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Insurance Agent reviews in River Falls

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  • We have 7 vehicles. Some seasonal, So we frequently need changes to our coverage. They have always helped us out. Whether it's changing coverage or companies. They have always taken care of it for us.
    - Paul P.
  • Pat Murphy was ready for our meeting with all the information we needed on several options.  He went through all these options with us so that we understood them all then allowed us to make the choice about what was best for our daughter.  She is relieved to have a real person she can go to with her insurance questions.
    - Amanda W.
  • The overall process seemed clumsy. Details that were given over the phone were not the same as what was presented when the quotes were emailed to me. On top of that, the home owners insurance was never fulfilled and Don Southard Jr then accused me of declining the insurance.
    When explained that I wouldn't have canceled my previous insurance had I not wanted to go forward with the quoted insurance from Don Jr, he was very adamant that he did not make the mistake and that the mistake was on my end. Rather than fix the mistake and get the insurance going on the house he continued to argue with me over the phone.
    In the end Don Southard Jr decided that he no longer wanted to do business with me and that I should go and find my home owners insurance through someone else.
    This company came highly recommended from family and friends but after this experience they are considering changing insurance companies.
    Customer service is terrible I would not recommend this company to anyone.

    - Jason R.
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Insurance Companies in River Falls

Companies below are listed in alphabetical order.

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