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Air Duct Cleaning reviews in Rothschild

Real People ~ Real Reviews ~ Real Results

  • First let us start by saying HIRE THIS COMPANY!  Hands down, you will not be disappointed.  They do the work right and they won't leave the job until you are satisfied!  I would hire them again in a second!

    Here is our story:
    It was the day before we were to leave for vacation.  We has the drain in our upper level children's bathroom loosen up, of course that was the day our daughter chose to take a bath.   A full tub of water went into the ceiling of our kitchen.  We had just closed on the house a few months before.  A new house (used-but new to us) and one huge mess!  We had a 3' in diameter bubble of water in my kitchen ceiling, ready to burst at any second! 

    (Please note that almost a year to the day prior we had a terrible storm that produced high winds and heavy rains.  It loosened up shingles and flashing and water poured into the front wall of our living room in our old home.  That proved to be a massive disaster with another contractor our insurance company had recommended.  NOT THE COMPANY I AM SPEAKING ABOUT NOW. We were out of our home for over a month and it turned into a nightmare.  So when this happened we were ultra sensitive and had really high expectations of the company performing the work on our new home).

    We looked in the phone book and decided to call Northstar Cleaning & Restoration.  A very kind and empathetic lady answered the phone.  She told us she would would dispatch someone to my house immediately.  That's exactly what they did.  Very shortly thereafter Cannon Peterson was at our house and to our rescue.  He opened up the ceiling to drain the water and allow it to begin drying.  Within a matter of an hour they had our kitchen securely contained from the rest of the house and  a high powered fan and and dehumidifier running.  They dried it out thoroughly before beginning the work and they met with our insurance adjuster to assess the damage. They called the plumber and they were our immediately to figure out where the leak was coming from.  We had a few unknowns going into this (like what electrical or plumbing issues would they run into when they got inside the walls and ceiling) but as things came up Shawn Millikin (one of the owner's of the company) handled them.  They were honest about the length of time it would take to complete, they showed up when they said they would and they worked hard every moment they were at our house.  Shawn helped with the job and when he wasn't there he stopped often to check on the workers and their progress on the job.  We constantly had their employees asking us if the work was good and if we were satisfied .  The texture on the walls, the color of the paint, etc.  They broom swept and cleaned up their work area every day!  We did get to go on vacation, too!  I would trust this company in my home if I wasn't there.  All of the workers are kind, respectful and honest!  They wanted to make sure we were happy every step of the way!

    Shawn is incredible!  He is so personable and a perfectionist. 
    He takes pride in his workers, his own personal work and in his company.  He's not happy until you are happy!  Best experience EVER!  They didn't just meet our expectations they FAR EXCEEDED OUR EXPECTATIONS!  (And trust us we know the other way it can go with our prior experiences!!)  If you would like a recommendation on this company, please ask Shawn or Cannon for Stacy's number.  I'd be happy to talk to you!
    - Stacy B.
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Air Duct Cleaners in Rothschild

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