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Chimney & Fireplace reviews in Germantown

  • A
    Chimney Concepts
    Excellent job. We love the remote and don't know how we lived without it before as our pilot kept going out. Never had the fireplace cleaned before and will have them come in annually for maintenance. $390 for gas fireplace remote installation $75 for labor $219 for initial fireplace cleaning 10% senior discount
    - Nancy W.
  • A
    Paul was prompt in coming out for a quote and taking out the tree.  He worked fast and was very easy to work with.  We had stones cemented in a ring around the stump which made grinding out the stump difficult.  He did the best he could and offered to come back at no charge if additional grinding was needed.  Overall, I was very pleased with the service and plan on using Arborscape again.
    - Andrew W.
  • F
    D & J Restoration Services Unlimited
    Since the supposed chimney sweep I have had two other chimney companies come quote me on repair work. Both of which had indicated the chimney couldn't have been cleaned a year ago. One showed my husband what it looked like, cleaned it then showed him again what it looked like - obviously now clean.  
    In addition when making the appointment I had indicated that our damper was broken and needed that fixed. They came, looked at the damper and said they didn't have the part for it and would come back to fix it. Well, after several calls they said there would be a charge to come fix it. That doesn't seem right to me considering they were hired to fix it and didn't bring the part to do so. On top of that one of the two chimney companies who I called to quote on repair work was able to fix it - it was jammed. No missing part as D & J's said there was.
    When I hired them I believe they had an A rating. Since then I see they no longer have that rating nor do they deserve it. They have swindled us (and who knows how many others) out of money -saying they did work and didn't. Given this I would like my money back from Angies List. I also suggest they are no longer an organization that Angies List recommends.

    - Tamara T.
  • D
    Badgerland Chimney
    cleaning/inspection went fine. they shared that we needed some repairs done and sent a quote. HOwever when I requested the inspection I asked that the flute be checked and fixed as there was a part broken. they didn't have the part and said they'd call to come out again and fix. never called. I called and emailed through Angies List with no response, finally a response and they said they'd have to charge us another fee to come out and fix it unless we hired them to fix the chimney. Not happy that this was part of the original request and now they want to charge me extra. I stated that to them via email and never heard back from them.
    - Tamara T.
  • D
    D & J Restoration Services Unlimited
    Hard to get information on the date of service. Came out said he was going to vacuum out the fire place box but found out after he left that he did not. Overall visit took only 20 max. Paper work inaccurate: Concrete cap circled excellent below written does not apply. Makes me wonder on the quality of the other parts of the assessment and work. Diane
    - Diane T.
  • A
    Quality Fireplace & Chimney Service
    Went very well. I had not used the gas fireplace in 4 years. Before using it again, I wanted to make sure everything was ok. They were very honest when answering my questions and didn't try to sell me any additional services. We did discuss a dripping noise I hear when it rains and said they could come back in the spring as it was likely some caulking that needed to be done. Cleaned up very nicely and covered all areas around the fireplace as they worked. Ed and Jeff were great guys and were patient will my interruptions and questions.
    - JILL S.
  • A
    D & J Restoration Services Unlimited
    They called in advance to confirm when they would be at my home, and they arrived on time.  They were very neat and courteous.  They performed the service and made some recommendations for the future.  Before they left they cleaned up after themselves.  I was very satisfied with the experience.
    - Mike A.
  • A
    Royal Chimney Service
    They were really good. We had them come out once for fall. They were very professional. They did a good job of keeping it early cleaned, tidy and gave some recommendations. Their price was very reasonable for the job they did.
    - ROBERT R.
  • A
    Burlington Fireplace & Heating
    Arrived on time. The installers were professional and pleasant to deal with . They gave you updates on the installation, and asked questions so they knew exactly what I wanted. (new duct added and AC moved to a different location). Gave instructions on operating the new system. Cleaned up afterwards. Very happy with the service provided.
    - Gary S.
  • B
    Creative Masonry
    I didn't realize that the fireplace is sealed so there isn't a lot that Greg could do. He inspected above and below, made certain it was functioning correctly and, most helpful, showed me the control panel that I didn't know existed. He also cleaned the external pipe where the exhaust goes. Typically, Greg would charge $195 for an inspection of the fireplace and chimney. I thought that the $125 was still high for the amount of work that was actually completed, but a service call alone would usually cost $75 for most contractors and I now have the peace of mind that the unit is working adequately.
    - THERESA R.
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Chimney And Fireplace Contractors in Germantown

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