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Health Care Facility reviews in Kenosha

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    Blue Cross Of Idaho
    I would not recommend them because their support services are horrible, untimely and very difficult to use. The people you deal with don't really seem to be helpful when you talk to them and their website doesn't seem to have current information. The customer service was more stressful than the sick shoulder.
    - Michael B.
  • B
    Aetna Inc
    the good thing is that the insurance is my widely accepted by my providers than the prior insurer.  For routine situations, claims are processed correctly but I have had several  major issues. One is that when I see the NP at my PCP's office they consider her a specialist and want me to pay twice the copay ( $50 vs. $25).   Most of the time, they will reprocess the claim.  The other issue occurs if I see my allergist on the same day that I get my allergy shots. When that happens, they deny the OV and we have to go round and round.  There is still one OV from 12/2012 that hasn't been properly billed.  It seems that depending on who I talk to I get different answers.  Even going to the supervisor doesn't always get me the correct answer. 
    The biggest issue occurred when I had a major illness while on vacation (out of network) which required stays in two hospitals and an air ambulance ride.  It took 6 months to finally get Aetna to pay the "balance billing" for the out of network providers. Clearly, my coverage states that this would be covered.  However, I couldn't get them to process the claims correctly or timely without having to appeal.   the air ambulance bill was the hardest claim to get paid because it was $35K. They paid some, then some more and then finally sent me a check for $12,000.  The check was just sent regular mail!  Fortunately, it arrived and I was then able to pay the balance of the air ambulance bill.  
    Throughout the process of getting this bill settled I was promised call backs from supervisors but never got one.  
    I do have to say that the number of providers who accept this insurance in my area is much better than my prior carrier so that is a big plus.  The amount of the copays and coverage, I know, is based on what my employer has chosen and since they are cheap, the costs are pretty steep:  $25 for PCPs and $50 for specialists.  
    One really strange experience that I had was when I received a call from an Aetna nurse who offered her services.  She said that she was referred by "someone" (she didn't know who or wouldn't tell me who) because I might benefit from some of her services.  I asked her what services she offered and she said that it depended on my issues and wanted me to discuss with her, a complete stranger, my health issues to see if there was something she could help me with.  It was worrisome to think that they thought there was something that they could help me with but wouldn't tell me what the issue was.  Had she said, "We know you have xxxx problem/health issue and we can do xxxxx...." then I would feel better.  It felt very suspicious and almost like they were fishing for something.
    - lisa S.
  • B
    HUMANA
    There is no co-pay and they cover everything. Actually, I am on Medicare Humana Plan. So, it's an HMO and they are good. Even though they their own clinics, their clinics are okay. I am retired from college professorship.
    - Kathy W.
  • A
    Walgreens
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    - Joe P.
  • A
    Walgreen's Pharmacy
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    - Michael D.
  • A
    Great Western Insurance
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    - Linda S.
  • A
    29 Super Pharmacy
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    - Jennifer T.
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Health Care Facilities in Kenosha

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  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia