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Furniture reviews in Greendale

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    RITZMAN APPLIANCE CO
    I just had a terrible, terrible experience with Ritzman Appliance. We tried to use their services. I've never had an experience like this. We wanted to try and keep it local to support the community. Instead of going to one of the bigger appliance stores, we went to Ritzman. We actually purchased a Maytag Bravo XL washer and dryer set. It was about a $2100 purchase in total. They were going to deliver it. I had called them because we have a red brick clay entry, which is very soft and I wanted to let them know that the full weight of the washer and dryer can't be applied to the corner of the step as it is being brought up to the house. When they came, they were getting ready to unload it. So I ran down real quick to make sure they didn't start coming the red brick walkway without knowing that they had to lift it up about 3 inches for the 6 or 7 steps to the main entry. It's long, long steps. When they insisted that having the rubber backing on their dolly. I told them it wasn't so much the scraping but the weight of it that can crack. It's a bullnose that goes over the step. It's not just a straight edge, it's rounded. So when I told them about that they just kept coming with it and insisted that it wouldn't be a problem. But if it breaks, I'm in trouble because you can't really replace it once it's in. It won't match. So I said, "Well, if something gets broken or it's ruined you're going to have to compensate for that. You're going to have to pay for whatever damages. So if you're that confident, then I suppose". I couldn't stop them anymore. I just wanted to make sure they understood the consequences if they damaged this red brick bringing it in. It was Bill Sr., his son and maybe his grandson. The older gentleman was trying to work with me but the son just said forget it, how you get anything in this house, we're out of here, let's go, come on. I think he expected me to say "Oh no, please don't take my washer and dryer!" I kind of felt a little threatened. So I just turned around and went back into the house a little shaken. So they just pulled out of my driveway about 60 miles per hour with my washer and dryer. Luckily, I still had my check in my hand along with documentation that they gave me when we put the order in. So I wound up going to Lowe's and making the same purchase for the same price. I talked to the delivery guy at the Lowe's. He looked at me and said, "We do that all the time because people don't want stairs ruined by pulling a dolly with a heavy machine on it." He said, "That's not a big deal at all. That's pretty common". So I have my washer and dryer now and they're working great but they're from Lowe's. We would never, ever use or recommend Ritzman again. Basically Ritzman is somewhat difficult to work with. It's not the most pleasant experience. I think the service is rude. Anybody that would yell at a customer in front of their house and take off like that, I don't think you would want to recommend or give them any kind of good reviews. I wouldn't recommend them to anyone I know and liked. They were supposed to be here between 9 and 10 and they showed up at 8:15. They were far more early than they were supposed to be. It was like they thought they could get the equipment up before I even knew they were here.
    - Mark E.
  • A
    BILTRITE Furniture - Leather - Mattresses
    It is the most expensive piece of furniture that I own and I love it. I really do. It was ready made but they ordered it and it is custom made by the community of Amish people. The people who delivered it, I do not know if they were their own delivery people but they were so cautious about the table and we have hardwood floors. They were wonderful. They put down blankets ahead, adjusted everything and did a really nice job with it. Price wise custom made tables are not cheap and to be honest I did not check them compared to anybody else. I heard from other people that we got a good price but I can't verify that. I don't know, but I looked at couple of other things and we ended up not purchasing just because the cost of the table, we could not do it. I felt their cost was not very average, they were terribly above or below than anyone else. Quality wise this table is amazing. This is the only piece of furniture that I ever purchased that I just love. Someday my children will fight over it. It is a kitchen table made out of oak and it is hand rubbed, it is heavy and beautiful. It is probably too big for the space I have but I don't care.
    - William K.
  • A
    FURNITURE MEDIC
    Fantastic service, great repair! This after I was given a quite from another company to refinish the entire table top for more than I had originally paid. Less than $100 with furniture medic, and it's good as new!
    - Jim M.
  • A
    Gluseppe Furniture Repair
    Giuseppe is a charming guy.  He does all of his own work.  Comes to your house for estimate, pick up and delivery.  Very knowledgable about all types of furniture.  Great advice regarding color, based upon the rest of the furniture in our house, which I appreciated because I was clueless.  He even advised us on the background for a few other pieces of furniture even though they had nothing to do with any potential additional business for him.  Delivered on budget and on time.  The only reason that I didn't rate the work as "excellent" was due to a few slightly picky aspects where I picked up on an inconsistency such as a different # of tacks being used on each side, etc.  However, I know that I'm kind of anal about such things.
    - Bill G.
  • A
    Gluseppe Furniture Repair
    He and is co-worker came the next week and “creatively” fixed my problem. On the first couch, Giuseppe removed the torn skirt from the front of the couch and replace it with the skirt from the back of the couch (given my furniture placement, the back of this couch is not visible).   On the second couch, Giuseppe repaired the torn arm, repaired a torn pillow, and also replaced the skirt by “borrowing” the one from the back.  This was done to match the “fix” on the first couch.  Giuseppe and his co-worker were in and out of my house in less than 1.5 hours one evening after work (Yes, the repair was done on site!).  There were no wasted movements.  I am a fairly picky person.  Giuseppe met my expectations and then some.  He knew that the damaged furniture depressed me, and that I wanted the repairs completed before the Thanksgiving holidays.  He accommodated my work schedule to make sure this happened.  “Craftsman” is the word that comes to mind when I think about Giuseppe and his work. I have asked him to reupholster 2 ottomans to match the wing chairs in this same family room (using the fabric from 2 large pillows).  I am anxious for this project to begin, as I fully expect that the results will be as wonderful as the repairs on the couches.  I would highly recommend Giuseppe and his work.
    - Mary Kelley L.
  • A
    RITZMAN APPLIANCE CO
    He has really good prices. He matches prices there as well. We have never had problems with all of our purchases. They are delivered to use on time as well. He is a character. I enjoy talking to him. He is very friendly and personable.
    - HERB S.
  • A
    BADGER FURNITURE RESTORATION
    GAVE US ADVICE ON FINISHING THE PIECE. TOOK TIME TO TALK WITH ME ABOUT IT WHEN I PICKED IT UP. SAID THE STRIPPING WAS EASIER THAN HE EXPECTED & THE REPAIR TOOK MUCH LONGER THAN HE EXPECTED BUT IT WORKED OUT OKAY AND HE HONORED HIS QUOTE.
    - LORI & ROBERT B.
  • A
    RITZMAN APPLIANCE CO
    Great help with choosing the new refrigerator. Love it v
    - Barbara C.
  • A
    PATTY STEVENSON
    unknown
    - James C.
  • A
    VERLO MATTRESS FACTORY
    unknown
    - Barbara C.
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Custom Furniture Makers in Greendale

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