AT YOUR SERVICE Inc.

Founded 2010 • Angie's List since January 2013

A Rated | 5 Reviews

Description

"AT YOUR SERVICE" is a non-medical home care company, owned and operated by Tom Genetti servicing Waukesha County and the surrounding communities. We provide an affordable alternative for those individuals who wish to remain in their homes and live a fulfilling, healthier and happier life. Our goal is simple; let us help with the tasks of everyday living, and in return our clients maintain peace of mind, independence and quality of life. We understand you can never replace the love and support of an individual's family but we also understand the need for the well deserved “break” that family care-giving members sometimes seek and need. Our company takes pride in being dependable, flexible and affordable. The most valuable piece of our job is getting to know the people we are caring for, thus providing a trusted, knowledgeable source for daily needs that can be depended on day or night. "AT YOUR SERVICE" is not a franchise or under the ownership of a large corporate entity. We deliver extraordinary client service at an affordable price. Our highly personalized approach is designed to maximize peace of mind and we place high value on integrity, honesty and trust. Our caregivers are knowledgeable, friendly and personable, creating lasting relationships with our clients. As we work, we focus on fostering trust and mutual respect, providing a crucial piece of their well-being. Developing a long-term relationship with our clients enriches their lives. We bring them a sense of the outside world, give them a consistent visit to anticipate and bolster their self-worth as we listen and engage in what they have to say. It also gives them much needed feelings of security, because someone reliable knows what they need and how to make it all happen. As a service provider, we recognize the importance of performing to the highest standard of our client's satisfaction, as well as the need to perform to the ultimate satisfaction of their family and loved ones. In essence, the family also becomes our client and we are always available for a periodic review or other communication with family members. Our mission is to meet the needs and desires of our clients by offering total flexibility in how one chooses to use our services. Employees of "AT YOUR SERVICE"are State of Wisconsin Certified Nursing Assistants (CNA). Of course, every employee is bonded and insured under the company's comprehensive liability insurance policy. Give us a call we'd love to hear from you!! 262-354-3700 www.weare-atyourservice.com...

Verified Reviews

A few reviews for this pro…

A

RATED

07/06/2015

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DESCRIPTION OF WORK
Christine arrived for  3 hrs a day.  She kept herself busy with anything she could do or was asked to do including some cooking! She was a pleasant and professional.  I looked forward to her visits!

CATEGORY

A

RATED

01/13/2015

Tom, the owner, is a wonderful, genuine, kind, compassionate man. He came out the same day that I called him for a meeting and got to work immediately on getting coverage for our care giving needs. Tom was involved every step of the way, keeping in regular contact to make sure we were satisfied with his services and if there was anything else he could do for us. The care givers he sent were all fa...

DESCRIPTION OF WORK
We needed help caring for my mom who had been diagnosed with terminal, acute leukemia.

CATEGORY

A

RATED

11/08/2013

My mother and I had no experience with home care services so we looked to Angies List for a reliable service. and quot;At Your Serviceand quot; seemed a good bet being a local business to our Lake County resadence. Tom, the owner came out to review our needs and patiently explained what they could offer and to assess her needs which are casual in nature. She agreed to their recamonended minimun of...

DESCRIPTION OF WORK
While I was on a short trip out of town, my mother thought she would be more comfortable to have a service come in a few hours a day for light assistance.

CATEGORY

A

RATED

02/19/2013

Truly a blessing. Recommended by a friend. Helped my husband and helped council me in the journey to his passing in 2013. Always went "over the top" with support physically and mentally.

DESCRIPTION OF WORK
Monitoring my husband with dementia. Meal preparation, safety issue protection, exercise, teaching exercises, transportation to doctors, relief to me as his primary caregiver.

CATEGORY home elder care

A

RATED

02/06/2013

Tom and his staff did a superlative job with the transition. My mother was extremely fragile when she came home, needing assistance walking, bathing, personal hygene, meal preparation and much more. This company was such a blessing for us as a family, I can't begin to tell you. Mom was not exactly excited with the prospect of having someone in her home 24 hours a day but the CNA's that Tom brought...

DESCRIPTION OF WORK
We called At Your Service to provide 24/7 care for my mother who had been in rehab for quite some time and was ready to come home. Tom came over and described the service he would provide and how his company works. Everyone was very comfortable with him and he really put us at ease regarding this transition. Very personable and caring individual.

CATEGORY home elder care

Services Offered

We offer.... Conversation/Companionship, Medication Reminders, Alzheimer’s/Dementia Care, Household Organization, Light Housekeeping, Meal Preparation, Laundry/Linens, Grocery Shopping/Errands, Incidental Transportation, Bathing/Personal Hygiene/Continence Care, Transfers/Lifts, Therapy Exercise Reminders, Hospice Assistance, Respite Care/Family Relief,

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check
Senior Discount
No
Emergency Service
Yes
Warranties
Satisfaction