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Plumber reviews in Fitchburg

  • A
    Time 2 Remodel LLC
    Great! This was our first major remodel with professionals. Janean and Curt were very knowledgeable - Janean with design and products; Curt with planning and followthrough. Janean created 3 separate plans that would fit in to our existing space. She helped us visualize the outcome and was very helpful going through different products with us at the suppliers. Time2Remodel employees were personable and respectful, and always cleaned up at the end of their shifts. Good people. We are so pleased with the end results!
    - Rich S.
  • D
    H.J. Pertzborn Plumbing & Fire Protection Corp
    The estimate was quoted for about 24 hours work, finished in less than 18 hours, but still was charged for 24 hours. Out of all the jobs done, the laundry room sink was leaky, my new laundry room under board was all soaked and almost ruined. The new bathroom shower was leaking too. One positive thing was that they did honor their warranty and came fixed them.
    - Jing L.
  • A
    Avid Plumbing LLC
    This was our first experience with Avid Plumbing and we loved it! We had a 40-year old laundry room tub and faucet that had ongoing drip problems so we decided it was time to replace the faucet. It was a little more challenging than expected but Jason fashioned an adapter piece and everything works perfectly and looks great. He was careful to explain all our options and listened to my concerns carefully. Very pleased with the work and the experience as a whole. Avid's business office was a pleasure to work with as well.
    - James C.
  • A
    H.J. Pertzborn Plumbing & Fire Protection Corp
    Very well. I recommend Ryan. He explained what was going on and mentioned that I should get a different tub spout which would work better. I did get the spout and he returned to finish the job. It works well now and no more leaking.
    - Erika N.
  • A
    Chris Elke Plumbing
    Fantastic. Professional with a laid back demeanor that knows what needs to be done and how to do so efficiently. Knew that I had ordered the wrong parts from Signature Hardware, helped me find the correct parts and scheduled for finish completion date immediately. I would hire this man for any job large or small.
    - Jimmie N.
  • F
    Avid Plumbing LLC
    A plumber came to my condo, took a short look at my leaking hot water heater, and quoted me a price of $1530 to replace it. He couldn't or wouldn't tell me the price of the heater separately from the installation, but did tell me the brand name. A little research on line told me that the average cost of hw heater replacement in Madison was under $900, that the brand he had either did not have a very long warranty or was much more expensive than other heaters with 12y warrantees. I canceled my replacement by Avid and was billed $90 for the privilege of having someone attempt to grossly overcharge me.
    - Robert L.
  • A
    H.J. Pertzborn Plumbing & Fire Protection Corp
    Project proved challenging in that original work was not up to code. Tub was not properly vented, which explains why it was always slow to drain. Not a problem for Shaun of H.J. Pertzborn, however. Despite prep work by homeowner, Shaun had to enlarge hole cut in closet wall/ceiling for better access to upstairs tub piping and trap. Project took longer than anticipated. Expected higher bill, but we were billed for the original estimate. Can't say enough about H.J. Pertzborn. Highly recommend them. First time H.J. Pertzborn did work for us. Had used another plumber for years. Won't name the firm. While a rep came and checked out the situation, we never received an estimate. Followed up with calls and emails, but no response.
    - Richard J.
  • A
    H.J. Pertzborn Plumbing & Fire Protection Corp
    Showed up on time and fixed the problem rapidly. Recommended that I use hot water in the dishwasher (and warm in the washing machine) to prevent another sludge buildup. If you only use cold water, or too much cold water, you end up with a bill from the plumber for a disposal and frustration.
    - Phyllis D.
  • A
    Hellenbrand Water Center
    Spotted the leak right away; told me my options and installed on the spot. Gave me directions on filling the tub, etc. Very pleased with the manner and professionalism of the installer. It's been awhile so I can't remember the name of the installer. Insurance paid for most of it.
    - Judy B.
  • C
    Avid Plumbing LLC
    It started off well but the workmanship was poor and I would not hire them again. I had leaking hot water heater and called a couple companies, my usual companies could not come until following week. however Avid could come next day which I appreciated. (did not want disaster over weekend which would then become emergency). They arrived on time (two guys came, Jason and Dennis). They quickly "fixed" the leaking hot water heater (which really was not fixed I later learned). They looked at leaking toilet, replaced piece leading to turn off handle, but it still leaked. They said it was the fill valve, so they got one out of their truck that was "Universal". But after trying some things, they said it was too tall for toilet, which is Mansfield so some sort of Menard's off-brand toilet. They said I would need to special-order the part for this specific toilet. Next they looked at tub handle but could not get it to go on. It was still functional by turning without handle, but would have been nice to have handle. It had stripped screw part or something. They were on their way to next appointment. I could not have leaking toilet and the special order part would not be available for a week because of shipping time. After discussing with my usual handyman over phone, we decided best to just replace the entire toilet. At the end of his very busy day he said he would come replace toilet at 5:30pm. I went to Home Depot and bought the Kohl's water-saving toilet, had it loaded in vehicle and met him. He looked at current toilet, went to his vehicle and got the Universal fill valve. It is adjustable for height !!! OMG . . . the AVID plumbers did not know this ??????? Handyman was able to replace it !! Next I showed him water heater and . . . . it was STILL leaking !! Yes the leak was less, but it was leaking from the turn off valve, the same one the plumbers fixed. Now this particular issue may be because the heater was just old . . . but . . .. now i wonder. The next thing my handyman did was get the tub faucet handle put on. He did a work-around by removing this washer thing, so it is not ideal, but hey it works. Next day, I called Avid Plumbing (talked to Brian) to explain all this, in particular mentioning the fact that Universal Fill Valves are adjustable for height. He said "he just goes by what his guys tell him". Wow, what customer service - NOT ! He could not transfer me fast enough to the lady who takes payment information, no discount either. All this caused me to have to drive 28 miles roundtrip to Home Depot to pickup and then return a toilet, etc. I also explained hot water heating still leaking and my handyman got the tub handle on. I will never use this company again,
    - Shelly D.
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Plumbers in Fitchburg

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