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Carpet Installation reviews in East Troy

Real People ~ Real Reviews ~ Real Results

  • Lance was very punctual, he did exactly as he committed, he did a fine job and was very flexible about coming further to travel to provide service. I saw his reviews and wanted to have someone dependable and reliable and that is exactly what I got. We have had no issues with the carpet and we would use him again!
    - Janet P.
  • What a GREAT experience working w/ Stu's carpeting!
    From start to finish it went well.  We picked out our carpet in July & they had a wonderful selection of different priced carpets.  We were looking for a nice carpet for two bedrooms, moderately priced.  We took samples home, had Stu's come out & measure & then ordered our carpet.  One of the carpets was not in stock & Jennifer notified us concerning the wait time.  She wanted to know if we'd like to come in & find another one as the one we had picked out wouldn't be in until mid-August. We decided to wait & as soon as it came in, exactly when Jennifer said it would be here, they called to set up installation.  The two men they sent to remove & install our carpet were professional & knew exactly what they were doing.  They did a SUPER job & cleaned up after themselves.  I was so impressed.  The two bedrooms looked perfect & we are so happy with them.  Everyone that has seen our new carpet has loved it & I ALWAYS mention where we got it- Stu's Flooring.  
    Just wanted to say "THANK-YOU" to Stu's Flooring for making this a enjoyable experience.   :-)
    - Mary .
  • It went very well.
    We did extensive research on the internet to narrow the list of carpets that we would consider.  We selected Eco-Friendly carpet with low VOC. We also selected high quality but low VOC padding. Readers, don't buy cheap padding, you'll regret it.
    We met Rick Jacobs at the store. I appreciated the fact the he didn't try to sell us something else; but focused on our requirements. Also, he didn't try to sell us the more expensive carpet when our carpet of choice was on sale. We were NOT aware of the sale when we decided to go to Carpetland. In fact, we nearly bought lesser quality and more costly carpet at a competitor. The sale price made the difference for us.
    Rick returns calls promptly.
    I'll be reviewing the competitor even though we didn't buy there. They'll get the good review they deserve.
    Carpetland uses contract installers. Our installer was Matt. He has been in the business for 30 years. We had an install issue at a doorway and Matt handled it perfectly. If you decide to buy from Carpetland, ask for Matt to be the installer. This work was done on Jan 24, 2014 a bitter-cold day in Milwaukee. The walks were covered with snow and salt. But Matt was respectful of our house, removing his shoes every time he came inside.
    Carpetland is good to work with. They ordered our carpet promptly and our install date was established in advance. Carpetland called to confirm and at that time asked for permission for the installer to start early. We agreed and Matt arrived about an hour early.


    - John P.
  • WE WORKED WITH LAUREL AND SHE WAS WONDERFUL!!! SHE HELPED ME DECIDE ON A CARPET WITHOUT A PATTERN TO SAVE US SOME MONEY, SINCE WE WERE PRETTY SHELL-SHOCKED AT FIRST BY THE COST TO PUT NEW CARPETING IN. THE INSTALLATION WAS DONE ON TIME AND DONE WELL. THE INSTALLERS WERE FRIENDLY AND HELPFUL AND THEY CLEANED UP AFTER THEMSELVES. MY ONLY COMPLAINT WOULD BE THAT THE BERBER WE GOT DOWNSTAIRS HAS A PATTERN AND THAT PATTERN IS CROOKED. I ASKED THE INSTALLERS AND THEY SAID THAT HAPPENS OFTEN WITH PATTERNS BECAUSE ROOMS ARE NOT EXACTLY STRAIGHT. I LOVE THE CARPET BUT I PROBABLY WOULDN'T GET A PATTERN AGAIN BECAUSE OF THIS. THANKS FOR A JOB WELL DONE, STU'S. I'LL RECOMMEND YOU TO MY FAMILY AND FRIENDS (IN FACT I ALREADY HAVE!)
    - JENNIFER H.
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Carpet Installers in East Troy

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