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Drain Cleaning reviews in Jackson

Real People ~ Real Reviews ~ Real Results

  • Plumber wrecked one cartridge because he did not check and clean pipe first. Said I needed a "thimble" to regulate water flow from hot to cold. Kept telling me to call manufacturer..didn't say why. Replaced spout....ok. Checked for hot and cold water. Both there, but didn't check transition from hot to cold. Transition used to take a fair amount of movement of the handle. Now it was instantaneous from cold to dangerously hot. Didn't like my complaint that he didn't do a proper job of checking his work. Started to claim I was making all sorts of complaints about noise, etc. which I never made. Those complaints were from a different dissatisfied customer. "Screamed" at me, said he would never work for me again and rudely hung up. Still have problem with hot - cold transition. He seemed interested in taking on as many jobs as possible but spending as little time in doing them as possible.
    - Larry L.
  • There charge for the disposal &  installation felt like we were overcharged. I asked the serviceman brand name it is & breakdown of what unit cost based on service time, He got real indignant ( that I would dare ask him anything) The work was already done, I am the question asker, not my husband. Serviceman left and never gave me the name. I will write to the company & tell them they are never allowed in  my home again. He never gave me a breakdown of pricing. ( overall rude experience).
    - Deborah T.
  • Absolutely HORRIBLE! RS was called initially late on a Tuesday. We did not expect to hear back that night really, and we got a call back the following morning. The plumber said his name was "Dane", but we are not sure if he worked for RS direct, or was a sub. Either way, he was their rep. He set up a 2-3pm appointment to come out and look at the project. He arrived @ 3:45 (late), and upon looking at the job, quoted $225 verbally to me to replace some of the plumbing and clear the line. He stated he did not have the equipment or parts in his van (unmarked, no signage), and would need to come back on Thursday at 3pm and would take care of it then. I was unable to be there on Thursday, but my father was there to meet him. He arrived @ 3:45 again, and said he needed to reschedule because he needed to pickup his child. No work was attempted, and he said he could come out at 9am the following (Friday) morning. My father needed to comfirm the time with my mother, so he (my father) said he would call to confirm if ok. They called twice that night, and left messages both times with no response. They recalled him again on Friday around 7am to confirm the 9am time, and he informed them he no longer wanted the job. He claimed he had been out to the site twice without being able to do the job, when in fact he never even attempted it! He told them "there are 40 other plumbers in the book" and to call one of them, and said he did not care about the Angies List feedback that would result. I will NEVER call this company again.
    - Justin P.
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Drain Cleaning Companies in Jackson

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