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Stamped Concrete reviews in Waukesha

  • A
    TURNER CONCRETE CONSTRUCTION INC
    Excellent - despite anticipated weather delays, Dave and Tracy Turner and team did an exceptional job of moving the project forward as the weather permitted. Their communication of plans was exceptional. The work itself outstanding. The quality of the work from Day 1 is above reproach and we absolutely love the design. Both Dave and Tracy provided us with much needed input to design the perfect stamped concrete patio for our space! Couldn't be more pleased...
    - Linda A.
  • A
    TURNER CONCRETE CONSTRUCTION INC
    We started our stamped concrete project by obtaining two quotes. The two contractors we talked with outlined drastically different approaches on adding color to the concrete (Integral vs dry shake-on). One contractor swore that the integral method was superior (color is added to the concrete in the truck before pouring) while the other contractor maintained that the correct way to color concrete was to shake dry powder on the surface (allows for more color choices and hardens providing a stronger surface). At this point, we were confused as to how two reputable contractors provide such drastically different approaches on what seemed to be a straight forward project? We decided we need a third opinion and turned to Angie���s List. Focusing on companies with overwhelmingly positive reviews, we found Turner Concrete and decided they would be our third opinion. Dave Turner personally visited to quote and explained Turner���s approach. He outlined their experience and why he felt the dry shake on method was the preferred method of the two processes we had been introduced to. After meeting with David, we researched more online to get an objective take on the methods of adding color to concrete. Looking at websites of stamped concrete contractors nationwide, we found that contractors who specialize in stamped colored concrete always seemed to recommend the dry shake on method. The true specialists also had comments that closely mirrored what we heard from Dave Turner. Ultimately, we decided to use Turner Concrete. After informing Turner that we wanted them to do our project, Tracy (Dave���s wife) scheduled a date for the project and also came to our house to help us pick out a stamping pattern and to assist with choosing a color. Tracy was also very personable and was a great help showing us pictures of other projects that they had done. Leading up to the date of the project, we were very impressed Dave���s communications; he called several times so that we knew exactly what to expect and when his team would be onsite. The first day, the team of 4 (including Dave), showed up on time and went to work. They were very professional and worked in an efficient manner framing out the project. The second day, they returned and poured/stamped the concrete. Immediately, we were happy with the outcome, but we felt thought the color was lighter and not as vibrant as we expected. Dave told us that the project would look very different after it was sealed. About 10 days later (concrete had to cure), Tracy returned to add additional contrasting color (think of grout between tiles) and to seal the concrete. It was at this time that the color ���popped��� and went from looking light and chalky to being the exact end product we expected! We plan on having Turner back to complete a patio in back of our home in the future. Well done! Thanks to Dave, Tracy and the rest of the team!
    - Scott D.
  • F
    Polished Concrete & Retaining Walls Inc
    Consistent with the most recent reviews, it appears the wheels fell off for this company in late 2017. I had a rep from the company out to quote the above work in August 2017. They provided a very detailed, professional looking estimate for the work, at what I felt was a reasonable price, considering the work to be done. They have a professional looking website, with photos of projects, and a section about how to avoid being ripped off by your contractor. Fast forward a couple of delays later to the end of May, 2018. I received an email that our project was ready to move forward, complete with a detailed check list on what to expect during my final walk-through meeting with company co-owner, Jim. This appointment got pushed also, but I received both an email and a phone call regarding this change. Now into early June, the day of the appointment arrived. My wife specifically took a half-day off of work to be able to meet with Jim, as we had to pick a stamped concrete design and finish. The appointment time arrived, and passed. There was no word from Jim. We waited until 30 minutes past the appointment time slot, gave up, and proceeded to go about our day, very angry at our wasted time. Jim was very clearly a no call/no show. Before we gave up on that appointment, I called the office, numerous times. It kept going to a voice mail box that was full, so I couldn't even leave a message. I immediately sent an email to Jim and Jenn (his wife and company co-owner). No response. There was no other way to contact this company, as they only list a PO Box in West Bend, WI. I located a possible physical address in Milwaukee for the business, and responded there, only to find out the business had moved out approximately 5 years prior. That's several very huge red flags right there. A co-worker of mine then located the most recent reviews here, which clearly demonstrate the company is having some major financial issues, as they apparently can't pay their suppliers. Fearful that the company was now unreachable and still had our $500 deposit from nearly 9 months prior, I assumed they had skipped town and we would never see our money or anyone from the company again. So now it's time for aggressive letter writing, basically the last option we have before exploring legal recovery options. So that is what I did. I sent certified letters to both the business PO Box and the home address for Jenn and Jim that I was able to locate. I sent copies of this letter to both of their email addresses. About 2 days later, Jenn calls me at home. She was apologetic and agreed to refund our $500 deposit, in person, in cash. She was not forthcoming with additional details or explanations, other than there have been personal problems that have worked their way into the business. Based on all available evidence, I have to conclude the likely scenario is: the husband/wife business owner team's marriage is probably falling apart, and they are taking the business down with them. If this sounds like an extremely unfortunate scenario, it's because it is. I learned a lot from this experience, and I am grateful that we were eventually able to recover our deposit. At least we didn't end up with liens placed on our property, like some other even more unfortunate customers. One last piece of advice for any readers before wrapping this up: in Wisconsin, "theft by contractor" is a criminal offense. While most situations like this would typically result in a civil suit between the parties, this is not the ONLY remedy available to those have been scammed. And one does not preclude the other. Customers who are out money can pursue both civil AND criminal charges against companies if needed. I made this point very clear in my letter to the company, and perhaps that had some effect in obtaining a refund of our deposit. I even took the step of talking with my local District Attorney's office to explain our specific situation. I was given some very helpful information and told that yes, they would have no problem criminally charging the company and its owners, if it became necessary. I'm glad the company (eventually) did right by us, by refunding our deposit, and we could both just walk away from each other at that point. My wife and I were just out our time, but we learned some very valuable lessons along the way. I would DEFINITELY steer clear of this company for the foreseeable future. Perhaps they will get back on track one day, but for now the issues are far too numerous to recommend them for anything.
    - Joseph Z.
  • A
    High Quality Contracting Inc
    There are not enough good words to say about Nick, High Quality Contracting's owner. His professionalism, open communication, courteousness, and knowledge far exceeded my expectations. Nick completed my huge home project in a very timely manner and hired only the highest quality professionals ��� building architect, electrician, HVAC professional, plumber, etc. Nick kept me updated during the construction/remodel regarding the workers coming into my home and set the expectations; he was always conscience of the cost and helped save money by giving excellent alternatives with every purchase. Nick is very easy to work and his vast knowledge allowed him to provide excellent and trustworthy recommendations. My home is absolutely beautiful, I am thrilled with the results! Nick did such a tremendous job three of my friends hired him to complete work in their home. The name of Nick's company High Quality Contracting says it all. He truly has Craftsmanship You Can Trust. Karen
    - Karen H.
  • A
    Polished Concrete & Retaining Walls Inc
    Everyone was hard-working & professional. I especially appreciate their care in keeping lawn damage to a minimum and cleaning up the yard and driveway each day. Workers answered my questions and kept me informed of what was planned for the day. Most important is that rain water will now drain AWAY from my house. So glad I had this done. No problems. Very satisfied.
    - Darlene S.
  • C
    TURNER CONCRETE CONSTRUCTION INC
    Had a little damage done to my driveway as a result of the owner hauling too large of a slab of concrete with his skid loader, it was obvious when the rear of the skid loader would not stay down due to too much weight on the front, he proceeded anyway down a steep driveway. I can overlook this issue as being a little careless. The real issue was with the finish color. Per Turner Concrete, this job was scheduled to be done in 4 phases. Phase 1 - remove existing concrete & prep area, phase 2 - pour concrete /stamp / color first half and power wash, phase 3 - repeat for second half, phase 4 - acid wash, final coloring and seal finish. The problem arose after the acid wash was completed on the entire job. I noticed the uniform color of the first half did not match the second half, there were large blotches of much lighter color, 2 to 3 shades lighter than the first half. My first impression was that David Turner the owner, noticed it as well after he had done the acid wash and would fix the big color difference. When Turner concrete called to schedule the final color process, I discussed the color difference between the first and second stamped jobs. Since I was going out of town on the day Turner Concrete scheduled the final color phase, I wanted to put off the final color so I could be on site for the finish/ final color. I was given a flat out NO! The owners wife does all the final color work, so I let her know that I did not like the color difference between the first and second half stamped concrete and I was very specific. She said she would bring with her some of the original color to take care of the much lighter areas where the color was washed out and to trust her, that she would take care of it. When I returned home, I immediately noticed that No color was added, nothing had changed. When I received a follow up call from the owners wife requesting my level of satisfaction on the finish, I was honest, and expressed my disappointment with the finish, big blotches (not subtle) of much lighter color that did not match the first half stamping ( which I was very happy with). I remember, David the owner stated when the first half was complete, that the remaining half would look the same, and I was happy with that. The owners wife said she would have David come out to meet with me and look at the finish color. Several days went by, when I received a call from the owners wife, she informed me that David would not be coming to look at job and since she was in the area, she would stop by that day to look at the finish color / discuss. Upon arrival, I expressed my dissatisfaction with the color difference between the first and second half of stamped concrete. The response was, " it's perfect, it's beautiful, this is what it is supposed to look like". When I disagreed, she got defensive, and started being critical of me, stating things like, " if I wanted everything to look the same or perfect, I should have gone with tile or individual pavers". She would not discuss why no color was added per our phone conversation. She did finally concede that the disparity in the color may be a result of the concrete or the sun. The final outcome, the owner David Turner, who was on the job during the stamping, color and acid wash, never called or stopped by. No one from Turner Concrete offered any options, solutions or indicated in any way if anything at all could be done one way or another. All I received after the 1 on site visit / discussion with the owners wife, was a bill in the mail for the final $340.00 balance remaining (after $9740. previously paid), followed up by a certified letter threatening a lien on my property if payment is not made. Something went wrong in the coloring process or acid wash, but Turner Concrete refuses to acknowledge that as a possibility, because according to the owners wife their process is perfect. From my recent experience, their customer service was terrible during the final stage, anything but perfect! Would not delay, even though I had waited 5 days beyond the 10 day curing process for them to finish work, they said they would add base color, then did not, the owner did not come to the job to see color issues / meet with me, owners wife was rude and was being critical of me when I did not agree with her color assessment, and finally, they started the lien process if I delay payment of the remaining $340.00, total job $10,080. What a way to handle a customer that is dissatisfied? What is really interesting, is why Turner Concrete does not have the customer courtesy to explain why the additional color was not added, and what if anything can be done at this stage? This is a minimum customer expectation that they failed to meet! Job started 4/19/17 finish phase 5/26/17
    - WERNER Z.
  • D
    First Class Cement Contractors Inc
    On June 6, 2015, we contracted to have the work done. Because of a backlog we agreed to wait until the middle of July. Not having heard from them by the end of July, we contacted them and a date was set for August 8. The finished project was very impressive. We later noticed that the brick siding by the patio was spattered with cement. They came back to powerwash the siding and also the newly finished coating. That may have been a mistake. This Spring in April, less than a year after installation we noticed that the entire area had developed spots where the paint had worn off. We contacted the installer by email and phone several times until finally in the first part of May he came to check the problem and agreed to correct it at no charge. Not having heard from in the following 2 weeks, we sent an email requesting that the problem be corrected by Memorial Day. A crew came on June 8 instead after another call to the installer. All that was done was to power wash and reseal. To our dismay, the spots remained. The loss of paint had not been corrected. We issued an ultimatum in the form of a letter on June 17. Fix it or give us a partial refund to hire someone who can. We would file a complaint with the Better Business Bureau if no action was taken. We are hoping that our complaint to Angie's List will produce results. In addition, a couple of footprints are etched in the cement which we were willing to overlook at the time. As of June 24, we were informed in a reply to our email that the job on June 8 was a reseal only. The company it seems does not plan to do anything further.
    - Jacqueline H.
  • A
    TURNER CONCRETE CONSTRUCTION INC
    Great, we are very pleased! Dave and his crew were punctual and friendly. Removed all the debris needed to pour the patio for us. Gave us updates everyday and let us know the next steps. Overall took about two weeks from start to finish, but now we have a great patio where we used to have a muddy pit and a jump from the backdoor.
    - Stacie K.
  • A
    TURNER CONCRETE CONSTRUCTION INC
    Everything went very well.  We had 3 stamped concrete companies (all from Angies list) come and give quotes.  All did a commendable job and the pricing was fairly close.  We picked Turner for both price and presentation.  From there on, everything went like clockwork.  Although they had a sizeable backlog, they hit their promised dates.  The work was done quickly and professionally.  Everything has been completed and the patio looks great.  I would not hesitate to recommend them.
    - Mark B.
  • D
    JARVIS LUTYNSKI CONCRETE CONSTRUCTION
    In August, 2013, we contracted with Jarvis Lutynski Concrete Construction to lay a concrete driveway and sidewalk and a stamped concrete patio in the backyard.  The front sidewalk and driveway were done well. 
          Here comes the PROBLEM.  For the concrete patio, we had another bid, but chose to stay with Jarvis, since they were already doing the front.  BIG MISTAKE !!  The stamped concrete was laid and left to dry.  Sometime during the drying process, a spot that looked like a large checkmark appeared on the concrete.  The clear coating that was placed on top of the concrete also was very thin and not very shiny.  We called Jarvis after a few days, and left numerous messages.  We asked them to call us before someone came over.  Someone did come to inspect the patio when we were not at home and verified that the structure of the concrete was good.  That however, was not the problem, and we insisted he return when we were home and talk to us about the issues we were having with the mark, coloring and top sealant.  Again, the company showed up when we were not home and left a card notifying us of their visit.  Several phone conversations and many promises with no action were conducted. Our patio was never repaired that summer of 2013.  We were told they would fix the patio in spring 2014.   
          In spring of 2014, we noticed that the concrete color was faded and the edges of some of the stamping were cracked and the color was gone.  We started to call Jarvis and again left numerous messages.  We received promises that they would come out and fix the problems.  All spring and summer we continued to call, but no one ever came to make the repairs.
         In spring of 2015, we again started calling and received the same runaround.  We usually left messages, and when we did speak to an employee, we received promises of someone coming out to fix the problems.  As of this writing, we have never gotten our patio repaired and frankly, don't think they will ever come since two years have now passed.  
         We were actually surprised to see their high rating.  We sure are glad someone else got good service.  DO NOT contract with this company if you want a finished, good looking stamped concrete patio from a company that will stand behind their product. 
    - Robert R.
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Stamped Concrete Contractors in Waukesha

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