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Auto Shop reviews in Union Grove

  • A
    They just always do a really good job at explaining what's going on, what needs to be done and just make you comfortable with doing what needs to be done. I think he is priced very fairly. For responsiveness, sometimes he is a little slow.
    - Heather S.
  • A
    I have been taking both of my Toyotas (Sienna van and Corolla) to Wilde for service for the past 4 years. They are always very courteous and professional, and service is done promptly and correctly. I was especially impressed a couple years ago when our van's brakes froze on a Friday night after 6:00 p.m. I called Wilde and they told me to bring it in right away. They had the problem fixed by Saturday afternoon! The dealer I originally bought the vehicle from already had their service department closed for the weekend when I called Friday night! They also have a courtesy shuttle to get me to and from work when I drop my vehicles off for service. Overall, I am extremely satisfied with Wilde Toyota's service department.
    - David B.
  • D
    My 3 kids and I arrived at 1:30 PM and hooked up with a salesman almost immediately. I explained my intentions and then the circus began. I spent way too much time with the sales staff. I sat at nearly every table in ther store and met 4-6 people. There was too much waiting for the sales people to figure out what they were going to charge me for the ATVs. After they got the figures to me and I put down 1K cash. Tom said the ATVs would be delivered to my home the following Monday or Tuesday. They said the paperwork would be ready in about 45 minutes. I said I would go to lunch and be back. When I got back there was more waiting. I met with someone in the parts department and then added a plow and a rear lounger to my order. This person said they had all the parts in stock and it would not take long to install the plow. Finally the paperwork was ready and I left the store at 4:30 PM. In the afternoon on Wednesday I got a call from Action Sports wondering when I was going to pick up the units. I told that person they were to be delivered on Monday or Tuesday. So they decided to delivere them on Wednesday evening. I suppose 3 hours would be acceptable if I felt I was really getting a deal and everything was ready and delivered as quoted. But that was not the case. The following is a list of your omissions/errors: 1.) 3 hours to purchase two 2009 ATVs for cash with no real discount (tee-shirts). 2.) The plow was put on the wrong ATV. 3.) There were no factory wheels/tires delivered with the ATV that had aftermarket wheels/tires that I was charged $1200 extra for. I looked on the invoice and I do not see any credit given for those wheels/tires. 4.) The lounger was never delivered. 5.) Delivery was not made on date as stated. I sent an email (edited from above) and they responded quickly offering to remount the plow on the correct unit. They also delivered the factory wheels and the lounger. All in all they did provide what I paid for after I contacted them. There was no compensation for their errors, the time we spent at the store and to chase down the wheels & lounger.
    - Mark L.
  • A
    It was a very pleasant experience from the "drive through" estimate to the completion of the service. They are efficient and extremely professional. I was offered the use of a "loaner" car for the day while my car was being serviced. I was extremely satisfied with the results. You cannot even tell where the scratch had been. The quality of the service performed was outstanding.
    - Russell S.
  • A
    As always, work performed exceeded my expectations. Always on time and very friendly and informative. Love this place and the employees are top notch.
    - Lorri T.
  • B
    unknown
    - Darlene C.
  • A
    unknown
    - Damian M.
  • B
    unknown
    - Russell S.
  • A
    They always do a great job! Staff is friendly and do a great job!
    - Heather S.
  • A
    Always a good experience! Great job on everything from simple maintenance.... To customizing motorcycles!
    - Heather S.
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Auto Shops in Union Grove

Companies below are listed in alphabetical order.

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