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Door Installation reviews in Union Grove

  • F
    Called Mather's to get an estimate on a metal roof and gutters for our home. Ben Zusan came to our house and quoted a price of ~$32000 for the work. We thought it was high, and told him that we would be getting other quotes and would need to arrange financing for any project that we undertook. He went on the roof and claimed that we had 7 active leaks and that if we gave him a payment of $1000 he would send out a crew to fix the leaks the next week. We gave him a check for $1000 which was cashed, and the crew never came to do the work. In the meantime we tried to get financing, but were not approved for the amount we needed, so we called to cancel the work, which was exactly what Ben had told us to do. Spoke to someone in the office, and told her that we would not be going forward with the metal roof project. We heard nothing from Mather's for nearly 6 months, when we were served with a lawsuit for breach of contract. Even though they had taken $1000 from us and provided nothing in return, had not contacted us to select colors or styles for the roof, did not contact us a single time after we called to cancel, and changed the contract after it was signed, we were still forced to settle and pay them an outrageous sum - despite having received nothing from them. There is also a clause in their contract that if they sue you, you will be responsible for their attorney fees, not capped by the small claims limit of $500. No work, no supplies, no communication, absolutely nothing. According to their court records on CCAP, this appears to be the way they do business.
    - Ann L.
  • A
    Meeting with sales person was great.  Did not do a complete presentation because he saw that I did research on the internet.  He answered all my questions.  The installers ran into a problem when they found one of the three panels had a crack in the frame from shipping.  They immediately brought this to my attention and patched it so it could be installed and ordered a new panel.  You wouldn't even see the patch unless you were aware of it.  They arrived on time and did a great job.  The replacement panel has been installed and I love my new patio door.
    - Susan S.
  • A
    I requested three contractors to bid on replacing two rotted out windows. While two of the three were cheaper in price, I felt that Ultimate's Home Concepts suggestion of cutting out the two double hung windows and replacing them with a single slider unit to improve the view of the outdoors from the basement level was a better option.
    - John C.
  • D
    Originally they said it would be a 7-10 day job. They worked about 10-12 days over 6 5 months to get the job finished. I went all winter without a kitchen. They didn't give me the doors I wanted, they ripped the roof, ceiling, and walls off. When installing the new cabinets, they put cabinets against the ceiling on one wall, and they aren't up flush on another wall, about 3 inches off. The gutters are holding water, the doors leak. They said they would be by 2 weeks ago to fix my house, and they haven't been here. I paid $46,000 and they have delayed the job excessively. I didn't tell them they are not aloud back in here, they just are not making any effort to fix it.
    - Mark P.
  • A
    I am very happy with the result. The doors are "weather" tight and exactly what I was hoping for. No drafts.
    - Phyllis M.
  • A
    unknown
    - Lori R.
  • B
    unknown
    - CHARLEENE B.
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Door Installers in Union Grove

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