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Clothing & Accessory reviews in Greenfield

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  • It was surprisingly very very good! I talked to Michelle and she was such a pleasure to talk to every time we spoke on the phone. The job they did was excellent! The only thing I would say is if you are on a time constraint to get that down in writing because she's an extremely busy woman. It was a very difficult job, shortening a sleeve with zippers, and a lot of tailors won't shorten sleeves with zippers, but it was no problem for Michelle.
    - Lana N.
  • Been a while since I used a dry cleaner. My son is interviewing for jobs and his suit looked awful. I found this provider on the list and tried them. I took it is on a Monday and at first they promised it back on Thursday. I really wanted to pick it up Wednesday and they put a higher priority on it and said I could pick it up any time after Tuesday afternoon without any additional charge. I thought the price was very reasonable but admittedly, I don't really have things dry cleaned very often. I picked it up and thought they did a wonderful job. Looked like new. Now if they could only help him get a job. :)
    - Michael H.
  • It went extremely well.
    First some background.
    These rings were purchased from the Hamilton store in Lawrenceville, NJ These people have been in business over 100 years and have an excellent reputation. The Lawrenceville store has since been closed and the closest store is in Princeton, NJ.
    We now live in Milwaukee; and on our trips to the East Coast we stop in the store where they clean and inspect the rings for free.
    As mentioned earlier, three diamonds were loose in the setting. This repair would normally have taken 10 days to 2 weeks. But since we were not able to stay but 3 more days, Hamilton agreed to complete the work by "closing time" (5PM) on Sat 9-6-14.
    On Saturday, we arrived early at 4:15PM and the work was completed. The ring was sparkling clean and beautifully polished.
    But there's more. Hamilton's service is "over the top".
    Now, the engagement ring (that did not require repair) although clean, looked dull next to the wedding ring. But at our request, they polished the engagement ring on the spot and at no additional charge. The two rings now look beautiful together. We were on our way in less than 30 minutes.
    We gave them a "C" on professionalism only because of an annoying practice of theirs to quiz customers as to how much they paid for their jewelry. And this quiz is conducted within earshot of the public. They need to devise a better way to get this information. Plus we don't understand why they need it.
    In any case, because of their "over the top" service our respect for them has been renewed. We give them an "A". They earned it.


    - John P.
  • my zipper on my jacket was not working properly so I went here to see about getting it fixed or replaced because I really liked the jacket and it was still in great shape.

    he took a quick look at it .....adjusted the zipper and lubricated it in like 30 seconds and then said I was all set!!

    I was surprised how fast he fixed it and he explained what he did and why. I asked him what I owed him and he said " pff....nothing.....just bring your next item to me when you need something done"

    You don't see that kind of service anymore these days......I will definitely be holding up my end and returning to him the next time I need and type of tailoring done in the future.




    - Jason S.
  • I had a pair of heels I just loved and despite their tattered appearance and missing heel cover I wasn't ready to part with them yet. I brought them to Boot Connection and in just 3 days my heels looked BRAND NEW!!! Super fast turn around and very reasonable prices!! I'll be bringing them many more pairs in the future!!
    - Theresa Z.
  • The guy at Emerald Repair was so friendly and helpful. He was willing to try and fix everything we bring. He did his best with custom jewelry. If it doesn't work, he won't charge us for it. He was just a wonderful man. He will tell us if everything's ready. I would recommend him. He is amazing at what he does for a little cost.
    - Irene G.
  • I dropped off five suits one Saturday AM. "Dad" insisted that he needed to complete the waist and crotch work before he could adjust the lengths. By Thursday of the next week they were ready to be hemmed. I dropped by and tried on the pants. He said three of the five pairs of pants were fine the way they were. He brought the other two up and had the whole project completed by Saturday AM. Great turnaround! Great job!
    - Peter M.
  • My husband needed a suit altered for a job interview. It was a rush job. Joe not only finished that job in plenty of time, he also altered two other suits for my husband. The price was very reasonable and the suits fit perfectly!
    Joe was friendly and professional. I would definitely use him again for any tailoring /alteration needs in the future and would recommend him highly!
    - Jan P.
  • I've used the BootConnection twice in a row. The first pair of shoes repaired needed a lot of work (full leather soles, heels) and it was expensive ($50+), but I hadn't asked for an estimate and knew the shoes needed a lot of work. I was leery, but brought in a second pair of loafers and they needed only half soles of rubber. The cost was $5.25.
    Everyone I had contact with were pleasant. They gave an accurate time frame needed (about 1 1/2 weeks), admitting they were taking quite a bit of time. They called as promised when the work was done.
    I am pleased with the service and the work performed. (I was also amazed at the variety of cowboy boots they had.)
    - JEFFREY T.
  • Dennis was scheduled to do the work one week earlier on an extremely hot day. Unfortunately, my daughter had locked me out of the house without my cell phone. I spent four hours sitting on my backyard deck waiting for my husband to return from work. Dennis spent half an hour on my front porch waiting for me to answer my door. I called him that evening to explain what had happened, and we set up another appointment. He was very gracious. The work took about 45 minutes. He did an excellent job; the repairs are invisible.
    - Mary Anne L.
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Clothing & Accessory Services in Greenfield

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