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Transportation reviews in Oak Creek

  • A
    Lueann Cruises & More
    The trip was wonderful.  What I forgot from the last time I cruised are the added fees and additonal charges the cruise ship try.  I knew the pictures were extra but they had three exclusive resturants you could eat at but you had to pay an extra $20 to $25 per person to eat there.  The fee for "hotel" is fine, but you can not select who it goes to.  It is divided among all the staff members and I am not sure if it is evenly or if the higher ranking employees get more or what.  The dining for the evening is casual resort wear.  It was hard to get my teenage daughter and husband to adhere to this.  There were times we received a nasty look from the hostess due to it.  I did not care for that.  I realize there are people on board who want to have the dress code enforced.  If they did not like what was being worn to dinner, they could have asked them to change and trust me that would have got their point across and solved the problem.  The senery is gorgeous.  I am very glad we went.  The food was wonderful and brought home a few extra pounds.  We had one head waiter that was not very good with english.  He was very friendly, but some items were messed up.  Over all a great experience..

    - theresa w.
  • F
    VERTEX TRANSPORTATION SVC INC

    The job requested was a very simple concrete job and some tuck pointing of grout on approximately 15 bricks.   Before the tuck pointing should have been done a solid concrete footer was requested that would replace 6 bricks to get them off the ground level and prevent further water erosion and rodent infestation.   

    On the first day of the project Vertex sent out the wrong person to start the work.  Vertex sent out the tuck pointer before the foundation was laid.  Thankfully I was home at the time otherwise Vertex would have tuck pointed the bricks and then would have to remove them again to start over.  A few hours after I sent the Tuck pointer away the Concrete person can to dig out the dirt for the foundation for the bricks. 

    The Concrete person was friendly and apologetic for the mix up and preformed the job setting the new concrete footer as stated on the contract.   When the concrete footer dried the tuck pointer returned and did a reasonable job setting the bricks and tuck pointing them as requested.   My wife and I were happy with this first part of the job. 

    The other side of the Garage, however, turned into a complete fiasco and convinced me that Vertex would NEVER get my business again.  

    On the second half of the job I was not home to watch them so they apparently decided that they didn?t have to worry about quality as long as the owner was not home.  The concrete footer was not poured wide enough to set all the bricks directly on top of the footer and to continue the grout line on the last brick two bricks were placed horizontally to the footer and the grout lines on the above bricks were not even the same widths.

    When I called the manager of the project about how terrible it looked the site manager told me that the Person doing the Tuck Pointing ?sent him a photo of it? and he said ?it looked fine to him?.  The site manager even had the audacity to tell me to ?just kick out those two horizontal bricks when the mortar dries?.   Than the site manager asked me when he could send someone down to ?settle up on the bill?.

    Patrick was more worried about getting the other half of the bill than he was if I was satisfied.   I informed the salesman, when he came to the house, that depending on how well this job went will decide on if we will pick Vertex to do our complete driveway in the near future.   This VERY SMALL concrete job has most definitely shown us that Vertex will never get another concrete job, or recommendation, from me to any of my neighbors. 

    We are completely disgusted in the workmanship but more so in the management and professionalism of project manager.

    ADDITIONAL NOTATION, 7-15-13

    I received a call from Vertex, Nick, requesting to talk to me back in June.  I was on vacation and took a few weeks to get back to him but when I did I never got a call back.  I returned two calls to him on 6-19-13 and on 7-10-13.  I am still waiting for him to return my call but I won?t be surprised if Vertex lets me down one more time.

     



    - LINDA & WALTER F.
  • A
    Lueann Cruises & More
    We had Lue Ann book my bachelor party in Vegas and our Honeymoon in Costa Rica. I must have called about 100 times and Lue Ann answered or called back almost immediately. There were a few weekends where she was working on our package and still took the time to talk with me personally about everything.
    We had some trouble with the hotel in Vegas (my fault for changing my flight time) but Lue Ann sat on hold with them for quite a while to straighten it out and get us checked in earlier than we should have.
    I have booked several trips before, mostly through Apple Vacations. We will be using Lue Ann for all our travel going forward.
    Thank you again!
    - Jeffrey W.
  • A
    GO Riteway
    unknown
    - Simrath K.
  • A
    Royal Limousine & Chauffeured Transportation
    I cannot find even 1 flaw with the service Kevin provided. Excellent service from start to finish.
    - Patrice K.
  • A
    Splash Vacation and Cruise
    They were good and I appreciated all their hard work for me. I will use them again in the future.
    - Steve S.
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Transportation Services in Oak Creek

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