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Basement & Foundation reviews in Green Bay

  • A
    Pouwels Basement Specialists
    The Pouwels are very professional, experienced, competent, and reliable. Their patented system for fixing basement leaks works exceptionally well and does little to disturb the look of your basement. The team of father and sons brings a great deal of knowledge and experience to a multitude of basement and foundation issues. I highly recommend them.
    - Cheryl G.
  • A
    Pouwels Basement Specialists
    it was beautiful! 2 guys showed up within 5 minutes of the time agreed upon, proceeded to install 8 I-beams that got anchored into the concrete floor on the bottom and the overhead joists on top.  the job was done in much less time than I expected and the entire work scene was cleaned-- spic@span  when they left/  I am impressed!
    - eugene h.
  • A
    Pouwels Basement Specialists
    Pouwels workers were on-time and professional. They did quality work and left the place as clean as it was when they arrived. They have been in the business for a long time and it shows in all aspects. I would highly recommend them.
    - Mark L.
  • A
    Pouwels Basement Specialists
    Excellent, these guys know what they are talking about when it comes to foundation repairs. I have used them before for crack repair and the crack has not leaked since. They showed up in a snow storm on time and were polite and professional only took them a little more than an hour to seal up my problem and clean up after themselves. I would strongly recommend them for any foundation repair work their channel pro is affordable and just makes sense.
    - Brian K.
  • A
    Dave Novitski/Deb Quinn Ridgeline Home Builders
    Deb and Dave were very willing to work with us and even saved us money on some things. It took awhile to get them here (due to a very busy summer schedule) but the wait was worth it! they were pleasant and professional and communicated well with us. We would definitely recommend them. They actually were recommended to us by another business that we spoke to (from Angie's List) that was unable to do the work.
    - Karen S.
  • D
    Sure-Dry Basement Systems Inc
    This was a terrible transaction. Sure-Dry was more expensive than other options, but we went with them based on an expectation of higher quality. They promised to protect our yard and to install an Andersen window. The Andersen window was specified in writing on the quote. When I arrived home the day the work was done I noticed there was damage to the yard. It appeared the crew was just careless and drove or slipped off the plywood they put down. Also, the clean-up in the basement was below expectations. There was quite a bit of dust all over the room and especially below the window. Ceiling tiles were left pushed above the ceiling. I cleaned up and chalked this up to a bad decision. A few days later I was working in the basement and looked at the window. I noticed there was no Andersen mark on the window. I did some checking and found it the window was a different brand. I also realized the crew had not left behind any warranty information on the window. I called the rep the next day and he agreed to look into it. He called back and said that operations had changed the brand of windows being installed without sales knowing. This seemed very fishy given the lack of documentation left behind. It felt very much like a bait and switch. After several calls back and forth (I found Sure-Dry to not be very responsive overall during this whole project) the rep claimed the window installed was the same quality as an Andersen, but he offered to have a crew come out and change the window if I wanted. I certainly didn't want Sure-Dry to do any more work on my property, so I declined. He later offered a $100 credit (2.5% discount). Before I could even call to accept I found out Sure-Dry had already charged the balance to the credit card number I had given for the deposit. They did this without authorization. Rather that deal with them anymore I just dropped it. I found Sure-Dry to be well below expectations for quality and responsiveness. Due to the question about whether this was a bait and switch and the unauthorized credit card charge, I found questionable business practices.
    - Jeff and Beth A.
  • A
    Andersen Basement Repair
    The weather caused understandable delays for the start of the project but once they got started they were here every day, on time and worked hard. They were respectful of the yard and went out of there way to minimize any damage and keep as much of the landscaping as possible. They excavated two walls completely to the footings and put in bigger diameter drain tile for the three walls that had a problem. Two walls were cracked and bowed in at the top almost 6 inches. The front frost wall under the cement porch was also bowed in which caused the front porch to sag bad enough to distort the vinyl siding under the roof overhang. When the house was built there was no backfill placed behind the porch frost wall that allowed it to tip in. No drain tile to drain off water was originally installed along the footing of the frost wall and the frost wall was backfilled with clay. These three poor workmanship issues were the cause of the front porch movement. The freezing and melting caused the frost wall to bow in which caused the sagging of the porch and the cracking of the three layers of brick under the porch (decorative). Some of the bricks below the porch slab actually fell out. There were also cracks in the front brickwork above the porch slab especially where the two front bowed windows met the front brickwork on the house proper. To support the cement porch they built a commercial block wall in front of the existing tipped frost wall. The wall extended to the footing for the three fourths the length of the porch. The base footing at each end of the frost wall cracked causing the ends to settle more than the rest of the frost wall. This repair required a pier at each end of the frost wall to raise and support the footings and level the entire span below the front cement porch. A laser was used to insure the frost wall repairs were straight. Bricks were replaced via new mortar as necessary and any cracks in the brickwork were retucked with new mortar. Four inch drain tile was added along the length of the porch frost wall and the three repaired walls were back filled with clear stone to insure no drainage problems in the future. The two full length walls were jacked out straight, cracks filled with hydraulic cement and sealed with epoxy sealing compound on both sides (inside and out). High density foam sheets were stuck to the rolled on epoxy seal coating. Rectangular steel tubing reinforcement beams were added on the inside of the walls as necessary. They were bolted at the top to the floor joists and embedded in new concrete in the basement floor. Additional work included re-plumbing the two existing sub pump discharges that were originally Y'ed together, adding PVC lines for three eve trough downspouts to the storm drain connection. These were added for minimum additional cost (parts only). The yard was also grading for proper drainage away from the house. The grading had to be redone as some water would still puddle between the house and the neighbors. This minor issue was done hassle free without any resistance. The final bill came in $1K below the estimate quote (not expected with the additional things they did for parts only cost). ABR cares about the quality of their work and the satisfaction of their customers. They did a very professional, cost effective repair. Lessons learned; all the basement foundation issues were caused by the walls being backfilled with clay when the house was built 31 years ago. The clay retains water which because of its weight adds pressure to the outside of the walls. Freezing and melting for over 30 years caused the wall movement. These were poured walls not block but no wall will survive these stresses forever. The repairs are guaranteed for 20 years (transferable) and the clear stone will insure no water buildup against the walls and I'm confident any problems in the future.
    - Charles F.
  • A
    ABT Foundation Solutions Inc
    Dave, an ABT representative, initially listened to our explanation of the problem, then viewed our basement, gathered needed information and submitted a proposed work contract in a timely manner.  He was polite, timely and professional throughout our dealings. Due to their understandable busy schedule plus the Christmas holidays, work was initiated two months after we returned the signed work proposal. A four man work team initially reported on Feb 18, 2014 which was the first day of scheduled work.  They were on the job for two full days staying until the job was done. They jackhammered and dug a 60' channel that exposed the existing interior drain tile along three walls of the basement, and removed the old interior drain tile and installed their engineered conduit which led to a new sump which they also dug.  They installed a new sump pump, and connected the existing water pipes to the current drain pipes. The team performed their work in a conscientious manner, removed the concrete out of the home using our egress window.  This process prevented tracking thru the home.  They were neat, polite and work oriented but still answered my questions during the project.
    Now after subsequent weeks of melting snow and Spring rains, we find the ABT system is working well.  The pump goes on and off as the water level triggers the system.  We have seen no further leaks despite several heavy rains.  It appears our water leak has been resolved.
    I like the ABT system because it now enables us to flush out their drainage using plugs connected to their drain pipe if this becomes necessary.
    - Edward A.
  • A
    Sure-Dry Basement Systems Inc
    They did a nice job. Their crews were always on time and polite. After they started the job, the damage to the foundation was found to be twice as extensive as originally estimated. They did a good job and had the project completed before the weather turned bad. There was a small gap in the sill plate, but they came out and completed that as soon as it was brought to their attention.
    - keith l.
  • A
    Sure-Dry Basement Systems Inc
    Overall good experience. They had to reschedule my original delivery date because they ran out of units. Thought that was a little strange because I had to wait several weeks for them to order them initially.
    - Sharon S.
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Foundation & Basement Contractors in Green Bay

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