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Radiator Repair reviews in Grafton

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  • The service was unbelievably slow, and after all was said and done, they didn't do anything correctly. There were four employees working on my vehicle at once. One was a trainee. The three other employees were not paying attention to anything the trainee was doing. They were doing a lot more socializing than actual work. As a result, several mistakes were made. At one point, the trainee told me to start the engine while the oil was still being changed, and the technician that was working under the vehicle shouted for me to stop, then reprimanded the trainee. After I left, I noticed huge oil stains in my driveway. Sure enough, the technicians did not secure the new oil filter properly, so the oil was leaking constantly. They also spilled fluids all over the engine block, and didn't bother to clean up after themselves. So, every time I took the car somewhere, I would notice the strong smell of burning coolant and transmission fluid, and see smoke coming from under the hood. I ended up having to take the car in to a family friend who owns a dealership. They had to do over $200 worth of additional maintenance to get the vehicle back in working order. I'm never going back to Valvoline again.
    - Patrick D.
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Radiator Shops in Grafton

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