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Mastercraft Exteriors

Founded 1996 • Angie's List since September 2011

B Rated | 72 Reviews

Description

Additional addresses - Illinois - 330 E Main St Ste 600 Rockton, IL 61072, Missouri - 140 Enchanted Parkway Suite 201 Manchester, MO 63021, Nebraska - 5609 S 4th St, NE 68516, Wisconsin - 4533 Co Rd B Manitowoc, WI 54220, Minnesota - 11545 Lakeland Dr, Suite 103, Maple Grove, MN 55369. Additional fax - (815) 624-6327. South Carolina - 103 Vera Rd. Lexington, SC 29072. Colorado - 1602 S Parker Rd. Ste 305 Denver, CO 80231, Illinios 304 W. Mondamin St. Suite 116, Minooka, IL 60447. 289 Moody St Waltham, MA 02453....

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Verified Reviews

A few reviews for this pro…

D

RATED

09/20/2017

Both were covered by insurance, so can't speak to pricing fairness. Work by laborers was great. But responsiveness of sales team and management is TERRIBLE. Be prepared to wait weeks beyond when they'll tell you they'll start. Also, the electricity was cut in parts of our house. Fine, accidents happen. Laborers didn't understand us (language barrier) to fix it. Again, OK someone else will come. It...

DESCRIPTION OF WORK
New roof and new siding

CATEGORY roofing,siding

C

RATED

01/19/2016

I understand this provider is no longer serving customers in the St. Louis Area.

DESCRIPTION OF WORK
Provider wrote back:  "Thank you for your inquiry. Unfortunately we are not taking any new customers in your area at this time. We recommend contacting Owens Corning to find a trusted contractor. You may reach them at 800-438-7465. We appreciate your inquiry and may be able to assist you in the future. Thank you,"

CATEGORY roofing

F

RATED

05/06/2015

1)  The roofing crew showed total disrespect for our property.  They destroyed the chimney flashing. They failed to install any of the Owens Corning products according to published specs (shingles, ice and water barrier, underlayment, ridge vent).  Owens states specifically that the warranty does not apply if their products are not installed correctly.  All of those products had to be replaced, in...

DESCRIPTION OF WORK
We had hail damage to our roof and gutter screens.  MC was hired to do the necessary work.  The gutters and the chimney flashing were not damaged by the storm.

CATEGORY roofing

SERVICE PROVIDER RESPONSE

We are sorry to hear that (removed member name) was displeased with the steps Mastercraft Exteriors took to ensure his satisfaction with the repairs done to his home as a result of an insurance claim. We do understand that there were some installation concerns that (removed member name) brought to our attention. Within 4 days of being notified of (removed member name) concerns, Mastercraft Exterio...
A

RATED

04/06/2015

I highly recommend Terry D. & his crew! They were very professional and hard working. The roof looks terrific! They even protected the slants and did a great clean job.

DESCRIPTION OF WORK
Removed old shingles & put on new shingles and vents for sloped roof.

CATEGORY roofing

A

RATED

02/12/2015

Not a problem. Details are he did what I contracted him to do and he did a good job.  I'd use him again.

DESCRIPTION OF WORK
Installed 5 shingles on roof, resealed window outside, put new fascia on one end of the house that wind blew off.

CATEGORY roofing

Services Offered

Installation and repair of roofing, siding & gutters.

Services Not Offered

Ask for details.

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
Yes