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Hospital Care reviews in Franklin

  • C
    Overall it is a nice clean hospital. Our level of service would suggest they have too many patients though. A negative drug interaction that should have been caught by them was left sitting for over 2 months as overall health declined.
    - Robert E.
  • A
    Our daughter woke up at 10:30PM with stridor, a classic croup symptom. We attempted the 'home remedies' since she has had this many times before (>8) and weren't sure if we should take her to the hospital. At approximately 11:30PM, after consulting Angie's List, we drove to the Urgent Care facility at Wheaton Franciscan-Franklin, arriving at 11:50PM. The hospital is clearly brand new and we were excited to be using it. I dropped my wife and daughter off at the door and parked the car. By the time I parked and walked inside (~90 seconds) we had been directed into a room. Our daughter's vitals were taken and we talked with a nurse about her symptoms. About twenty minutes later a doctor came in and confirmed that our daughter had croup and prescribed two treatments to be done at the hospital. The first was a steroid 'shot' that was put in some apple juice for her to drink and the other, a nebulized breathing treatment, was performed by a respiratory specialist. After a brief wait to monitor her oxygen levels, we left the hospital at 1:30AM, arriving home at 1:50AM. Overall the experience was fantastic. The service was fast and the people were very nice. In addition, I did not receive a bill until after the insurance had been fully processed. Most other hospitals would have sent at least three bills in that time. I would definitely go back.
    - Alex B.
  • B
    The hospital is very new and beautiful. The women's center was very comfortable. The mammogram was done quickly and I was not kept waiting long. I went to Mayfair Radiology for around 8 year and there the mammogram appointment also included a manual breastcheck. The technician at WF did not do that so if this is the only time of the year you have a breast exam, you may want to ask about it when you make an appt.
    - SUSAN L.
  • A
    All went smoothly better than expected from start to finish. Made it easy to get to pharmacy from the hospital.
    - Linda M.
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Hospitals in Franklin

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