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Cleaning reviews in Union Grove

  • A
    It went very well. Dan was very prompt in returning my phone call and was able to schedule the cleaning immediately. He was able to set up his equipment and complete the three window blinds in about two hours. I was extremely pleased with the outcome - the blinds had never been cleaned in 22 years! It was much less expensive than replacing all the blinds.
    - Russell S.
  • A
    I am completely satisfied with my experience with ERC! I was in a jam because the company I had been using for years didn't show up on time, gave me a new window of 4-6 hours later, and was basically unapologetic. I turned to Angie's List for help. I chose to call ERC because they had early weekend hours, hoping someone could come Saturday or Sunday morning. After telling Donna what my situation was, she was offered to have a technician at my house in about one hour! Joe arrived as promised. He was professional, courteous and friendly the entire time AND he did a fantastic job cleaning! ERC really helped me out when I wasn't in a position to be flexible with my time. While I do understand they might not have been in a position to accommodate me so quickly, I am grateful they did. They are now the company I will refer to others and call for my future needs! Thank you Donna and Joe!
    - Christine S.
  • F


    Crew inconsistently showed up.  Four day job took 2 weeks.  Hired personnel walking down the street, and that personnel showed up unexpectedly without the crew.  Asked for additional money after the first quote was given.  Now that the job is complete we have the following issues:

    - have 5 open holes in our roof (light shows thru roof into attic and two of the holes are large enough to put my fist thru)

    - fascia board falling down

    - gutters leaking and pulling away from the house

    - Gutters not pitched right and hold water

    - exposed wood areas on front porch roof

    - roof to wall flashing, felt and shingles not properly installed

    - Damaged aluminum siding and window screen on house.  Also damaged siding on our neighbors house. 

    - Left nail holes in new shingles

    Job needs to be completely redone.  Left my roof and gutters in worse shape than when started.  Its now going to cost us $17,000 to get this repaired.

    - Chad O.
  • A
    Completely cleaned the main floor of the house. Thoroughly cleaned kitchen cupboards, counter tops, stove and refrigerator, and sink. Vacuumed walls and ceilings, including closets. Cleaned the bathroom. Cleaned and polished all woodwork and washed the interior side of the windows. Cleaned all of the hardwood floors. Great sense of humor and I so appreciated that they told me they had seen worse.
    - Gail S.
  • A
    Kathy provided a onsite review of the job specifics and a quote for the carpet cleaning. She reviewed the process thoroughly. I was impressed she had a laptop computer w/ printer that calculated and printed the quote right on the spot!
    A date was scheduled for the carpet cleaning to meet my needs.
    Shawn arrived promptly and explained the entire process to me.
    He was very professional and did a great job.
    - Russell S.
  • F
    It did not seem like they dusted or cleaned very well for the price. They charged $78 an hour for two women to come clean, and there was a two hour minimum. I live in a Senior Village, and needed to have my place cleaned for the yearly inspection. I cannot do the work because of my health. I was very disappointed with my experience and will not be using them again in the future.
    - jay f.
  • A
    What a quick easy experience. Called for a quote. Michael came same day and emailed me a quote that evening. I scheduled the work. Michael called me the day before to remind me of the appointment. Michael, Pattrick & Johnathan showed up on time and got right to work. The guys were friendly to the whole family and the dogs. They methodically went through and around the house doing a superb job on every window. When done they packed up and left.
    - Mark L.
  • B
    I have had the same person from the company clean twice and both times the level of cleaning was average, there were spots that were missed both cleanings. I contacted the owner and she was very responsive and offered solutions to the level of expectations I have. We are currently working on a solution as she now has a full schedule and the current person cleaning is the only one available to clean for me.
    - Jennifer R.
  • A
    They are very good and fast. Always on time
    - Robert P.
  • A
    Did a great job. Very clean and done within a few days.
    - Robert P.
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Cleaners in Union Grove

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