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Dentistry reviews in Sun Prairie

  • A
    I've using them for three or four years. They just do a good job. They're clean and that's a good thing, which is what you want from a dentist. They don't make you wait for a long time. They get you in and out quick. I've had the same hygienist ever since I went there and the same dentist and that's nice that I know the person. The hygienist is a nice guy. He always does a really good job. He cares about his job. He tells you what you should or you shouldn't be doing as far as brushing and technique. He is detail oriented.
    - Jacob M.
  • A
    They were very concerned with getting me treatment immediately. They referred me to Dr. Nabeel Khan who performed a root canal the same day. He was excellent also. I returned to West Prairie Dental for the filling and crown of the root canal tooth soon after. Dr. Mark Olsen did an excellent job! The crown looks fantastic and i am pain free finally. His assistant Matt is also fantastic! They both did everything they could to ease my anxiety and make me comfortable, including rolling up a towel and putting it under my neck, and giving me a quilt :-). I am extremely sensitive and hard to numb and they did a phenomenal job numbing me. They are also very prompt and there is virtually no wait.
    I've had 6 fillings so far and 6 more to go which will be taken care of in my next appointment. Finally I have no (at least very little) anxiety going to a dentist because I trust Dr. Olsen, Matt and the other staff. Not only do they do excellent work, use the latest technology, but they are very friendly and have great personalities. The office is very clean, modern, and professional. The front office staff, esp Kathy, is really on the ball. They process insurance immediately and provide very detailed accurate statements.
    I am in my mid-fifties, been treated by many dentists over the years, in many states, and West Prairie Dental / Dr. Olsen are the best by far!
    - Theresa M.
  • A
    I've been a patient at Associated Dentists since 1986. I get regular 6 month cleaning and exams. Dr. Donovan took over the practice of Dr. Cary when he retired. Both dentists and my regular hygienist Sara have been caring, communicate clearly about any issues, and give helpful tips for improving my daily dental care for the benefit of good health. Everyone is helpful and friendly. The insurance staff well with my insurance company and me re: prior authorizations, payment estimates and payment processing. Since 1994 I have been driving from Sun Prairie to the west side of Madison for dental services. That's a testament of how good I feel about their services.
    - BONNIE B.
  • A
    We've used him for years. He is prompt and professional. He doesn't keep us waiting. We have no issues after we see him. The staff is friendly and professional. They greet us appropriately. They are on top of the scheduling situation.
    - Steve K.
  • A
    I have a history of needing a bit more dental care than the average person. This includes a need for a dental cleaning three times per year rather than the typical two times. As a result, I have seen more than my share of dental offices and can say that I have never fealt as though I have been in better hands than with Dr McKenna and his staff
    - DAVE S.
  • A
    Beautiful facility (doesn't smell like a dentists office!), very professional and very friendly staff. I have a long history of fearing dentists, but the full exam, x-rays, and cleaning went smoothly and quickly. They were able to get me in to see the dentist (Tanner McKenna DDS) in less than a week, and even called me when they had an opening pop up sooner in their schedule. Low pressure, everything explained thoroughly. I'm glad I found them.
    - Kimberly W.
  • A
    I really have never gone to another dentist that I can remember. It's a family dentistry. They always seem to make time for me. It's not like a real, small, local dentist company. It's local; they only have two shops in Janesville. It makes it seem like a small town dentist, so that's nice. With regard to availability, I gave them a short window. Basically I called them on Tuesday and asked them if I could come in on Friday which is when work would allow. They were able to put me on an emergency list, and they called me back within the day to squeeze me in for a Friday appointment. As far as availability goes, they are outstanding. The environment was nice; however I did have to wait for about forty five minutes without a reason why. That's one thing I was a little concerned about. The office environment was very clean; there was a big screen TV playing a news channel. They had water and coffee. It was airy; it looks really nice and very welcoming. With regard to punctuality, they didn't explain why they were late. There were only two of us in there. One person was an older woman who had to go through some medical forms and there was only one person at the desk. I got there about twenty five minutes before my appointment to have time for the paper work. I didn't actually see a dentist or hygienist until forty five minutes after my appointment. So I had to spend one hour sitting down and waiting. The staff was very friendly. When I went in that day, they seemed a little short staffed at the front desk. By the time my appointment was done, there were two folks working at the front desk. It was a 3 o' clock appointment and I didn't get back home until 5:30. It was a long wait. With regard to bedside manner, they were nice. With regard to communication, the front desk was unable to tell me why I was waiting for so long. But as far as the dentist and the hygienist go, they were very clear. With regard to billing and administration, I am in the Active Duty Dental Program, so I don't see a bill. I haven't heard any complaints about that. They haven't called me for creditors or anything.
    - Evan G.
  • A
    The work was done very well. My bottom front teeth look great! I was ready to have my teeth pulled and get dentures, but Dr. Carpenter is aware of my fixed income and advised me on how we would fix my teeth. He even allowed me to pay him in 3 payments so I could afford to have the work done! I am very happy with Dr. Carpenter.
    - Debbie H.
  • A
    Doctor Stevens and his staff were amazing. I am not a fan of going to the dentist at all and they made me feel relaxed and at ease during a thorough cleaning. They are amazing and I would recommend them to anyone.
    - Tamara C.
  • A
    I've been seeing Dr. Carpenter on and off for almost a decade. In fact, I changed my insurance specifically to go back to his practice after leaving it and being VERY disappointed with the other dentists I saw. Dr. Carpenter is very knowledgeable and not quick to jump to expensive procedures. Twice I had the beginnings of a cavity and he said we'll take a wait and see about filling it. Sure enough, by the next appointment it had resolved itself and a filling was not needed. The only caveat to seeing him is that his practice is very busy and instead of having check ups every 6 months I have to go every 8 months. It's worth the wait though--I wouldn't go anywhere else.
    - Carrie S.
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Dentists in Sun Prairie

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