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Home Security System reviews in New Berlin

  • F
    Current Electric Co
    Terrible! They convinced my mother to replace ALL the bulbs in her house as the old bulbs were no longer up to code. They put in very expensive LED bulbs. Replacement bulbs were not needed, as all of the bulbs were working just fine! And then they threw away all the old bulbs! Just trying to take advantage of an elderly lady! I would never recommend them or use them again!
    - Pete D.
  • B
    SimpliSafe Home Security
    They sent me the product. I did have a lot of problems for about three months, which was nerve wracking. But, I don't know whose fault it was. We bought it right before we went on a trip to Arizona for three months. The damn things were going off on my neighbors at 2 o'clock in the morning. So I was not happy. It was $350 for the product. The monitoring is extra. So, it's $350 plus $25 a month for as long as you use it. It's fine now. But in the beginning, it was a nightmare. It was terrible. I mean, when you're in Arizona and you've got this alarm system. The police were called three times and my neighbors were woken up. One of the batteries went. So the thing was going off. The product itself is fine now, now that it has all been tweaked and everything. The monthly price was more reasonable than others. But, all the problems I had in the beginning were just ridiculous. The people I talked to on the phone were decent.
    - Sandra M.
  • B
    Time Warner Cable Milwaukee
    They worked really hard to do it. It took him a long time to process it, we had a lot of window and door alarms.  They didn't charge to install it. It took a day and a half to get everything figured out and done. They seem to have good quality for what they did. If they weren't going to make it on time, they called.
    - Nick F.
  • B
    Frontpoint
    The sales person was very good in answering all questions,and getting everything ordered. The only problem was I was informed that after the free thirty day trial period on access on my phone to the security system that I would still acess the system on the internet, which turned out to be false.
    - angel f.
  • A
    Frontpoint
    Very pleased with Frontpoint. The alarm panel and other equipment have worked just great. Ability to arm and disarm with smartphone app is a plus. Frontpoint is right on it when my alarm has gone off accidentally a few times. Also the tech support and setup people were great
    - Scott W.
  • A
    RESPONSE LINK
    I called based on a referral from a friend. I called twice for info and Brad one of the owners answered himself and asked questions. When I decided to go ahead with the service he came out that day to install. My dad was resistive to getting the service and Brad was good with talking with Dad and explaining how the system worked. At the end of the install he took some time at the kitchen table just to talk to Dad which I appreciated. He tested it from all areas of the house. The call center is in Florida which I guess doesn't matter as long as someone responds when needed. I liked that they would call a list of our numbers first before calling 911. Some systems just call emergency. Cost was $50 for install and $34.95, paying three months upfront. Then it's month to month. The equipment must be returned when you are done with the service. He was about a half hour late to install, but called to let me know, and he did come out the day I called.
    - MAGGIE P.
  • A
    Frontpoint
    unknown
    - Dave C.
  • A
    ADT Security Services, Inc
    unknown
    - Shelly R.
  • A
    Frontpoint
    Had very good experience.  Front Point sells itself on customer service and they did not dissapoint.  Would recommend them to anyone considering an alarm system.
    - Stephen B.
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Home Security Companies in New Berlin

Companies below are listed in alphabetical order.

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