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GUTHRIE & FREY INC/GUTHRIE INC

in business since 1976

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About Us

on Angie's List for 16 years

OWNER OPERATED.

Contact GUTHRIE & FREY INC/GUTHRIE INC

Phone Number

(262) 968-2525

Address

308 UNIVERSAL ST
Wales, WI
53183

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Ratings and Reviews for GUTHRIE & FREY INC/GUTHRIE INC

A

Review: Well & Water Pump Repair Service
3 months ago

Installed New Water pressure tank

Local Plumber I use could not respond in timely manner due to other business so I call Guthrie and they were able to come out promptly. so far so good. Thanks
Services Performed
- Well & Water Pump Repair
A

Review: Well & Water Pump Repair Service
2 years ago

New pressure tank for well system.

Thorough job in replacing the tank with a better product.
Services Performed
- Well & Water Pump Repair
A

Review: Well & Water Pump Repair Service
2 years ago

New pressure tank for well system.

Thorough job in replacing the old tank with a superior product.
Services Performed
- Well & Water Pump Repair
A

Review: Well & Water Pump Repair Service
4 years ago

Replaced loud and waterlogged 14 year old well pressure tank, relief valve, gauge and switch. Tested pump and found it still functioned well, did not recommend replacing at this time.

Jesse was friendly, very knowledgable and explained all the parts and how it worked. Scheduling was fast and convenient. The woman I scheduled with was also very informative and gave tips on things to watch for. Replacement was made during same visit and only took 2 hours. He also pointed out additional plumbing work I should have serviced by plumber. Bill was slightly less than initial quote. Overall great experience.
Services Performed
- Well & Water Pump Repair
A

Review: Well & Water Pump Repair Service
4 years ago

pump service call and water pressure diagnosis. Upgraded gauge and added a reset button .

We had low water pressure , which meant it could have been the pump , or the iron curtain filtration . Zac was prompt, and quickly diagnosed the problem which thankfully was the iron curtain which was overdue for a clean . Whilst here he upgraded the pressure gauge, and added a reset switch . $99, for service call and $55 for parts . Good value .
Services Performed
- Well & Water Pump Repair
A

Review: Well & Water Pump Repair Service
5 years ago

We use Guthrie & Frey, Inc. for quarterly chlorination of our well.

We live in the country and they replaced the well tank. They are responsive. They came out the same day that we called. They are highly knowledgeable and professional. Their prices are reasonable. The secretary in the office is very knowledgeable and friendly. It is a family owned business.
Services Performed
- Well & Water Pump Repair
A

Review: Well & Water Pump Repair Service
6 years ago

I have a well and suddenly one night the pump kept running and the water stopped flowing. I called and made an appointment for the following day.

I shut off the pump so as not to burn it out. A worker came and checked out the pump which was in working order, although old. He checked the well, which is quite shallow at 25 feet. I think I may have left a hose running on plants too long and so the well did not have time to re-charge. The fellow who came was courteous and did a very through job. he also tossed some cholorine tablets into my well for me which I very much appreciated.
Services Performed
- Well & Water Pump Repair
A

Review: Well & Water Pump Repair Service
6 years ago

I have a well pump outside, the pump that runs from the well inside the house and this is just used for outdoor watering not drinking water, that had a whole and so it was draining in my basement. So I just shut that off and called them. They literally had to lift the outdoor well and pulled it tight.

They were very responsive within a day or two days like that. They were very practical, safe and really cared about my pocket book. So they fixed everything efficiently, promptly and safely. If I have a well problem, they are the only people I would call.
Services Performed
- Well & Water Pump Repair
B

Review: Water Softener Installation And Repair Service
6 years ago

Installed a pressure tank for use in my water well system. Also put new associated piping in.

Serviceman was punctual and professional. Did all work to completion. Cleaned up any mess afterward. Knows his trade very well.
Services Performed
- Water Softener Installation And Repair
- Well & Water Pump Repair
C

Review: Well & Water Pump Repair Service
7 years ago

Checked our well pump system. Found short in well. Replaced 3/4 hp well pump and fixed short by running new wires.

Guthrie & Frey was amazing in getting us on their schedule after the memorial day weekend. Our well pump went out just before a major re-landscaping of our yard. While the landscpers were here they found the wiring issue and we called Guthrie and Frey on Tuesday. They came out that next day and evaluated our system with the diagnosis we needed a new pump and some new wiring. Two men from Guthrie & Frey came out to replace our well pump on Thursday and we were up and running with water on Friday! On Friday we got a letter from the City of Wauwatosa that our well needed to be inspected and that we needed to submit paperwork for the well inspection including a water sample. I immediately called Guthrie and Frey to see if they could do this for us. They sent Walt out again to get the water sample and returned the water sample DNR paperwork to us (but no inspection report). I assumed that submission of the well pump replacement and the DNR report would be sufficient for the city of Wauwatosa (I am just the homeowner, not the well expert).A few weeks later, we then got a call from Tracy informing us that the city of Wauwatosa had called her and that we were missing our DNR 3300-221 form. It would be another $95 for them to come out and complete the form for us. With the already $2000 + we spent, I asked if she could talk to Lynn Frey to determine if they would be willing to come back and not charge us or at least split the charge with us. Tracy called again the next day and said she looked into it and it wouldn't be $95 but actually $150 to complete the paperwork. ($100 of that is travel reimbursement...). My frustration is that due to a misunderstanding (I thought we were getting a well inspection/water sample) and them thinking they were only doing the well replacement, they were unable to do anything regarding customer service. Due to the 45% increase in cost from1 day to the next, and the lack of collaboration on a two sided misunderstanding, we went with another company to complete the well inspection (for 18% less than Guthrie & Frey).
Services Performed
- Well & Water Pump Repair

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GUTHRIE & FREY INC/GUTHRIE INC

Compare quotes from up to 3 wells!

About Us

Review: Well & Water Pump Repair Service

Review: Well & Water Pump Repair Service

Review: Well & Water Pump Repair Service

Review: Well & Water Pump Repair Service

Review: Well & Water Pump Repair Service

Review: Well & Water Pump Repair Service

Review: Well & Water Pump Repair Service

Review: Well & Water Pump Repair Service

Review: Water Softener Installation And Repair Service

Review: Well & Water Pump Repair Service

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