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Cleaning reviews in Waukesha

  • A
    ServiceMaster Restore Fire & Water Services
    They were excellent. Bart Gaffney, the District Manager, explained the problems thoroughly, and I had complete confidence in his recommendations. His crew was polite, friendly, VERY hardworking, and diligent. We needed some items (the carpeting, areas of drywall, etc.) removed due to damage and all areas evidencing mold were cleaned and sanitized. They were tidy and considerate. They also cleaned our vents (and we have a lot of them). They worked for three days non-stop. I could not recommend ServiceMaster more highly. Excellent work and excellent staff.
    - Kristi S.
  • A
    Cream City Carpet Cleaning
    Cream City was awesome, they responded in less than an hour of me requesting quotes. They scheduled me in ASAP and my carpets were done a few days later. Their price was comparable to the other quotes I received, so my decision was based on the quick response and availability. I���m glad I chose Cream City, they did an outstanding job on my carpets and I will definitely be using them for future needs.
    - Joe H.
  • A
    Cream City Carpet Cleaning
    Jason arrived on time and he did a great job. My couches had never been steam cleaned and they look great, almost new! We have a senior dog who loves to choose what carpet we have to have accidents on and he didn���t make me feel ���bad��� about it and got all the stains up. Everything looks great, I���m very happy.
    - Sarah S.
  • A
    All Clean DRY Carpet Cleaners
    As always, Mike was prompt, courteous, and professional. This was the third or fourth time he's cleaned our carpets and we couldn't be happier with the results. We've recommended him to all of our friends and my husband even hired him to clean the carpets in his business downtown.
    - Daniel N.
  • A
    A Touch of Class Cleaners
    It was getting harder to give our house the deep cleaning it needed periodically so we hired A Touch of Class Cleaners. They clean our 2 story (plus finished basement) house once a month and they do an excellent job. Nicole is very responsive when you need to contact her and they are flexible when it comes to scheduling.
    - Mike O.
  • A
    Christina's Carpet Care
    Very good. Nick was in charge and has a wonderful work ethic. Both guys were terrific. So thorough in the cleaning - took an hour and 15 minutes! The shampoo was very strong so hopefully they got it all out with the rinse cycle from the equipment they used. It was portable as opposed to their truck equipment but since I'm in an elevator building and there were several trees below, they just opted for the portable machine. The shampoo smell did stay for a few days and I was worried at some point that they used much of the soap because it wasn't leaving, but eventually, it passed. Nicest guys in the world you'd ever want to meet and extremely thorough. Too bad Nick is moving on to a different city, but so glad I got him before he left. I would highly recommend this company because you definitely get your money's worth. They do not slack in getting you the best clean possible. Very professional, punctual, knowledgeable and courteous. I also personally liked the manager Paul from my conversation on the phone to book the appointment. Really great, solid organization.
    - Amy L.
  • A
    Nelson Clean Care, Inc.
    Easy scheduling. Arrived as promised. Technician looked professional, was very knowledgeable pertains to his work, and conducted himself well. Carpets were cleaned well and several stains were easily removed.
    - Don I.
  • A
    MG cleaning services LLC
    Maria and crew did a fantastic job. This was a big task because of the size of the house, but they did a very thorough and professional job. We could see they really care about the quality of their work. We would recommend them anytime!
    - Jeff G.
  • F
    Midwest Custom Cleaning Services, Inc.
    My wife and I hired this company to do a move out cleaning of a roughly 1,700 sq ft house. We were given a "total price of $231". We scheduled two weeks in advance for them to come at 9am for what would be a "6 hour job". The day before the scheduled cleaning, Craig (the owner) called my wife and rescheduled for 9:30am because his team needed to finish another job in the morning. My wife and 2 small children arrived to the now empty house on day of cleaning at 9:25am and waited. My wife called Craig two times without an answer, text response, or call back. The cleaning crew finally called at 10:05 and said they were 15-20 minutes away. They 3 piece crew arrived nearly an hour late. The job got done finally. The crew left at at noon after starting work at 10:30 (remember didn't arrive until 10:25). However, they noted they had started work at 10:10am and ended at 12:10pm. This was now the second issue we were having with this "company". When the bill arrived in the mail not only were we charged for a full 6 hours of cleaning but the charge was also $30 more than our agreed upon price (we have in written communication the price we were given). We called Craig and left messages two times to resolve the issue over the course of 2 weeks. He didn't respond. So, we left a message informing him that we would send a check covering an amount we felt was fair ($200) for the actual time spent cleaning our home. He of course responded to that suggesting that he never gave us a price or set a firm time for them to show up. This was left in a voicemail on our phone because he called while we were not around. I called Craig ing the morning (my wife had always called previously) and left (surprise) another voicemail. Said that I would not being paying the bill as was sent and would be mailing in $200. I suggested that if he had any further concerns about the bill he could talk with our attorney (who happens to be family and would cost me nothing). Craig called me back this afternoon. He was a very rude person that wanted me to know he would never threaten a woman - not sure why that was relevant. He promised me that "in 23 years of business he's never had this happen before" and he would fire his team this afternoon for being late if I said they were. Any time I attempted to respond to his questions of me he would again talk over me. I finally asked if he wanted to keep talking or if he wanted to hear from me. He didn't take kindly to that. In the end we only paid $200 - but the headache/frustration of working with this guy was ridiculous. I hope to see the BBB rate this company much lower as every review is negative. Reviews on YELP, Facebook, Google all have the same type of comments. I wish I had seen those before agreeing to use their services. I give one star because I am not able to give zero.
    - Mike F.
  • A
    Specialized Cleaning Services
    They did a Fantastic job... very happy we used them... Father and son team that know what their doing, can't beat that and reasonably priced plus they do vents and carpet so our we're both done at the same time.... Thanks a ton guys... we will be calling you again when we're ready for sure!!
    - Scott M.
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Cleaners in Waukesha

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