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Flooring reviews in Fitchburg

  • A
    Time 2 Remodel LLC
    Great! This was our first major remodel with professionals. Janean and Curt were very knowledgeable - Janean with design and products; Curt with planning and followthrough. Janean created 3 separate plans that would fit in to our existing space. She helped us visualize the outcome and was very helpful going through different products with us at the suppliers. Time2Remodel employees were personable and respectful, and always cleaned up at the end of their shifts. Good people. We are so pleased with the end results!
    - Rich S.
  • D
    Bisbee's Flooring Center
    We visited Bisbee Flooring to discuss options for a large remodel. We spoke with David (owner) and he was very nice and helpful. We decided on LVF wood planks, LVF tile for bathrooms, carpet for bedrooms and carpet for stairs. We were ready for install a few months later, but unfortunately when David���s flooring crew showed up, they had the wrong tile. This had to be reordered which delayed the install. We told David we wanted the tile to be installed in a diamond pattern. When the correct tile finally arrived, they installed one bathroom in a diamond pattern and the other in a square pattern. We decided to live with this mistake as to not delay the project further. A few weeks later they installed the carpet in the bedrooms. When we looked at the carpet it appeared much grayer than the carpet we choose in store. When we asked David about this, he suggested that it was probably just the paint color in the rooms. He then told me that 50% of men are color blind. I decided to take a sample back and as it turns out, I���m not color blind. The wrong carpet was installed. To David���s credit, when we told him the wrong carpet was installed he didn���t hesitate to say that he would replace it for us with the correct carpet. This caused another delay of 2 weeks, as they had to order the correct carpet, tear out the wrong carpet and install the new carpet. Lastly he said he would install the carpet for the stairs last week Wednesday/Thursday. By Thursday afternoon the carpet wasn���t installed. I called David and he promised it would be installed Friday. It was not installed Friday. I called him again and he vehemently promised it would be installed Monday without exception. Well it is Monday evening and no one has showed to install the carpet. I called David and he said he would call back - but that was hours ago and no call. I���m not sure how else to compel David to finish the project besides writing this review. The multiple delays and mistakes have cost us financially and delayed the project by almost a month. Throughout the process, I���ve had to repeatedly call David/Bisbee Flooring to ask them to finish the project. Their lack of communication has only made the problems more frustrating. Because of the delays, mistakes, lack of communication and general unprofessionalism, I would not recommend Bisbee Flooring in McFarland to anyone with flooring needs.
    - Andrew A.
  • A
    Kitchen & Bath Solutions, LLC.
    We were so impressed by how hard the folks at KBS worked. They were dedicated to staying on our tight schedule and showed up on weekends, the 4th of July, and generally worked late. They were incredibly respectful of our space and and belongings and even helped move heavy furniture out of the way during the renovation. As happens with any major renovation, when we ran into snags Alberto and crew were up front about what happened and fixed the problem. It is clear that Alberto takes a lot of pride in his work and it shows in the final product. They have a fairly limited selection of cabinets, but that also means that they can offer them at reasonable prices. After a couple months of use, we're really happy with the quality. KBS was also very willing to let us mix and match materials we found elsewhere (faucets, hardware) with what they had in stock. Very easy to work with.
    - Erin H.
  • A
    Thompson Custom Builders
    work was completed on (a tight) schedule, to budget and to a very high quality of workmanship. John also assisted with City Variances and planning board issues, completed all permits and was open and clear about hours, work process, supplies, and always careful to involve us in all decisions. The subcontractors were very professional and pleasant. problems were easy to address and rectify to our satisfaction with John.
    - j O.
  • A
    Kitchen & Bath Solutions, LLC.
    I have used Alberto and his crew twice and have been happy with the results. They are very professional and accommodating. They have been very flexible with our goofed up scheduling needs. Any concerns were addressed promptly and professionally.
    - Karen L.
  • A
    Kool View Co
    Sunroom is an addition to the house, off the dining room, about 4 x 4 sqm Did a wonderful job, people were reliable, very friendly, kept us informed what they were doing and when. Alan, the owner , came frequently to check the work. We only hired our own electrician. Sunroom looks great. Took only a little longer than we thought, but was due to weather related back orders
    - Barbel S.
  • A
    Stone Concepts Llc.
    fantastic. Matt and his team are great. Matt is the owner, who also works hands-on with your project. He started & ended the days he promised. I gave him an inspiration photo, and he NAILED IT!!! The bathroom turned out beautifully. They did everything; new toilets, new tile floor, tile shower, plumbing. Highly recommend.
    - Janet C.
  • A
    Start to Finish LLC
    Jeremy did an excellent job! He completed the work ahead of the deadline and ensured the work was completed with high quality. He took care of all the subcontracted plumbing work. The work space was always clean, and he was always punctual and professional. We love the new bathroom space. Would definitely hire him again and are already thinking of what our next project will be. Cannot recommend Start to Finish highly enough!!!
    - Melinda L.
  • A
    JJ Installation
    John was extremely responsive (via email, easiest for me) and offered to do an in-home consultation about the work we needed done within 24 hours of the initial request for an estimate. That evening, John had provided an estimate, which was extremely competitive with the other estimates we had obtained from other contractors. John offered to help us shop for flooring and even offered a discount at a specific store, if we chose to shop there. The work was scheduled within 2 weeks (!) and 3 days later, our first floor looks entirely new - just what we were hoping for. Great work, reliable and trustworthy contractor. Would (and likely will) hire again!
    - Amber M.
  • A
    Walgenmeyer's Carpet & Tile
    I needed some carpet re-stretched on our second floor (I believe due to poor original install). I sent them a message and they responded right away. I sent them pic's and they got me a quote the next day (so that saved me from having to have them come out for an estimate). The job was finished by the end of the week. They were very prompt and professional and did a great job. They called to let me know when they would arriving. I even added a small job (couple steps) to the job that I noticed the night before and they did that too. Final bill came under what they estimated. I would not hesitate to hire them and would do so myself!
    - Pam M.
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Flooring Installers in Fitchburg

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