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Home Security of America Inc

Founded 1984 • Angie's List since July 2008

C Rated | 116 Reviews

Description

Additional DBAs - HSA Home Warranty, Home Security of America Insurance Services Inc. Additional phone - (608) 231-0010....

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Verified Reviews

A few reviews for this pro…

B

RATED

05/12/2017

"I was provided with a home warranty company with the purchase of my patio home. HSA at first was bad. Then they really provided service recovery. The problem: They assigned ""Zoom Mechanical"" (this company should never be used) Zoom did not show up, when I called them, they said, ""we are trying to accomodate you, because you said we could not send someone until after 930am"" (I hired a cousin w...

DESCRIPTION OF WORK
Home Warranty Company

CATEGORY home warranty companies

A

RATED

12/14/2016

They contacted us quickly to come out and do the work.

DESCRIPTION OF WORK
Two large appliances worked on. First one was an oven and the second was the washer/dryer.

CATEGORY appliance repair,home warranty companies

F

RATED

10/08/2016

They're terrible in getting back to you. They send terrible people to fix your stuff and they never fix it. They still never call me back to check on our claim. They're pricey. They could actually follow through on claims, answer claims, and refer you to responsible service providers which they did not. They could follow through when that service provider does a bad job. We had them out 8 times fo...

DESCRIPTION OF WORK
We use Home Security of America.

CATEGORY home warranty companies

F

RATED

10/04/2016

The last six months they have never contacted me. They have lied to me. They have closed the claim that I made. I have reopened it up three times. The appliance guy came out and said my range top could not be fixed and that it needed replaced. It is a very expensive thermador model. They don't want to replace it so they are doing everything they can to make me go away. As of two weeks ago, the com...

DESCRIPTION OF WORK
Replace a range.

CATEGORY home warranty companies

F

RATED

09/23/2016

My wife and I have been back and forth with this company regarding our AC unit. Our AC unit is leaking but HSA keeps on sending technicians that can't supposedly find the problem. HSA AC technicians have been at our house roughly 8 times and still can't find the issue. We hired our own AC technician who determined that an evaporator coil is leaking but even with this information, HSA refuses to re...

DESCRIPTION OF WORK
The provider is unable to repair our AC unit according to the warranty agreement.

CATEGORY home warranty companies

Services Offered

Real estate.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
Yes