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Home Improvement reviews in Vaughn

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  • Kelly Fandel and Fandel Construction are true professionals. First, Kelly sources really excellent wood for his deck projects. As his crew lays out the deck, they pay attention to the grain and features so the best of the best is laid where it will be seen. Kelly thinks projects through and will have creative solutions for problems you did not even know to think about. This is the second deck Fandel Construction built for us, the first one was fifteen years ago; a cedar deck with a heavy trellis for a hot tub off the master suite and it still looks great. This time we replaced our main deck. We went with Ipe wood (at Kelly's recommendation) for our main deck and it looks fabulous. Solid build quality, square joints, even gaps. One look at the finished project and you know it was built by a real professional. He did a nice job on our new stairs too and recommended treated cedar for cost and durability. Make sure you have an understanding about aesthetic features as they build to code and may not duplicate your original deck, but they make it right after you have an understanding. If we could give them an A+ recommendation, we would. Fandel Construction does first rate work at reasonable prices, you get what you pay for and then some.
    - Richard W.
  • Good job. Showed up when he said he would. Kept me in the loop of time window. The thing that impressed me the most was when I called him a few years ago for chimney sweep and he told me I was not ready and did not charge me.
    - JILL W.
  • The contractor collected our 50% Deposit, then had unskilled hires come out to demo. Weeks have since passed with no progress at all. The contractor Kevin Schwab and son/foreman Michael Schwab have since stopped returning calls, emails, or texts. We just found out that their contractor license has been suspended as of June 12, 2017. Verify for yourself directly on the official WA Gov state website at: [*** Link removed ***] We feel like such fools. There were other reviews on other sites that would have cautioned us. And there is one recent review on HomeAdvisor, poor folks suffered same story. Unfortunately, that one H.A. Review came in weeks after we started. Fyi, our case is very similar to the other review, but this is not the same person posting twice, we are a separate case. And you will see others on other review sites. We likely have just lost thousands of dollars and also lost valuable time on the project. This is the classic nightmare we all want to avoid when hiring a contractor for home improvement. Sick to our stomachs.
    - Jennifer K.
  • The Robbins and Co. team just finished correcting and stabilizing our foundation. They installed four Foundation Push Piers. We could not be happier. The entire team were knowledgeable, flexible, and easy to work with. That included the office staff, especially Charlene, Lee who created the proposal and clearly communicated expectations, and of course Miguel and Sergio who installed the system and shared their knowledge. Afterwards they cleaned up everything and replanted the plants that had been removed. I could tell why Robbins and Co. have been in business for so long. They have staff with quality characteristic who know what they are doing and do it right. We feel very confident in recommending them.
    - John J.
  • Roof and gutter cleaning. I contacted the vendor by email and telephone, but never heard back. The services were not performed. The vendor's area code was 425 and we live on the Key Peninsula in the 253 area code...I have a feeling that we are "too far out" for them to be interested in a job out here. As of a few days ago, the only good thing was that we have not been charged. John Lauber
    - John L.
  • Stephen was amazing!!!!  He is very professional, skilled and hard working!!!  He arrived on time and ready to work.  My husband and I would hire him again in a minute!!!  Very polite and worked extremely hard.  Can't say enough good things about him and the company.  I would highly recommend.  5+ Stars, no doubt about it!
    - christine s.
  • We have a contract with Lind to perform quarterly pest control services but were seeing signs of ants in our kitchen when our scheduled service wasn't quite due. I called the office and the knowledgeable employee gave me my options and then said they would send someone out to perform our quarterly service a little earlier so that I wouldn't have to pay the extra fee. The owner Randy came out himself to check out what was going on. He identified the ants and performed the specific treatment for them as part of our regular service and I haven't seen any more ants in my kitchen since. Great customer service, exceeded expectations. I would recommend Lind to anyone.
    - JILL W.
  • Brett & Megan came promptly to give an estimate when requested and then supplied an extremely detailed quote via email the same day. They were also on site each day to discuss the scope and progress of the job.  The work was completed in 4 days and we were very pleased with their professionalism, punctuality & dependability.  The crew who cut down the trees (led by Chris) were AWESOME!   They worked really hard and safely as a team, going above and beyond the work outlined in the original estimate (taking out & trimming extra trees that were not in the quote) and thoroughly cleaned up the debris where expected.  They also fixed a couple of our beach steps without being asked & when a branch bent part of the gutter on the pump house, they returned to replace it & paint all to match. They did a fantastic job and I would not hesitate to recommend Western Tree Solutions to anyone. Their bid was very fair and reasonable compared to others we received and we will definitely use them again.

    - JILL W.
  • After advising John when appointment was scheduled that we would be driving three hours to make this appointment, AND for ONLY the purpose of this appointment.  He was unprofessional, in both response time and in making any further following up to make the situation right.
    After receiving the text FORTY-FIVE minutes after the scheduled appointment, the following texts were exchanged as John did not answer the phone or returns any calls.
    3:50PM
    I responded " I drove her today from Vancouver, Washington (which is three hours) because we scheduled an appointment."
    John did NOT reply
    4:10PM
    I text again
    "Can you do it in the morning before I have to drive back to Vancouver?"
    6:56PM
    John responds
    "I will look at my schedule when I get home."
    IT IS NOW 7:42 THE FOLLOWING DAY, AND STILL NO WORD!!!

    - Cheri J.
  • Owner Brad and his son Scott fully scoped the work ahead of time. They used a roto hammer to break up some old work, installed rebar to tie into a bulkhead. They laid planks across the lawn to protect the grass, then worked steadily and efficiently to get the job done in a fairly small weather and tide window. They spent a considerable amount of prep time scoping out and dealing with slopes and drainage, including modifying an installed catch basin. The cement delivery guy, Rusty said he has delivered cement to Brad's jobs for 25 years and sees excellent work and happy customers.

    One caution, while the cement is setting up you'll find Brad to be quite a story teller. Works great if you're retired like me and enjoy tales and photos that include the likes of Willie Nelson. His son Sott is bright, hard working, and very tolerant of his Dad's stories, which I'm sure he's heard before, and before, and maybe even before.

    It's raining like crazy now, the next day and the drainage is working exactly like Brad said it would.


    - Bill T.
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Home Improvement Services in Vaughn

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