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Auto Service reviews in Jackson

  • F
    DPS Machine LLC
    Looking the bill over it is listing 15 quarts of oil, 5 on one bill and 10 on another. I have never known any car to have 15 quarts of oil. I feel this is strange. He took an old part out of the car to clean up and cost me $101.40 for labor, when I could have bought a new part for $65. This fee was ridiculous. As I look over the bill, I see a bunch of stuff that does not seem right.
    - Bob L.
  • D
    CAR-X MUFFLER & BRAKE
    My VUE was down to the "squeak" tabs, and needed new brakes. After calling around to MANY compitetors to obtain estimated pricing info, I spoke with the owner of the Men Falls location. He informed me of the new location in West Bend. He told me to call Pete. He said that Pete would give me a free inspection and help me to determine exactly what was needed, and what was not. He promised that they did not "pad" their charges with unnecessary work, and would give us a fair price. I called and spoke with Rob & scheduled an appointment for inspection & possibly work. After taking both sets of brakes apart, they determined that I would need work on both. However, only the front discs were ABSOLUTELY necessary. The price they quoted was more than TWICE the nearest compitetor (over $700). When we balked about the price, they lowered it to match the best price we had been given (around $300+tax). Of course, they refused to accept their advertised $50 coupon, as they were already "discounting" the price! While waiting for our car to be done, we watched Pete pull the same "stunt" over and over again with each person, quoting high prices and then "haggling" it down. To my surprise, many customers never realized that the prices could change, and often ended up paying 100% or more too much! When we looked at our bill, it turns out that the price Pete quoted (over $700) was not even the "regular" price in their system (that was $400)! It turns out our "discount" was really rather "phony." Also, we looked at the "estimate" he gave us for the future work on the drums. It was $125 higher in writing than he told us he could do the work for verbally. After we left, we noticed that our car was "shaking." We returned and they first told us it was our driving, after arguing with them, they turned the rotors and told us to "drive carefully" until they "broke in." After 250 miles and a week, the car was still shaking. We again brought it back. After being accused of not knowing what we were talking about, the service tech finally took it for a drive and determined that our drums were "out of round," due to the way they put them back together after the inspection. They serviced the vehichle (for the 3rd time) at no charge this time. Now it drives as it should. The end result it that this franchise is dealing unfairly with customers, charging whatever they think they can get. When problems occur, they first blame the customer, rather than their shoddy workmenship. I WOULD NOT GO BACK TO THIS LOCATION!
    - Justin P.
  • A
    HITCHING POST INC
    Called for a quote. They were friendly & knowledgeable. Their price was equal to or better than most of the other locations I called. They were able to schedule the work quickly. The work was performed well, and within a reasonable amount of time.
    - Justin P.
  • A
    SIPPL'S AUTO SERVICE
    THEY WERE COURTEOUS, AND FRIENDLY, AND THUS FAR THE WORK THEY PERFORMED WAS DONE WELL. WE HAVE ONLY HAD THE CAR FOR A DAY AFTER REPAIR. I HAVE TO SAY THOUGH THEY WERE STEEP ON THE PRICE OF PARTS. ANYONE WITH A COMPUTER CAN RESEARCH PARTS PRICES AND THEY WERE REALLY HIGH. BASED ON THIS I MAY NOT USE THEM AGAIN. I BELIEVE IN FAIR AND HONEST PRICING. IT WAS ONLY $600 OR SO IN PARTS BUT IN MOST CASES WE PAID ALMOST TWICE AS MUCH AS I COULD BUY ONLINE WITH FREE SHIPPING. GOOD GUYS, WATCH OUT FOR THE PRICES THEY CHARGE ON PARTS...
    - LANCE F.
  • A
    SILVER SPRING AUTOMOTIVE INC
    THEY MADE OBSERVATIONS THAT WERE MISSED BY ANOTHER SERVICE COMPANY. VERY HONEST. SENT A FOLLOW-UP THANK YOU LETTER WITH A COUPON. VERY NICE TOUCH. NOTE - THE REASON I RATED A ''B'' FOR PRICING WAS I HAVE A BMW AND PARTS IN GENERAL ARE EXPENSIVE - NOT THEIR FAULT. OVERALL GREAT SERVICE
    - LANCE F.
  • A
    Auto Safety Center
    unknown
    - Jean W.
  • A
    Richfield Service Inc
    unknown
    - Sheri F.
  • A
    JACKSON AUTO SERVICE
    unknown
    - Nate R.
  • A
    CAR-ISMA MOTORS INC
    unknown
    - David A.
  • A
    Toymotive
    unknown
    - Christine K.
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Auto Services in Jackson

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