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Landscaping reviews in Eagle

Real People ~ Real Reviews ~ Real Results

  • The designer came to our house in the beginning of November, and took our plans to bid off of.  I called at the end of December and she said she was almost done with them and she'd give us a call.  Still hearing nothing from her, I called back mid-January asking if she was done with our estimate and stating that we needed our plans back since it was our only copy.  She kindly returned the plans that week and stated that the estimate would be done that Friday.  That was 5 weeks ago and I still don't have an estimate.  I called 3 weeks ago and left a message for her again, letting her know that if she did send the estimate, we didn't receive them.  We have received no response.  So, I would not recommend this company simply because they don't return calls.  Even though it's their "off season" I wouldn't expect any company to take 3 months to return an estimate or 3 weeks to return a phone call!
    - Shana L.
  • I sent provider message on a Wednesday via Angie's list requesting quote.  Provider responded that they would be out Friday to survey the property.  They did not show Friday or any other day, and did not respond to two follow-up emails.  Nearly two weeks later still no response.
    - Larry D.
  • We had another contractor quote this project.  Createscape was hundreds and hundreds of dollars less.  Multiple workers were on site for most of the day, and the job was complete.  The site was left clean with no signs there was any equipment in our yard or on our lawn.  They even worked around some plants that we asked them to save if they could.  We may still use them this season to assist in the design and replanting of the cleared site, and also plan to have them back next spring to tackle the landscaping around the patio.
    - Ann M.
  • It went terrible. I hired him for both pulling weeds and 10 yards of mulch. I paid him once through Angie's List and  

    once separately. They only did about 60% of what I needed to be done on their first visit. My wife thought it looked cleaner with some mulch. I hired them to come back to finish the flower bed and pull weeds in the garden.

    Like the last time after walking around the house with the two young guys doing the work, (nice kids). I left to do some other work. While walking around the house for their second visit I noticed that they took several chunks out of the vinyl siding. One of the kids said his dad did handyman work and gave me his card. They also brought some mulch like last time, however their little truck was only half full. However I left and when I returned two hours later they were gone (the deal was 5 hours of labor-2.5 hours each).  The mulch was supposed to be unloaded and spread on a separate time table. (The kids said I needed 2 yards to finish and the owner said maybe 3 yards). I paid for 5 yards of mulch. OK I am no expert, but in some of the areas I asked them to put mulch,     there wasn't any mulch.

    When I emailed the owner to tell him: I would have to buy siding and hire workmen to replace the damaged siding; they cut through a 100 foot extension cord; and hired him to pull weeds, not cut weeds and a lot of the flowers, he said we would talk in the future. Within a week or two I noticed the weeds growing up through the mulch. I emailed him again to say I paid for 10 hours of labor to pull weeds, not weed whack them. I could do that. I own weed whackers. When you cut grass, it keeps growing. You cut weeds, they do the same.

    Bottom line the owner sent me another bill for the second portion of the work (same as the first), he charged the full amount. When I called to say I couldn't believe he sent me a bill for the work and the mulch, he said if I didn't pay his bill, in full, he would put a lien on my house.

    I again pointed out that it was going to cost me more to repair the house, plus it would never look right because the current siding has been on the house for 15 years and new siding wouldn't match, than the total of his bill. His response, pay or he'll put a lien on the house.

    Also interesting--the work is performed by AL's Lawn Care Plus, LLC and that is the name on the invoice. However the invoice states that he wanted the check made out to Allen Cartwright. The LLC stands for limited liability company. If payments for services are not paid to the company providing the service, that makes it very limited liability.

    Thus between the fact that no weeds were pulled, questionable amount of mulch, (other people questioned the limited amount of mulch on the small area, when I paid for 10 yards), and the damage to the side of the house (hired a handyman through Angie's List to do the repairs-nice guy), I paid almost $1,000 for some mulch and a headache.

    By the way this work was done last fall and this spring the weeds are coming back strong, however it does not appear I will be as lucky for the perennials. (If anybody wants to question this write-up, I have kept my emails, the pieces of siding that were damaged, and the weeds and mulch are there to see).  


    - William E.
  • James, the owner of Your Personal Gardener (YPG) came with a very reliable and hard working crew. He came when he said he was going to and the bills have been accurate in relation to his quoted prices. The men on his work crew are very pleasant, extremely hard working and knowledgeable. We had been referred to James this spring through a friend and it has been a pleasure since. This summer we had Your Personal Gardener perform the weekly mowing and seasonal fertilizing. Our lawn has showed a much improved look and we have been very pleased with the results.
    This fall we purchased a cord of 100% oak firewood from YPG and the quality has continued. The wood was seasoned as advertised and as the weather continues i'm sure we'll be buying more before the winter comes to an end. We signed on with YPG for this winters snow removal and from the one snowfall we have had, everything looks great. Overall I am really excited to have found such a dependable contractor that is local and offers all of the quality services that Your Personal Gardener does!
    - Sandy S.
  • This company responded to my messages and called me back every time and when I was unable to call back they called again with no implied pressure just as a courtesy. They came to my house and gave me a very honest answer and guidance. They did not try to sell me on a project I did not need. Very friendly and professional.
    - Jenny O.
  • They met with us upfront to review what we wanted and make suggestions on how to make our design work and were sensitive to costs and style. They provided us with a written estimate and work plan and called to schedule a start time. They periodically checked in with us to make sure things were proceeding the way we wanted. Their work  is high quality and has made our home area look great again!
    - Deb D.
  • I have a tiller and a snow blower which were not used for two years. Prior to attempting to start the tiller I decided to have the engine serviced and the old gasoline removed.
     
    I chose JB Small Engine Service based on the recommendation of a friend who has used their services for several years. The company does work on site which is a huge plus since I am unable to transport the equipment myself.
    Owner John Barrington arrived on time and got right to work. He explained what he was doing and why and showed me relevant parts as he was working. We discussed gasoline (ethanol vs no ethanol) and gasoline octane levels. He showed me how to check the oil, described the color it should be and explained what happens to equipment run with low or high oil levels. He explained how to store the equipment to reduce carburator problems. Since I am an engine novice and not used to running the equipment I found the education very helpful.
    I had only planned to have the tiller fixed at this time figuring I wouldn't need the snow blower for several months. The rates I was quoted for the tiller were a $30 trip charge and $60 per hour for labor plus parts and tax. After watching John work for a while I decided if he had time I would have him work on the snow blower and save the extra trip charge. In total John spent 2 hours 11 minutes working on the two pieces ($131.00 labor). The parts cost $11.59. With the $30 trip charge the bill came to $172.59 before tax with a final total of $181.39 including sales tax. John provided an itemized receipt which included model and engine numbers of the equipment pieces he worked on.
    So far I am very happy with the service provided.
    - Lori D.
  • I purchased this Big Deal in late October and have not seen the vendor because first, he was too busy and had to reschedule, the next date it snowed and he called me the day after he was suppose to be here, and finally, the third day he said he forgot the appointment. It's now the middle of November and I really needed to get the lawn cleared so I did it myself.
    - Cynthia D.
  • I was given a drawing on what was going to be done, samples of mulch to choose from, and varitety of shrubs and flowers to pick.  I wasn't sure at first how the color of mulch they recommended looked, but I am sure glad I went with it.  I think the whole project took two guys around 10 hours to complete.
    - Laura T.
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Landscaping Companies in Eagle

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