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Hauling reviews in Kenosha

  • A
    Affordable Tree Care LLC
    This is the third time (that I can recall) using Affordable Tree Care. I intend to continue using them for future tree trimming and removal needs. They are great to work with. Skilled, professional trades people. They protect the ground with plywood, to prevent ruts, and clean up the debris. Prices are fair. Thumbs up.
    - Nancy J.
  • F
    Affordable Tree Care LLC
    I would have given 5 stars for the work done. Cleaned up well. However, the office and owner are truly the rudest and most offensive unprofessional people I have ever dealt with.
    When I mailed in the confirmation to accept the estimate, it stated, payment must be received the day services are rendered. I was fairly sure I would not be able to take off work to be there for the removal of the tree; therefore, I mailed the check with the work confirmation. They came and removed the tree but never cash the check.
    A week after the tree was removed, I received a invoice with a balance due of $263.75. My husband called their office and explained that we mailed the check with the confirmation to have the work done. The girl stated that she "may have thrown it out". So I called the office asking for a $30 credit because their office lost my check and I am being charged by my bank a stop payment fee of $30.
    The girl then told me that people try to get their bill reduced by lying all the time and said that I was probably just trying to get my bill reduced. I explained that I could provide a copy of my bank statement with the fee for the stop payment, which will prove that I am not lying. And then she said that I probably never sent the check because there is no proof that I sent the check. I also told her I could send a picture of copy of the "carbon copy of the check". And she continued to tell me that customers are always lying to them. I am highly offended that the office girl would speak to me like that. Additionally, she said she would ask the owner if a credit could be provided. And I asked her if she could have the owner call me if he a credit would not be granted and with attitude she said "we'll see". The childishness I encountered on the phone with this company is unbelievable.
    I emailed the the company's e-mail on their website and recieved a response containing lies, refusing a credit and stating "If we do not receive complete payment by Tuesday September 13th then we will have not choice but to escalate things to the next level which would be a shame for both of us." This statement was totally unnecessary. I never expressed in the slightest that I would not pay for the services. I also need to add that Sept 13 is a Saturday and this email took place on Sept 18 so they needs to take a better look at the calendar.
    Furthermore, the the owner and office girls I have spoken with or emailed keep insisting that I give them my credit card and that I do not need to put a stop payment on the check that they lost, which is a huge red flag to me.
    - Christy G.
  • F
    JJ Junk Removal LLC
    They gave me a call a few hours before they were supposed to be here to let me know that they do not service the Kenosha area for the Big Deal price and would charge their regular rates to come to do the job. The Big Deal specifically said they did service Kenosha area and in their service description they say that they service my area as well.
    - Eileen D.
  • A
    Above & Beyond General Contracting LLC
    Everything went well, service provided as proposed and scheduled.
    - Tim G.
  • F
    JJ Junk Removal LLC
    it didn't
    - glenda m.
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Hauling Services in Kenosha

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