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Roofing reviews in Eau Claire

  • F
    Took a month to get someone out to give a bid. We have several projects to do and by the time they arrived for the bid I could barely remember why they had come. The representative seemed to have one foot out the door the instant he arrived and seemed completely disinterested in being here. He offered no suggestions on any of the services they could provide and was about to drive off when I asked him for a bid on the gutters. He then somewhat reluctantly got out of his truck again, sloppily measured the house and came back with the usual sales pitch for an overpriced replacement of the gutter system (I have received other better quality and lower priced bids since). This was a complete waste of everyone's time.... This strikes me as an overrated company with too many projects to provide decent customer service and I would definitely not waste my time with them again.
    - Kristin N.
  • F
    I wouldn't hire him for free, Justin Campbell - J&J Construction 715-944-9276 absolutely terrible person. He never paid his concrete bill and now my homes is getting a lien against it. He wasn't going to compact my dirt for our patio, it would have cracked in the first freeze.. He owes everybody money and doesn't pay his bills. Lookup Wisconsin Circuirt Court Access Page and decide for yourself. CCAP. He basically stole from me $2500.00. All the other contractors including the building inspector want nothing to do with him. No workmans compensation which is illegal also. Avoid a major headache and move on from this fly by night.... He rented equipment : skid steer and other items and never paid for them either. He owes everybody... Basically a thief and conartist...
    - Jason F.
  • F
    on the second day of his work, his workers opened up a broken water faucet and flooded my basement. The cost of repairs was $5,600 . It took me several weeks for Mr. Yakesh and his insurance to cover the cost. Finally they covered the cost of damage repaire.
    On Sptember 21, 2012 approximately 5 weeks after completion of the new roof a storm came through Eau Claire. The new roof started leaking. I called Mr. Yakesh to please come and fix it. He didn't respond. I sent him the photographs of the damage - he didn't respond. 
    Just yesterday I received a letter from him ( dated Sept.19,2016 even though the leak happened on Spt 21 ) stating that in his contract with me it is written that the workmanship is not guaranteed after the job is completed! 
    My insurance is covering the repairs. 
    I also have two neighbors who had similar experience with leaking roofs installed by Yakesh Roofing. Unfortunately I found it out afterward, not before I sign the contract.
    - Iwona L.
  • A
    Representative explained everything, answered all my questions and concerns, was very friendly and professional. Work was 
    done maybe 2 weeks after initial contact. Installer was very friendly, did great work, cleaned everything up so well I wouldn't
    have known he was there. Gutters came with a lifetime warranty that could be transfered to new owners for a small fee. Representative I ordered from came back to check and see if I was satisfied. He also explained that is I ever had roofing done to 
    call and Asher would come and remove and reinstall gutters for $50 so that it would be done correctly and without damage to the 
    gutters or gutter helmets. He was wonderful and Ashers is a great company. I highly recommend them!!
    - Susan F.
  • A
    We ordered pre-painted/colored downspouts and they look awesome.�� In addition, because they were on an old building, they had twists and turns many newer spouts do not have.�� The installer Kevin did an awesome job working with all the angles, going back to the shop and fitting things so they were exactly correct.�� The only reason I gave them a "B" on price is because I wish they were cheaper, but I really don't have any issues with them.�� They did a great job.
    - Eileen I.
  • A
    His work is exemplary and he is one of the most pleasant  people you would ever want to meet.  Mel and his team have dozens of years of experience across the industry.  I am looking for someone I can use year over year and Mel and his team are that provider.  Clear communications, timely work and quality process.
    Highly recommended.
    - Mike B.
  • B
    I would highly recommend them for snow removal as they really are the only people in the area who are willing and have the appropriate equipment to handle the steep slopes of Victorian style homes. It is worth having them give a bid on roofing or repairs. However, they are very heavily into pushing additional services, especially insulation, which the home owner may not be in a position to purchase; they offer it as a discount whether you ask them to or not when they look at a roofing job and it feels quite pressured. At the time they were only 1 of 3 out of 6 roofing companies contacted who would even consider roofing our unique circumstances, but they also came in at twice the cost on the bid. They were very professional about the work done during the winter, and given the stressors, we were very appreciative of this.
    - Melissa M.
  • A
    First, the Blue Hills Roofing office answered the phone without sending me to voice mail. While this may appear trivial I did not have the same experience with some other companies in this area and in some instances my voice mail message was never acknowledged.  A technician, Tony, was dispatched within a few hours of my call and he provided me with a thorough explanation of the work that was needed as well as an estimate that proved to be exactly on target. He was a true professional.  He was in constant touch with me by text or phone regarding the time he was going to arrive. As he was working, he periodically came down from the roof to explain what he was doing and why he was doing it. He worked constantly despite awful weather conditions. Most important, the new skylights and vent no longer leak.
    - Ann K.
  • A
    Overall the job went quite well. The owner Steve did an excellent presentation of what was to be done with his proposal. While not the least expensive bid we received, I had the most confidence in them based on Steve's presentation and references from friends who new of them or had used them. The bid called for 3 days of work and Steve had his crew on site bright and early on day 1 and completed the work right on schedule. The roofing system installed was done in an excellent fashion and it looks great. I did have a couple issues with some flashing and some siding corners that were unavoidably damaged during the old roof removal but Steve's site foreman repaired or replaced the damaged items (I had a piece of the siding corner material on hand) without hesitation.
    The crew was very friendly and courteous and was very careful to protect the plants surrounding the house from falling materials. They also did a very good job of cleanup after each day of the job which is extremely messy as you might expect. This was very important to us in that we have a dog who has free run of the yard around the house. Very little materials have been found around the house following the work which is amazing since we had some wind during the day.
    The only issue that took a bit of time to resolve and was not BH's direct responsibility was our driveway suffered some damage when the shingles were delivered and lifted up onto the roof by the shingle supplier. They use a large truck with outrigger legs to stabilize the truck when lifting the shingles. Unfortunately one of the legs was positioned on a slope and the pad on the leg made an impression into our asphalt. The problem was noted on the completion report to BH and Steve followed up with the supplier to implement repairs even though this was not a problem caused by his crew. The supplier called me back immediately, came out the next day to view the damage then made arrangements to have it repaired. Very professional and no additional cost to me.
    Last but not least, Steve's office staff has done an excellent job ensuring our satisfaction. Very professional, very good customer service which is an attribute I highly regard in a service supplier.
    Work quality overall is excellent, we've already had some pretty good wind and rain since the work was done and the house has remained dry as a bone. Thank  you BH for a job well done!
    - Mark P.
  • A
    Blue Hills roofing is the ONLY Platinum Preferred Contractor for Owens Corning in the Eau Claire, WI  area & was recommended by the Owens Corning regional representative to CHECK the work/errors of the original installer & to verify the warranty conditions were followed by the original contractor. Sorry to say that the original contractor I picked was only a Preferred Contractor for Owens Corning & made numerous quality errors that resulted in leaks!
    My original plea for help was immediatelly answered by Blue Hills Roofing & an appointment to check my roof was performed by Anthony in quick order. After showing Anthony my roof issues, they promptly provided an estimate for the rework needed to correct the errors of the original roofer. The date they provided for the rework was very satisfactory and they were prompt & professional & met the projected dates. Oh..and now is the first time since August 2014 that my roof is not leaking!!
    They provided photographic evidence of the errors the original contractor's team had made and provided a detailed written report listing all the errors they uncovered as they repaired my roof. The original roofing contractor failed to detect a rotted deck board and put ice guard over a hole the size of an orange in my roof along with numerous nail punctures.
    The install team &  staff of Blue Hills Roofing gave confidence for my wife & I that our roof was CORRECTED to the standards that Owening Cornings requires to meet their warranty requirements.
    One of my previous lives was as a Quality Professional at Mayo Clinic & I was plesantly surprised when I was called by the owner/president of Blue Hills Roofing to provide feedback on the work his company had done. In the Quality trade this is called the 'Voice of The Customer'!
    My wife & I have given permission for Blue Hills Roofing to use us as a reference if they so desire!! I still have there signin my fornt yard!
    - James K.
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Roofing Contractors in Eau Claire

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