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Concrete Repair reviews in River Falls

  • A
    Graley Concrete Construction Inc
    We solicited estimates and information from several companies.  Two that were closer geographically were not nearly up to the quality or professionalism of Graley Concrete.  One competitor came right away to provide and estimate, but frankly, my own homework and conversation with others persuaded me that the advice given for the project was not in our best interest.  Another competitor was a nightmare.  I couldn't get them to call back, and once they did, to show up to make a bid.  Once they did, they took my email but never submitted an estimate (business must be good!).

    Graley, on the other hand, was responsive, professional, and top shelf in every respect, without imposing a hard sell in any way.  Because it was the farthest away geographically, I had tole them I would probably be going with one of the more local companies, assuming I was going to get similar advice, products, and estimates. Boy, was I wrong about that.  In the end, thanks to Graley's non-intrusive concern for what we actually needed, we ended up having them come in to provide us information and an estimate as well.  

    Graley was respectful of our time and our questions, polished and the most knowledgeable of anyone with whom I had talked.  They had a much more vast repertoire of possibilities to offer us, including the one that seemed obviously the best in terms of what we WANTED as well as what was FEASIBLE and APPROPRIATE for the space and the outcomes of the project.

    This company is locally owned and operates in what appears to be a very healthy transition from an ethical and respected businessman to a young professional taking over the company.  They still work together closely in a model business sense.  The young man taking over is a true apprentice, but it was clear throughout the project that he knew the business from the ground floor to the top.  His knowledge of the products and processes was unsurpassed when he provided us a polished set of possibilities for our project.  When it came to the actual work, he promised respectful and clean-cut work crew who would do quality work.  And they delivered, beginning with himself, as he (and the original owner) were also there front and center, doing the actual lifting and pouring and stamping right alongside the crew.

    In summary, it is rare to find a business where a young man is willing to learn from an accomplished expert, who exhibits a genuine passion for his work and strives to make himself the best he can be.  It didn't seem like "just a job" to him or to his crew.  He and they had a good aesthetic sense, a good business sense, and an exceptional work ethic.  They were clean, punctual, and strove for excellence in their work. 

    As for the product itself, we are the beneficiaries of their approach as the project turned out better than promised.  It looks great and seems like a very quality product.  They were attentive to other considerations like carpenters working in the vicinity.  When it was time to return to put on a "re-sealer," they were on the job the day they promised they would be.  

    I'm hard to please and nothing about Graley Concrete misfired.  I recommend this company to anyone.  Don't assume that you will automatically go with the guy who is closer to you, as that would have been catastrophic in our case.  
    - Marcia S.
  • A
    - Linda S.
  • D
    Plummer Concrete Inc
    - Philip B.
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Concrete Contractors in River Falls

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