Flood Doctors

A73 REVIEWS

Founded 2002 • Angie's List since November 2005

Angie's List certified badge

Hours

Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:00 AM - 11:30 PM

Company Contact

1463 Paul Ln

Waukesha, WI 53186

Description

We offer Water Damage Restoration as well as a large variety of cleaning services. Water Damage Restoration services are available 24 hours a day by calling 800-618-3080. You can visit us online at www.FLOOD-DOCTORS.com. An Angie's List Big Deal or other promotions may be available for Angie's List members....

Verified Reviews

73 Total Reviews
Reviews by Rating
A Rated
58
B Rated
10
C Rated
3
D Rated
2
F Rated
0
Read reviews by category
carpet cleaning (63)water and smoke damage (15)upholstery cleaning (9)carpet installation (3)biohazard cleanup (1)insulation (1)
Showing 1-10 of 73 reviews
A

RATED

04/04/2018

Flood Doctors is GREAT!!! They do fabulous work. They go above and beyond any other carpet cleaners we've ever used. They are so professional and thorough - absolutely loved them. I highly recommend them to anyone who needs their carpets cleaned.

DESCRIPTION OF WORK
We had all the carpeting in the house steam cleaned.

CATEGORY carpet cleaners

COST $700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/02/2018

A

RATED

03/10/2018

We called Flood Doctors after a recent water event at our home. I can't say enough about Patrick and his crew. It's rare to come across such thorough, honest, caring contractors. Patrick was excellent about answering calls and texts, giving us prompt service and helping us through our claim process. We 100% recommend Flood Doctors if you have a water loss or similar event. Thank you Patrick!

DESCRIPTION OF WORK
Water and mold damage to basement

CATEGORY carpet cleaners, water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/11/2017

A

RATED

06/28/2017

Patrick was willing to come out the same day I called and provide an estimate of work. He was able to come back the next morning (a Saturday) to perform the work quoted and spent the entire day working. He followed up on three consecutive days to ensure that work was completed and all damage had been resolved. When I discovered that my insurance wouldn't cover any of the necessary work, he suggest...

DESCRIPTION OF WORK
I had flooding in my basement that needed remediation.

CATEGORY water damage restoration, biohazard cleanup

COST $3,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/24/2017

A

RATED

06/12/2016

Patrick was very conscientious and helpful.  He called ahead, came when he said he would and even raced to finish his final cleanup because I had to leave for the theater.  The stair carpeting lifted up after he cleaned it, but I don't think that was his fault. He put everything back in place, but much cleaner than it had been. He's an extremely hard worker!  He put down a tarp to protect my flags...

DESCRIPTION OF WORK
Patrick cleaned up the water from all over my basement floor, dried everything up with industrial fans and dehumidifiers, then washed the floor and cleaned the carpets.   

CATEGORY carpet cleaners, water damage restoration

COST $1,135

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/08/2016

A

RATED

01/20/2016

 Showed up ahead of appointment. Paul was very patient with us as it took time for the depth of the problem to sink in and he tolerated by concerns and restrictions that I put in place. Our learning process slowed down the process as we had to process in our own minds the extent of damage.  They did a great job addressing and being careful  to take care of all the damage.  It took several days to ...

DESCRIPTION OF WORK
Emergency Response to water leak from loos gutter attachment- removal of baseboards -remove drywall, carpet, padding//clean up of debris // Microban treatment of floor and walls // Rental of LGR 2400 -  Rental of 4 Blowers and 2 trips for testing -plus disposal of debris

CATEGORY carpet cleaners

COST $1,520.74

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/21/2015

A

RATED

12/03/2015

We are first-time home owners.  We did not have a flood restoration specialist (or any handyman) on speed dial when we found out our basement had flooded.  We didn't even know what the problem was.  Turns out our sump pump probably broke a few days earlier.  We were desperate and I found Patrick on Angie's List.  He was very responsive and honest from the start with how much work would be entailed...

DESCRIPTION OF WORK
Our sump pump broke and our perfectly finished basement flooded.  Patrick removed our carpet and baseboards, dried out the whole area over several days and sprayed Microban at the end.

CATEGORY carpet cleaners, carpet installation, water damage restoration

COST $4,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/10/2015

A

RATED

06/15/2015

The quality of the service was very good.  He spent a lot of time and effort cleaning our carpet with special attention to spots and stains.

DESCRIPTION OF WORK
Carpet cleaning

CATEGORY carpet cleaners

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/30/2014

A

RATED

04/07/2015

Area was about 250 square feet. After cleanup, followed up and measured the moisture status on about 6 hour cycles. 2.5 days involved.

DESCRIPTION OF WORK
Removed effluent from septic backup in basement. Cleaned & disinfected appliances, floors, and walls [included sheetrock removal]. Dried and monitored wood areas. Used industrial dehumidifiers and fans in basement Worked for 10 hours straight on initial cleanup and odor removal.

CATEGORY water damage restoration

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/19/2015

D

RATED

03/07/2015

It was quite a waiting process. They weren't here almost until school started. I was thinking air fresheners weren't going to take care of the cause of the smell. I liked that they filed a claim with the insurance company. It was their fault that the carpet wasn't back to where it was before.  For the amount of work they did, I didn't think it was that expensive. There was one guy who was a real h...

DESCRIPTION OF WORK
We flooded last summer and we had Flood Doctors come over. They had to file an insurance claim for us because their equipment failed and caused a musty smell in our basement. So they had to replace our carpet. At first they took off all the baseboards, released the carpet from the floor and then brought in these big dryers to dry out the carpet and the wall. They drilled holes in the base of drywall. They left those things running for at least a week, then they came back, checked it, removed some, left a couple still running because the drywall was still too moist. After that they put the carpet and baseboards back down. That is when we had the musty smell and they came back with carpet cleaners and air fresheners.

CATEGORY carpet cleaners, carpet installation, water damage restoration

COST $10,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/16/2014

A

RATED

08/12/2014

Was very happy with Flood Doctors Service. Patrick and his team did a very excellent job. Thanks you, Patrick Drout Property Owner

DESCRIPTION OF WORK
Sewer back up in basement. After sewer cleaners unplugged blockage, Patrick and his team came in and cleaned basement floor and surrounding area; including the steps going up and out of basement.  He was out of Microban so he sent a worker back the very next day and sanitized the entire area.  I am very happy with his service.  Thank you.  Patrick Drout, Property Owner.

CATEGORY carpet cleaners, water damage restoration

COST $448.8

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/08/2014

Services Offered

WATER DAMAGE RESTORATION related to sump pump failure, sewer backups, down spout issues, frozen pipes that broke, water runoff, toilet overflows, etc. We also offer a variety of cleaning services which includes: Carpet and Furniture Cleaning, Auto Upholstery, Rug cleaning, Tile and Grout Cleaning, Odor Control, Scotchgard & Dupont Teflon Protector application. Natural and Anti-Allergen Cleaning are available. We also offer Carpet Repairs & Garage Floor Cleaning.

Services Not Offered

We specialize in Emergecy Water Damage services and other cleaning services only. Secondary water damage remediation service related to mold growth is not offered. Also, Plumbing repair and Fire and Smoke damage repair is not offered.

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
$10
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.