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Veterinarian reviews in Eau Claire

Real People ~ Real Reviews ~ Real Results

  • Doctor Meyer from Westgate was the only Vet we could find on call. My sister and I were cuddle up with Harley on the back porch when he arrived. (1) Meyer started by explaining the process but never asked if we needed another minute or two to say our goodbyes before getting started. (2) We were not informed until after Harley was gone that he would not be taking Harley back to the clinic with him that night. - because no one was available to unload at the clinic even though we volunteered to help. (3) By this point we were obviously upset. Meyer then stated that it was cold enough out that we could just leave him out on the porch for the night. (That's right - he told us to leave our poor guy who is like a family member to us out on the porch overnight like it was no big deal). Now I was disgusted with the way Meyer was handling the situation. (4) To make matters even better Meyer then told us that the clinic is usually busy from 7-9 So we would have to wait until after that to bring him in. This man showed no true compassion for our loss. Appeared to just want to get things over with and get home. The next morning I called our normally clinic the second they open and they prepared to have us bring Harley within Minutes. I then had to go to Westgate to settle our account and inform them we would not be using their cremation services. I informed the ladies at the front counter why I was there and how displeased I was with the situation. I received a few half hearted sorrys for how the vet acted and was promptly handed my $250 Bill. Not one person from Westgate showed any compassion for me/us loseing out pet/family/friend. Not a single I'm sorry for your loss was mumbled. Bottom line we will NEVER use their services again and strongly urge others not to as well. Very cold and mechanical staff.
    - Samantha C.
  • Great service. Responsive, caring veterinary doctor. I have been to so many vets. where it feels like you're paying more for their fancy overhead. The facilities were very nice and clean but, it didn't feel way overdone like some vets. have. I will definitely be bringing my dog back.
    - Kimberly S.
  • Awesome! They took the time to talk to us about our pets history and our concerns. They reviewed all of his reports and spent time explaining everything. The are very hands on and loving when taking care of our pets. They take the time to answer all of your questions. The entire staff is very hands on and you can tell they care about your pets.

    Our older dog has heart issues. We had taken him to the other clinic for a day procedure with times reserved in the morning at drop-off and at pick-up to speak with the vet. At both times I was told the vet did not have time to talk to me.

    We then moved our three pet family to Westgate.


    - Monte P.
  • They did take time eventually to go over all the details. With regard to the bill after a review several of the charges were charged in error and removed. We are a three pet family and this was the second time we felt that our concerns were not heard or were given the time deserved.

    Additionally they are always upselling everything. Understanding this is business it should not be a more pronounced culture than the care and concern of your pets!


    - Monte P.
  • It was very good. They allow us to board both of our dogs in the same kennel so they don't get lonely. They're very friendly, they gave us a nice report card for them when they're done boarding. They really seem to care about the animals and make sure that they're doing well. We have seen every single one of the doctors at one time or another and they were all very kind and very good in what they do.
    - Lessa S.
  • At the initial appointment we were late being taken to a room, which caused our dog to become a bit overwhelmed in a new environment, but his comfort was of utmost importance once we were taken back. He old medical records were reviewed and necessary tests and immunizations were recommended. We were informed of what was necessary at the time, as well as what was due in the future, and what we may need if he were to be around other dogs, etc. The veterinarian spent a significant amount of time explaining everything to us and reviewed and addressed our concerns thoroughly.
    - Ashley H.
  • I have used them twice. They are nice personalities. They have a great service. They seem to have really good prices compared to some of the other places in the area. They are very one-on-one. Unlike some places I have been too, they did not kind of seem to be a conveyer belt about the dogs. They treat them like patients actually.
    - Scott G.
  • I recently changed vets, as our other vet was wanting me to have them run un-necessary testing, MRIs, etc. This will now be our primary vet. They treat me with respect, instead of like a child with a puppy and they care about the animals. They also have an emergency service (which we have used previously as they were the emergency clinic for our previous vet). I like knowing that the people who care for my pets on a regular basis will also be caring for them in an emergency situation. The vet recommends services based on need for the animals rather than what will get them the most money. They also do not try to persuade me to care for my dogs differently than what I feel is best. We are an mostly organic household, so I don't use the normal flea and tick control and I only feed my pets organic foods. This vet did not try to get me to use any of the flea and tick pesticides after I explained to him how what we used, an herbal spray, actually worked. He actually complimented me on the way I was raising my dogs. He also informed me of a condition with one of my dog's knees but only suggested further treatment for it if it ever became a problem. This is a great vet and clinic, and even though the prices are a bit higher than most it is most definitely worth it.
    - stacey b.
  • They are excellent. The pet care is fabulous. They get to know the pets. They are very accommodating and knowledgeable. They don't try to perform extra just to get our money. They are economical. We've been using them for over two years. We can call them for advice. They sent emails for 20% off and they send happy birthday things.
    - Nancy P.
  • Our vet is Dr. Bohacek and he is a neighbor of ours so all our neighbors go there. They are very nice and very personable. They are very professional. They are probably the best in town when it comes to actually dealing with problems but it is not cheap. They are a first class operation from the time that you walk in. They are friendly and helpful. They run on time. For us it is worth it to get the service that we get. The vet spends a lot of time with us. We get the sense that they really care about our pet. We have never boarded our animals there but they have boarding services. He was neutered there and they have done all his shots. We've never had anything but excellent service from them. They are expensive but we feel they are worth it. You can definitely find a cheaper vet in town. They are so good that we want to go there. They always run on time and we never have to wait. We will definitely use them again.
    - Angela M.
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Veterinarians in Eau Claire

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