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Find Top-Rated Monona Custom Furniture Makers

There are 54 top-rated custom furniture makers in your area.

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Furniture reviews in Monona

  • A
    Wonderful! The staff were friendly, fast and patient. They were happy...which makes me feel good about hiring this company assuming they pay and treat their employees well. The Victorian house has a lot of intricate wood work and they were conscious and careful with our stuff and the house. I was impressed with their attitude and professionalism. We will recommend and hire them again in an instant.
    - Molly D.
  • D
    The customer service lady who answers the phone was not customer-friendly. After the initial visit (standard $210 just to come to the house), the repair man diagnosed the part that needed replacing. I then had to call back to schedule the follow up visit. The lady (Gloria) said I would need to pay for the part up front and that the follow up visit would be another $210 fee. I said that was crazy and that was DOUBLE charging me for the same work. She said but he came and cleaned your fireplace. I said I did not want my fireplace cleaned ... I wanted it fixed. To charge me again for the same complaint would be double charging me. After discussion, she deducted the second $210. If I had not been persistent, this company would have collected more than the work was worth and I'm sure consumers who do not feel empowered to argue get ripped off by this company. Sidenote: It was discovered at this visit that the fireplace was improperly installed at the time of installation five years prior. The repair man admitted there was a missing part and told me how to fix it and left it for me to do. I was shocked he asked me to fix it myself because they were the original stallers.
    - Amy W.
  • F
    Terrible: The piano (Baldwin Console, 25 years old) fell due to faulty strapping in the moving truck. Mad City Movers had a local expert fix the wood on the piano corners where it hit the ground. However, the pedals, 3 keys, soundboard need to be fixed and piano tuned which they are not going to do. They actually sent me an invoice for the moving cost - which I told them I would not pay. They agreed. At the time of the piano falling, the officer manager told me they would have the wood fixed and send a tuner to tune and inspect it. They did not follow through and said they do not pay for tuning. Well, most pianos do not fall over when being transported. They told me one thing on moving day and yet did something completely different. I would never recommend them and would get repair verbiage from over the phone into writing next time.
    - Elizabeth K.
  • A
    Berger's Table Pad Factory
    This was not a run-of-the-mill job. The table is an antique farm table with 11 or so leaves of various sizes, non of which have the same measurement. I requested pads to be made for the sizes that I usually use, which is not your standard order. They contacted me several times to make sure that they were getting things right, pads fit great and are beautiful. Not only that, they came well within the time frame they had given me.
    - Janice V.
  • A
    Country Antique Refinishing
    Fantastic quality work..The table was pretty beat up from years of use and Jim and Bruce the owner brought out the gorgeous table and I was amazed. All thru the process Bruce made sure I was aware of everything they were doing including matching the exact color and finish that I wanted..Amazing..and seemed to know the importance and history of our family heirloom..
    - Robert J C.
  • A
    Lambs Furniture Face Lift
    Jeff was great to work with. I called and explained the damage my dog had done to the leather cushions on our sofa, loveseat, and chair and then sent pictures via text. Jeff set up an appointment to take a look at the furniture and brought along samples so that we could try to find the best color match possible. He even brought along samples of recyled leather which would have resulted in substantial savings. Because this damage was caused by our dog, we opted for the real leather option in order to get this repair to last as long as possible. Jeff called me back to give me the cost and then asked that I send him a check for the materials with the balance due upon completion of the work. He picked up just the sofa so that we would still have the loveseat and chair to use. After completing and returning the sofa he picked up the loveseat and chair. All pieces were completed within 15 days. We were very impressed with the work and will definitely hire Jeff again should our dog Maggie decide to burrow through the cushions on our furniture again. This was a substantial savings as compared to purchasing new leather furniture.
    - Pam W.
  • B
    All aspects of the job were excellent.  Movers were conscientious, courteous and worked as fast as possible to keep costs down (about two hours to move a piano 7 miles to a new dwelling.  The cost appeared to be a little high, but there are not many moving services willing to move these types of pianos.
    - Michael G.
  • A
    Capital Cartage Inc
    I called and spoke to someone about cost estimates and received specific information on the phone. Two young men arrived promptly on the day scheduled. They were polite, friendly and professional. They carefully moved a large television armoire, and a 39and quot; TV to the walk-out basement sunroom. Then they moved a heavy recumbent exercise bike from the 2nd floor, down 2 flights of stairs to the same sunroom. The stairs have a 90and deg; turn about halfway down. Everything was moved carefully and no damage was done to the furniture or the walls or staircase during the move. I highly recommend this company for your needs.
    The reason my review is 2 years following the service is that when I entered my first review at the time of service the text was deleted and I did not have time to re-enter the information. I am going to hire them again to do some more moving soon.

    - Rebecca Lynn S.
  • A
    Mad City Cabinets
    The Gebhards were a pleasure to work with- polite, easygoing, and more creative in developing design options than the other contractors from which we gathered estimates. Mr. Gebhard had a number of good ideas for designing the cabinet to minimize space and maximize storage and access, which were primary goals for us. He also provided an estimate and design with rapid turnaround, and his estimate was cost-effective relative to other contracts. The Gebhards built the cabinet quickly, but also took care to ensure the work was done well- Bruce was willing to make multiple trips to complete the project after determining that small adjustments in his design would need to be made. We're very pleased with the cabinet, and Gebhard's will be our first call for any further woodworking we do in the future.
    - Kaelin F.
  • B
    Sears Home Services
    We needed a new fridge after ours suddenly died, and Sears was having a 10% off and zero payments and interest deal on appliances at that time. We went into the showroom and looked around for a while. The salesman who worked with us seemed competent, but not well versed in the product lines. I knew the size constrains that the unit needed to conform to, so that cut down the choices automatically. He did try to steer us to higher end models, but we needed something asap so that meant in stock items only and that made the choice pretty simple. If you purchased 2 or more appliances there were additional discounts, so we purchased a freezer as well. That was simple since I had already done the research so I just picked it out right before we arrange payment and delivery. Purchase was Friday and delivery was Sunday. I was hoping for Saturday, but Sun. was acceptable. The delivery men were actually early, so only my wife was home, but there were no issues. My wife had no complaints.
    - Benjamin K.
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Custom Furniture Makers in Monona

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