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Medical Specialist reviews in Glendale

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  • Dr. Faust is top notch.  She has been my internist for several years.  She communicates well, sincerely cares about her patients, and has good skills.  Very bright, easy to deal with.
    - Christopher G.
  • This was not my first visit to this facility. Every time I've been there i've felt welcomed, attended to, and comfortable. The customer service is great. The Doctors and/or Physician Assistants listen and are friendly. They don't try to rush you through your time with them. I only go when I can't immediately get in to see my primary care physician, and I love having this facility to fall back on. Also, there's a pharmacy within the front entrance area. They have always been very efficient and timely; I've never waited more than 10 minutes for a prescription to be filled. It's a wonderful convenience to patients who are not feeling well and just ready to get home to rest.
    - sonya w.
  • The hearing aid specialist Carie was very thorough and helpful.  She professionally cleaned my hearing aids, which resulted in much improved hearing.  I also had an extensive hearing test.  She had several helpful suggestions about maintaining my hearing aids.  She provided all these services at no cost, and there was no pressure to buy anything!
    She was very professional, pleasant and helpful and I left with a smile!
    - Theodore K.
  • The services were done and we got bills from 5 or 6 different entities; the doctor, the facility, a lab that prepped the tissue sample, a lab
    that read the sample, the technician that read the sample.  Why were there so many entities involved?  Not sure 2 months later if we've
    gotten bills from everyone involved.  $6000.00 plus after insurance.  Going to try shopping around as the doctor wants a follow-up colonoscopy in a few more months.

    AND after the biopsy came back good & bad (yes cancer, but small, slow growing, well defined borders so very low risk of spread) and he talked with his doctor, the GENETIC COUNSELING department called to set up an appointment.

    The Genetic Counseling scheduler LIED about his being referred by his doctor and tried to bully him into making an appointment.  It was confirmed that his doctor had nothing to do with them calling.  They seemed to be trying to drum up business for themselves when there was no need for their services.  There are reason's to seek such counseling, but I WOULDN'T got to these people for it. 
    - KEITH M.
  • I continue going to this practice because it is convenient and we have been going to him for so many years instead of trying to find somebody else and starting all over. He is certainly a good listener. He addresses any concerns that I might have.
    - ELLEN G.
  • During the many years I was a patient of Dr. Shapiro ! I've laughed, and argued discussing my plan of care. I always respected his knowledge base, and felt comfortable with his decisions. I respect him for explaining things. I find this with my new Dr. also. I think the doctors at Columbia West are the best doctors. I have seen another doctor since Dr Shapiro retired and I like him also. I think the Drs at CSM are still the greatest.
    - Elizabeth G.
  • I have always been impressed with the service level and the courtesy that I have received from the staff and the doctor himself. I am always able to get an appointment when I need too. They have always dealt with my medical issues efficiently and solved my problems. I have been using them for 35 years.
    - Stephen C.
  • He doesn't take Medicare. There aren't to many people waiting, It is easy to get an appointment and she thinks outside the box. That's a good thing. She is all by herself, no staff. She has recommended doctors who are specialist.
    - NADINE D.
  • The medical staff were professional, the use of humor appropriate making me feel comfortable for such a personal procedure. My husband and myself definitely were treated like individuals. My physician has excellent bedside manner, even returned to answer questions I forgot when he was in our room. I have had three of these procedures with this physician, and my experience has always been a positive one. I have recommended Madison Medical Affiliates Gi to my family and friends. River west staff GI out patient Lab. You are great. Thanks for decreasing patients stress levels.



    - Elizabeth G.
  • On the other hand, I have seen general surgeons within Madison Medical that were quite scary in their lack of knowledge on how to properly care for my condition. After one of these surgeons attempted to repair several abdominal hernias using mesh, and post-operatively my mesh then became infected, the two Madison Medical surgeons I consulted with couldn't figure out how to treat me. A large area of my incision became discolored with continual drainage. Both of them thought antibiotics would help, but hardly so. One surgeon even suggested a course of antibiotics the rest of my life. The other threw up her hands and asked me what I wanted to do. I made the best suggestion yet. and quot;See an infectious disease specialist from a different clinic!and quot;

    I did, and the remedy became quite obvious. and quot;The mesh is infected. Therefore, the only way to rid your body of the infection is to remove the mesh.and quot; Unfortunately that meant another surgery, but I would be rid of the infection before it became septic.

    I did have the surgery to replace the mesh. It has been one year, and I have had no recurrence of problems.


    - JEANA and Andrew A.
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Medical Specialists in Glendale

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