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Motorcycle Repair reviews in Union Grove

Real People ~ Real Reviews ~ Real Results

  • They just always do a really good job at explaining what's going on, what needs to be done and just make you comfortable with doing what needs to be done. I think he is priced very fairly. For responsiveness, sometimes he is a little slow.
    - Heather S.
  • My 3 kids and I arrived at 1:30 PM and hooked up with a salesman almost immediately. I explained my intentions and then the circus began. I spent way too much time with the sales staff. I sat at nearly every table in ther store and met 4-6 people. There was too much waiting for the sales people to figure out what they were going to charge me for the ATVs. After they got the figures to me and I put down 1K cash. Tom said the ATVs would be delivered to my home the following Monday or Tuesday. They said the paperwork would be ready in about 45 minutes. I said I would go to lunch and be back. When I got back there was more waiting. I met with someone in the parts department and then added a plow and a rear lounger to my order. This person said they had all the parts in stock and it would not take long to install the plow. Finally the paperwork was ready and I left the store at 4:30 PM. In the afternoon on Wednesday I got a call from Action Sports wondering when I was going to pick up the units. I told that person they were to be delivered on Monday or Tuesday. So they decided to delivere them on Wednesday evening. I suppose 3 hours would be acceptable if I felt I was really getting a deal and everything was ready and delivered as quoted. But that was not the case. The following is a list of your omissions/errors: 1.) 3 hours to purchase two 2009 ATVs for cash with no real discount (tee-shirts). 2.) The plow was put on the wrong ATV. 3.) There were no factory wheels/tires delivered with the ATV that had aftermarket wheels/tires that I was charged $1200 extra for. I looked on the invoice and I do not see any credit given for those wheels/tires. 4.) The lounger was never delivered. 5.) Delivery was not made on date as stated. I sent an email (edited from above) and they responded quickly offering to remount the plow on the correct unit. They also delivered the factory wheels and the lounger. All in all they did provide what I paid for after I contacted them. There was no compensation for their errors, the time we spent at the store and to chase down the wheels & lounger.
    - Mark L.
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Motorcycle Tires in Union Grove

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