.  
    I would not trust this man or his company to move a paper plate, let alone one's precious possessions!

    - jan n.
  • A
    - Mary J.
  • A
    They were prompt and quick. The carpets looked great.  The amount quoted for the cost is my best recollection and may not be accurate.
    - Julie G.
  • A
    - Lori H.
  • A
    - Angeline K.
  • A
    Professional, responsible, and very responsive.  I wouldn't hesitate to recommend them for any moving and storage needs.
    - Gennell L.
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Moving Companies in Wausau

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