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Specialized Services reviews in La Crosse

  • B
    The deal kept changing because they gave us like discounts for several different things and I think the last pay was $121 and that's for TV and internet. It seems like sometimes the speed is a little bit slow. It is better than the one we had before.
    - tom & Jeannine n.
  • A
    I love it that is why I got another one because I had a bad hip.  I love the fact that you can adjust it and it contours to your body.  It is easier for my back and hip.  I recommended them to my sister because she has a bad back.  It really helps a lot.  It is great for bad backs because you can adjust it to your back and it is great when you have to get up.
    - Kristie L.
  • A
    They were great providing replacements for the roof and for car accidents.  I pay through online so it was great.  I am always happy with them.  I like the fact that you can deal with one person.
    - Kristie L.
  • A
    They were great and I love them for their online banking.  I love the fact that I don't pay an extra money than other local banks do and it pulls the bill up.  It is great.  I just click and click then pay for my bills in just five minutes.
    - Kristie L.
  • F
    The tech called and arrived within the schedule timeframe.  He started and stopped the machine several times, didn't see any problems.  I let him know that it errors out after running almost a complete cycle, then stops, with sopping wet laundry.  He let me know that he did replace the part, and there was nothing more he could do.  I asked if I should call them back directly if/when it happens again or call Best Buy.  The tech said "there would actually need to be something wrong with it or we'll have to charge you to come back out."  I told him I wasn't going to the laundromat for the last few weeks for my own amusement.  He said he would need "some proof that there's actually something wrong."  I asked if a picture would be helpful, and agreed (somewhat sarcastically) that I would send him a picture.  After he left I started a load, and sure enough, same error.  I called the main office and reported what had occurred, and that I was treated rudely by the tech.  He said "that's weird."  The person on the phone then looked through the manual and read off some of the other causes for this error.  He asked if it could be water pressure, and I said I didn't think so, our water pressure has been fine.  He said the only other thing they could do was order another part, and he would call in 3-4 days to schedule another service call.  I asked if someone else could come out this time, and he said "it depends on the schedule."
    I called Best Buy and told them about my experience with their 3rd party contractor - they apologized and will find me another contractor in the area.
    I have never had such a horrible experience with a contractor or repair person.
    - Jennifer L.
  • F
    I am in my second year with Charter, so my monthly charge has shot way up (~$157).  For the past month+, the TV cable service has been horrible.  The TV image/sound freezes/pixilates.  Initially it started a couple times/day, then more, then pretty much all day long.  I know that Charter is going digital (finally) but nothing has been said as a heads-up that I would experience this problem and inconvenience.  On June 1st the pixilation and sound delivery was so severe, I had to just turn off the TV.  On my third call, they wouldn't send anyone out until the following evening.  The tech checked and I was receiving the signal I should, but said the 'splitter' was old and replaced that and two 'non-code' connectors.  The severe pixilation had, of course, stopped by the time he got here. . .so who knows.  The picture/sound is still freezing though, so not feeling confident that there was a 'cure'.
    My BIGGEST issue was in December or January of this year.  My remote just stopped working.  I called and because I had just had major surgery, couldn't go pick-up a new one.  So Charter did mail one to me.  Even with following the instructions, I could not get the remote to activate properly.  After a second call and two internal technicians later, they too were unable to fix this problem.  I was told they would send out a tech.  I said no, I'm on a limited income and can't afford a tech call. . .that I would just wait until my son-in-law had time to come help me.  I was assured that because after two calls the problem was not fixed, the tech call was n/c.  Long story short, I was charged $45 for the house tech visit.  When I called Charter, I was told that they didn't make house visits for remotes at no charge (even though I was told differently by a Charter employee).  I then asked to speak to a supervisor or someone who had decision making authority.  The supervisor was very condescending and rude and kept repeating that the tech that told me it would be n/c did not have the authority to tell me that.  HOW COULD I HAVE POSSIBLY KNOWN THIS????  Bottom line, if I didn't pay for this (what I see as a bait and switch situation) tech visit, they would cut off my account.  Needless to say, I will be switching to Century Link immediately!!!!!!
    - Robin A.
  • A
    Inherited a Lund Fishing Boat from my dad. We installed a new trolling motor and in doing so the cover no longer fitted properly. Contacted Ray Flynn at Flynn Custom Boat Cover who modified the current cover so that it fit the boat properly. In addition, Ray called with concern of us not having any type of supports to keep the tarp in place so as that when it rained water would not pool on top and eventually leak inside boat. After discussion, Ray provided us with these necessary supports.
    - Mary K C.
  • A
    This company was great at responding immediately and going out of their way to accommodate for our wedding.  We were able to taste test and create a menu that worked for us.  Highly recommend!
    - Kailey H.
  • A
    I have been going to Susie for over 30 years and have never had once complaint.  Everyone is so thoughtful and kind!  I have experienced other services elsewhere due to the location of my home and nothing has compared.  I make sure I make a visit whenever I am in the area.
    - Patsy P.
  • A
    I do like my hair stylist, it's a very small shop and I would recommend it. It's small, local, it's a neighborhood shop, you usually know most people that are in there and she knows the people and the discussions are usually centered on something that happened locally and it is just a friendly atmosphere. I'm very pleased, she's great. I think she's lower than most of the bigger boutiques down here.
    - Mary H.
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Specialized Services in La Crosse

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