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Chimney & Fireplace reviews in Stoughton

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  • They did not show/call for the first appointment. I gave them the benefit of the doubt (maybe extra busy). Made a second appointment - no show/no call/no response to texts asking when they were coming. I could not leave a message because their mailbox was full. I tried again later in the afternoon. I could finally leave a message but still no response. Waiting for an estimate has caused our remodel project delays because we need a price to see where we would be at with our budget if we chose to make repairs. Not happy.
    - Kelly M.
  • The first technician said I needed a new piece of glass because the seal had gaps, so I ordered it (several hundred dollars). Once I got that, they came back and a different technician looked at the glass and it was the same as the glass I was replacing, same seal situation. He thought that was odd so called and found out that my particular fireplace used that type of glass with that type of seal. I didn't need to replace the glass after all. He apologized for the previous technician's confusion in thinking the glass was faulty, he fixed up the fireplace, fixed the fan switch, and offered to return the glass to where I got it so I wouldn't have to make a special trip. So at first the experience was odd, but the second technician took really good care of me. So overall I decided to give a good rating because they did the right thing and delivered good service.
    - Eric B.
  • Badger Chimney NEVER responded to 6 email, telephone contacts for me
    over a 10-day period.  My last email to them got a response that they
    would contact me by close of business today, 9-8-15, but that didn'
    occur.  I don't know the quality of work, materials since I never
    received any response from them.
    - NORMA S.
  • He was time conscious in that he made the time and date and seemed to keep it. He backed up his work. He is still out there right out trying to catch something he didn't catch the first time. The price was a little on the high side. Right now the work seems to be okay.
    - Fred I.
  • Jayson was prompt, as he had been before, and swift in his servicing our chimney.  His explanations and recommendations were clear and we contracted with him to treat the flue for creosote build up.  We also asked for an estimate on new, less noisy, chimney top dampers, which we received promptly.  We had him back to do the creosote removal and the new dampers.  He gave us a very fair price, based on the original damper installation we had done years ago, and even gave us a trade in on the old dampers.  We are very pleased thus far and recommend his services for all chimney needs.  We will be using his services for annual maintenence.
    - Kenneth W.
  • They called a couple of times to reschedule. Showed up earlier than scheduled. Did not actually go up to inspect chimney. Cleaned inside of firebox and that was it. asked to have chimney caps installed to keep birds out. Said he would come back in a couple of weeks to install them. That was three months ago. Have heard nothing since. Another overrated Angie's List provider.
    - Will T.
  • Great, he was on time, did a good job, and was a general nice guy. He left me a certificate stating the chimney was in good condition and usable.
    He had a little trouble finding my house, but called and we got him here in short order.  BTW, my house is hard to find.
    - Brian W.
  • The person who did the work was courteous, professional, and pleasant.  He was about 45 minutes late, which was a problem for us as we had to leave for an appointment, and I had left work early in order to meet him at the house.
    He was thorough, and seemed to do a good job.
    - Lisa S.
  • Well don't expect to set your clock by his arrival.  He was (very) late, but did call and let us know he was running behind. 

    Overall the work seemed good, no mess inside, he was in and out in a reasonable amount of time. 

    Very, very nice guy!!
    - Brian W.
  • They fixed what they could, and told us to contact a mason for the rest. They also found some other leaks with other pipes coming out of the roof, and fixed the flashing around them.
    - Deborah M.
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Chimney And Fireplace Contractors in Stoughton

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