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Landscaping reviews in Middleton

Real People ~ Real Reviews ~ Real Results

  • First he didn't put up signs before treating the fields, which is required. Signs were put up some time after the fields had been treated, leaving them exposed temporarily with no warning sign. After treating the fields, he let the chemicals from his hoses spill all over the blacktop in the parking lot, creating a spill that was wider than 3 parking spots, and leaving a very strong chemical smell. He drove away without cleaning it up or leaving a warning sign, even though warning signs were required on the treated soccer field. I'm pretty sure this is illegal, especially next to a nature conservancy with wetland. When contacted about this spill, he shrugged it off and said it happens, as if this were normal or ok. He never cleaned up the spill. Lots of kids and dogs go through this parking lot.
    - Jenny P.
  • Outstanding in every respect. Design, workmanship, quality of materials were all superb. They started when they said they would and they finished on time. Very punctual each day and easy to talk to when we had questions or suggestions. The entire team worked very hard to make sure we were happy and we are completely satisfied!
    - Steven C.
  • They are a small company, and as such their responsiveness can be a little slow sometimes (e.g. during storms, if you have branches fallen and you call them immediately and you're put on their schedule for a day but they won't be able to come). Also, they are a little expensive - their pricing for mowing is higher than others' and they tend to charge for a service more when other companies wouldn't. For example, if the grass is a little taller because of seeding they did earlier in the year, they will charge you extra for double mowing. While prices are not unreasonable, they are certainly not a deal either. Nevertheless, their work is top notch on most occasions and despite a few minor issues, we are very happy which is why we continue to work with them.
    - Peter S.
  • Excellent! Ross, did a very thorough job of cleaning the yearly accumulation of muck from the pond. Instead of just adding more rock to the bottom, he took rock that had slid down over the years, and manually replaced it on the various higher shelves in the pond. He then added additional gravel as needed. He had to remove the large planting of reeds by removing all of the root systems that had grown under the rock to get the reeds removed. It was not an easy job. Of course, all of the filtering material was completely cleaned and pond start up chemicals were added. He arrived on time, was very patient about my requests, and did a very thorough clean up prior to his leaving. He was very professional and took a real interest in the job. Our pond now looks like it did when we first installed it. This is the third or fourth time in a row that they have serviced our pond. We could not be happier with their service.
    - Joe G.
  • Price was by far the lowest of 5 estimates we got (in more than one case, less than half). For that reason, I would hire again - they got the job done and the price difference is a big amount. Communication was fairly poor, we had no idea if/when the team was coming on any particular day. They would come for a day, leave a tree half-done, then silence for multiple days before they showed up to do the next step. I had to call Hope a few times throughout to get updates on if/when they would be there. But like I said, they got the job done for an excellent price, which gave us some money to plant some more new trees! Coincidentally, our neighbor hired one of the other companies we got a bid from that was twice as much - just watching their crew work you could see a difference. They came across as much more organized and methodical, and had the job done (2 trees of similar size as ours, including stump grinding) in a day and a half vs. the multiple weeks for us.
    - Drew K.
  • 5 months after they completed the job I'm still compelled to look at my new patio every day. It is simply the best home improvement investment I've ever made. And I'm confident I'll feel this way years from now. Because as good as it looks aesthetically I'm confident that the foundation is solid. I knew a brick paver would look good on the surface, but what earned my confidence in Greenscapes and Bob Wambach was the time we took talking about what was going to go underneath the patio. Talking about the structural integrity of foundations always interests me because I know that's the best way to ensure long lasting enjoyment and best value for the investment. Bob and Lee and the rest of the Greenscapes hardscape team did a fantastic job of building a fantastic patio AND taking care of the customer. They respected our house and our neighbors homes and the neighborhood. Every day they could simply have left all their equipment and made starting the next day even easier for them, but instead they ensured everything was always cleaned up and really limited any disruption for any of us. Some TDS cable laying contractors were working behind my house the week after Greenscapes finished and they left their equipment all over the neighborhood overnight and I had it out with their supervisor when they returned the following day because my expectation now is that anybody can clean up after themselves on a daily basis. Greenscapes has raised the bar and created a new level of expectation for me. I would do business with them again in a heartbeat. My project wasn't even close to being the biggest they've ever done, but it was a HUGE deal for my wife and me and they made me feel like it was a HUGE deal to them. Lastly, Bob and team delivered just what he had designed and showed us electronically. I knew what he designed would transform our backyard, but between the time we agreed to do it and the time the project started I wondered if they'd be able to make that design a reality. They did it!
    - Daniel G.
  • Excellent experience. Mike and his crew did an excellent job of removing our silver maple in our back yard. He returned all of our calls in a timely manner & did a very acceptable job of clean up. They laid out large plywood planks to protect our lawn from their heavy equipment. Not only does Mike and his crew do fantastic work, but Mike is a super nice guy to work with. He also had the lowest of the 4 bids we got!
    - Andrea K.
  • Didn't apply treatment where it belonged.  Didn't provide a receipt or itemized listing, with costs, for the services I ordered.  Didn't reply or respond to frequent calls with concern.  When I'd finally had enough after two months of trying to get attention, I said I wanted to cancel remaining services and get refund for incomplete work, was told,  after a month of no response, that all sales are final.  Meanwhile my lawn looks the worst it has in years and years as I've been hoping this could be resolved so I'd not yet hired another company.  I feel this company basically stole this money from me with no intention to ever provide service since they consistently ignored requests for response and improvement.

    I've registered a complaint as well with the Better Business Bureau.
    - Norman S.
  • H & H, has removed two damaged trees from our property. The trees were removed, stumps ground and every bit a debris was cleaned up. One large tree was removed from a precarious position on the garage roof after a storm damaged the tree. H & H is currently treating 2 Ash trees for Emerald Ash Borer. H&H are Professional Arborists. I wouldn't ask any other company to help us with our trees.
    - John H.
  • Nate from Acer was quick to respond to my request for an estimate.
    He met me at the property, and listened to what we needed to have done. The job was a single day job, and I was happy to find someone willing to find time to work a smallish job into their schedule during the busy summer season.
    His crew arrived on the day promised, and cleaned out several neglected flower beds. They then dug 20 holes in what I would call inhospitable ground (many rocks and old roots), and set the dirt to the side. They then mulched the beds. Later in the week I planted the beds, using my "pre-dug" holes.
    It was great to have the holes dug for me- it saved me tons of time and a definite backache. 
    We will call Acer in the future, when we have a need for more outside work. Their prices are fair and the service is reliable.

    - Rick J.
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Landscaping Companies in Middleton

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