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Home Remodeling reviews in Fitchburg

  • F
    Tony Trapp Remodeling LLC
    This company was a bit sad. They were responsive to come over, review my shower remodel. I was told I would get a quote back in around a week. That was a bit over a month ago and after multiple emails asking about the quote I get the standard response it will be there shortly. At this point I would not hire them regardless of their quote. No faith in their committment to their clients.
    - Greg C.
  • F
    Mad City Windows & Baths
    Unfortunately we never even made it to the quote. Initial appointment scheduled for Tuesday 5/28/19 at 2pm. Company called earlier in the day to reschedule. Rescheduled the appointment for Friday at 10am. The company called me repeatedly on Thursday to confirm the appointment and the appointment was confirmed. At 10:40am on Friday I called into the company as no one had arrived yet. My appointment was on the schedule, but then apparently cancelled. I was told someone above the scheduling agent made the decision to cancel without notifying anyone of the cancellation. The reason they noted is that my spouse would not be home which they could not have known at the time of cancellation. Disorganization and lack of of customer service on all levels.
    - Greg C.
  • A
    Time 2 Remodel LLC
    Great! This was our first major remodel with professionals. Janean and Curt were very knowledgeable - Janean with design and products; Curt with planning and followthrough. Janean created 3 separate plans that would fit in to our existing space. She helped us visualize the outcome and was very helpful going through different products with us at the suppliers. Time2Remodel employees were personable and respectful, and always cleaned up at the end of their shifts. Good people. We are so pleased with the end results!
    - Rich S.
  • D
    H.J. Pertzborn Plumbing & Fire Protection Corp
    The estimate was quoted for about 24 hours work, finished in less than 18 hours, but still was charged for 24 hours. Out of all the jobs done, the laundry room sink was leaky, my new laundry room under board was all soaked and almost ruined. The new bathroom shower was leaking too. One positive thing was that they did honor their warranty and came fixed them.
    - Jing L.
  • F
    Hennick Remodeling and Repair, Inc.
    This contractor is a nightmare to work with. Please listen to my warning. I have worked with two different contractors in the past seven years. Hennick is unprofessional, disrespectful and has terrible communication skills. He refused to be onsite when a counter top was installed and I was left to direct the subcontractor who told me they had installed 1,000's of counter tops, but had never done it when the contractor was not onsite to supervise. The sub had to cut the counter top onsite because Hennick did not provide instructions and it put the sub and me in a bad situation. The sub he hired to texture the walls did a horrible job with huge patches of texture right next to huge patches of no texture. It was completely uneven, yet Hennick never said anything. I brought up that I was dissatisfied with the work of the sub and he got angry and asked what I wanted to do. Hennick did not offer solutions. I had to demand it be redone. He underestimated the entire job and then proceeded to up charge me. He quit the job then the next day asked when he could get in to finish the job. It was like dealing with a petulant child the entire time, but worse. I made a list of all the problems I experienced, explained how he treated me disrespectfully, overcharged me and asked for financial restitution, but he refused. I now have to pay someone else to finish the job. Hire at your own risk.
    - ellen R.
  • A
    Kitchen & Bath Solutions, LLC.
    Alberto and Elizabeth helped us through a complicated remodeling of two bathrooms with title suggestions, a quality vanity and quartz vanity top as well as trying to schedule the work to be completed in a timely fashion. While it took longer than expected, each crew of workers tried their best to make the job right including some things that had to be redone. The final results, which included removing one wall and rebuilding a shower stall in one bathroom, are dramatic and beautiful. I would recommend this company.
    - George j.
  • A
    Happy To Help Home Improvement
    I contacted Patrick Doherty of Happy to Help Home Improvement based on his excellent reviews. When he came out to do the estimate, we knew he was the person we wanted to do the project. His warm personality, knowledge of all the latest trends and materials, and helpful suggestions throughout the project were all key to us. We contacted Patrick to give us an estimate in June with a Fall timeline for the project. In the months leading up to the job, we shopped for tile, flooring, vanity, etc. Patrick met us a few times as we shopped for these items and gave valuable input to help what we visualized come to life. The project took place over three weeks in October. Other than bringing in a plumber for the shower, Patrick did all the work himself. The master bath's previous look was dated and included a 6-foot bathtub which we wanted to replace with a shower. The shower turned out beautifully using porcelain, travertine, and a glass tile accent. Patrick built a custom niche in the back wall with plenty of room for toiletries, and the piece de resistance, a gorgeous corner bench. Along with the meticulously crafted shower, he installed new flooring, vanity with quartz countertop, a highline toilet, as well as painting the room, installing light fixtures, faucets, and bathroom accessories, and a recessed medicine cabinet. (Note: we hired a glass contractor to provide and install a 48-inch shower panel.) During the job, Patrick was very respectful of our living areas and took great care to cover all furniture and lay protection on the floor. He never failed to clean up at the end of the day. We really enjoyed having him around and felt very comfortable with him coming into our home when we were out. We were immensely pleased with the results of Patrick's work and recommend him without hesitation. We're planning to have him back later this year to make over our guest bath.
    - Marilyn R.
  • A
    Kitchen & Bath Solutions, LLC.
    We were so impressed by how hard the folks at KBS worked. They were dedicated to staying on our tight schedule and showed up on weekends, the 4th of July, and generally worked late. They were incredibly respectful of our space and and belongings and even helped move heavy furniture out of the way during the renovation. As happens with any major renovation, when we ran into snags Alberto and crew were up front about what happened and fixed the problem. It is clear that Alberto takes a lot of pride in his work and it shows in the final product. They have a fairly limited selection of cabinets, but that also means that they can offer them at reasonable prices. After a couple months of use, we're really happy with the quality. KBS was also very willing to let us mix and match materials we found elsewhere (faucets, hardware) with what they had in stock. Very easy to work with.
    - Erin H.
  • A
    Time 2 Remodel LLC
    We had a good experience. Janean was very helpful and communicative, gave us good advice when picking out all the different items, and kept the job running smoothly. She was very clear on when we were choosing things that would go above our budget, and the price at the end was not a surprise. Their employees and subcontractors were professional, competent, and fun to talk to. We are very happy with our new kitchen!
    - ryan b.
  • A
    Thompson Custom Builders
    work was completed on (a tight) schedule, to budget and to a very high quality of workmanship. John also assisted with City Variances and planning board issues, completed all permits and was open and clear about hours, work process, supplies, and always careful to involve us in all decisions. The subcontractors were very professional and pleasant. problems were easy to address and rectify to our satisfaction with John.
    - j O.
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Home Remodeling Contractors in Fitchburg

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