Cream City Carpet Cleaning

A 129 Reviews

Founded 2006 • Angie's List since September 2012

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Awards & Badges

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Award 2020

Business Highlights

Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Service Categories

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 4:00 PM

Company Contact

Silverlake, waukesha, Milwaukee, kenosha co, we travel an hour away

Silverlake, WI 53170

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Wheatland center school Burlington wi

Wheatland center school Burlington wi…

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Finished a schools furnace system in 3 days…
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Description

15 years of experience in Carpet, upholstery, Water/Flood Restoration,and Airduct Cleaning. We utilize top of the line TRUCK MOUNT units that have 17 lbs of suction and 220 degrees of steam which is much more effective and efficient than portable machines, which larger companies use. Prices stay low because I personally do the work to make sure it is 100% to my company's satisfaction. Often times same day or next day service. Same day try time!! Easily able to add on services when I am on site. Thorough, but quick, job performance. Average carpet cleaning job takes an hour. Carpet cleaning, Air duct cleaning, U.V lights, area rug and upholstery cleaning, floor restoration, water extraction, pet stain & odor removal, power washing, homes and driveways. Please feel free to call for a no obligation quote over the phone....

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Verified Reviews

Write a review
129 Total Reviews
Reviews by Rating
A Rated
124
B Rated
3
C Rated
1
D Rated
0
F Rated
1
Read reviews by category
carpet cleaning (101)air duct cleaning (34)upholstery cleaning (27)dryer vent cleaning (19)water and smoke damage (6)pressure washing (1)hvac repair (1)
Showing 1-10 of 129 reviews
A

RATED

01/05/2021

They were courteous, timely, and cleaned up. Did a great job showing the vents before and after.

DESCRIPTION OF WORK
Air Duct And dryer vent cleaning

CATEGORY air duct cleaning,dryer vent cleaning

COST $800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/05/2021

SERVICE PROVIDER RESPONSE

Thanks Jenn again Thank you and have a better 2021 we hope right!!
C

RATED

12/24/2020

The appointment seemed rushed. The two men were on time and pleasant. They upsold us a light for the keeping the air ducts cleaner and healthier. So we took advantage of that. Then, instead of the two bulbs in the system, he dropped and broke one. He took $20 off the total bill, and said that since our condo was smaller, we could get by with just one light. (Then they didn't bother to sweep up all...

DESCRIPTION OF WORK
Dryer vent cleaning requested initially, and then this company upsold cleaning the air ducts and would include the dryer vent cleaning in that price.

CATEGORY air duct cleaning,dryer vent cleaning

COST $800

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/09/2020

SERVICE PROVIDER RESPONSE

Ms [Member Name Removed] I'm sorry you weren't completely satisfied with our service. Rather you would have let us know sooner than a month later and on Christmas posting this review is heart wrenching. Please understand that every home we service is different and we try our best at each job. I apologize for not having a ladder but I never need one. Most vents aren't on the roof. I wanted to still...
B

RATED

12/07/2020

OK. They left the furnace turned off, so things got very cold. They were 2.5 hours later than they said and did not call before coming, as promised. They left the back door open every time they entered and left -- in winter. But they did clean the ducts and installed a UVC light.

DESCRIPTION OF WORK
House ducts cleaned.

CATEGORY air duct cleaning

COST $945

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/03/2020

SERVICE PROVIDER RESPONSE

I apologize very much we did not meet your expectations. I believe we were late because my van was out of commission and being fixed.. we just got it back and rushed out. (very sorry) us not turning on your furnace switch on is on us very sorry again. leaving the door open, is a must a quarter of the way because of our hose that is hooked into the furnace mains.. hoses extend to a gas powered mach...
A

RATED

11/10/2020

Jason and his team came out when we needed them and just did an incredible job. He and his team was respectful and were careful with all their equipment when running the hoses in the house. They were efficient in their work and they were able to wash two stair cases and main living room carpet. In addition, Jason took pictures of the before and after and it was awesome seeing that our ducts were c...

DESCRIPTION OF WORK
Duct Cleaning and Carpet Cleaning

CATEGORY carpet cleaners,air duct cleaning

COST $915

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/16/2020

SERVICE PROVIDER RESPONSE

thank you
A

RATED

10/14/2020

Jason was awesome to work with. From the first contact with him via phone, he was friendly and knowledgeable. He was professional, on time and gave me suggestions on things I can do to improve for future. I would (and will) hire him back in a couple of years to clean out my dryer vents again. I had never had it done before and it showed! He also helped me with an additional service in my attic. I ...

DESCRIPTION OF WORK
air duct & dryer vent cleaning , in addition to UV light installed on furnace

CATEGORY air duct cleaning,dryer vent cleaning

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/14/2020

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed] Anytime
A

RATED

10/13/2020

It went well . They were quick and did the job done.

DESCRIPTION OF WORK
Dryer vent cleaning

CATEGORY dryer vent cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/13/2020

SERVICE PROVIDER RESPONSE

thanks!
A

RATED

09/24/2020

Cream City did an amazing job cleaning ALL of our ducts, installing a UV Light, and cleaning our dryer hose. The duct work in our home has never been cleaned and needed a lot of TLC. Cream City was very responsive to our inquiry, was on time, friendly, provided great explanation, demonstrated what they were doing, showed before and after pics, and loved our dogs (despite their size and sound). Tha...

DESCRIPTION OF WORK
Cleaned all of our ducts, added a UV Light, and cleaned our dryer hose.

CATEGORY air duct cleaning

COST $920

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/24/2020

SERVICE PROVIDER RESPONSE

Thanks again
A

RATED

09/09/2020

The morning I called they came within 15 minutes to do the job. Very professional and my carpets look great.

DESCRIPTION OF WORK
Carpet Cleaning

CATEGORY carpet cleaners

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/09/2020

SERVICE PROVIDER RESPONSE

Anytime !
A

RATED

08/05/2020

The team was great! Responsive, friendly, knowledgeable, concerned about saving our property and saving us costs! They worked very hard, kept us informed how the job was going, took care of moving all our furniture and did a great job for us. Jason the owner was onsite the entire time.

DESCRIPTION OF WORK
Water cleanup after flooding

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/05/2020

SERVICE PROVIDER RESPONSE

thanks maryann
A

RATED

07/30/2020

Jason & his staff did an amazing job cleaning 5 chairs & 3 area carpets. I would hire them back in a heart beat.

DESCRIPTION OF WORK
Upholstery & carpet cleaning

CATEGORY carpet cleaners,upholstery cleaning,air duct cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/30/2020

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]!

Services Offered

Carpet, air duct, area rug and upholstery cleaning, floor restoration, water extraction, pet stain & odor removal.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
10%
Emergency Service
Yes
Warranties
No