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Hvac Repair reviews in Vancouver

  • F
    Sterling Heating and Cooling
    I started a conversation with Sterling using the Angie's list message system. I received one response, but nothing in the last 7 days, despite me providing my reservation/coupon code and requesting a follow up. The lack of responsiveness lost them my business.
    - Kevin D.
  • A
    Sterling Heating and Cooling
    Very well done. Chad gave me a reasonable bid, was there on time, repaired a few mistakes made by original sub-contractor and had AC online for us in a few hours. I wish I had known about him when I built our house. Definitely recommend.
    - James W.
  • A
    Absolute Temp Control
    John was fantastic. Timely, professional, courteous. Even set up my new thermostat and tested to ensure it worked. He was competitive, and way less than 2 of my 5 quotes. I would recommend John & ATC to everyone!!!! Stan
    - Stan T.
  • A
    Pyramid Heating & Cooling
    The technician performed the work in a professional and efficient manner. He was courteous, congenial, and maintained a sense of humor throughout the time he was completing the work. Given the complexity of dismantling and reconstructing the inner portion of a high efficiency furnace, all parts and connections were accounted for, and the test run of the replaced part was successfully performed. Kudos to Spencer for a job well done!
    - Larry G.
  • A
    Revival Energy LLC
    Jim & Robert went above and beyond my expectations. As a first time home owner, with zero understanding of my furnace, I genuinely trusted their expertise. Informative, professional and punctual, I will be working with Revival Energy for future projects! My furnace started making a weird noise about two months ago. I initially spoke with Jim on the phone, and he tried to troubleshoot what might be wrong prior to scheduling a diagnostic visit. Since we couldn't pinpoint the issue, Jim sent a technician to look at the furnace the next day. Robert was able to diagnose the failing part in about 10-15 minutes. Not only did he explain the whole issue and all my options, but he also is going to file a claim to maximize my warranty. While fixing the furnace, Robert brought to my attention exhaust vents that were improperly installed in my attic as well. He didn't have to, but took pictures and helped explain exactly what should be corrected. Superior customer service all around!!
    - Lacey H.
  • C
    AM/PM Heating & Cooling
    This routine work to unclog a heat pump's condensation line that caused a leak was performed competently. The technician cleared the line and rebuilt the p-trap so that we now have access for cleaning it when this common problem reoccurs. He explained the problem and the repair. However, the technician did not perform a test of the system once the repair was completed to make sure the problem was resolved. Given that this is a common problem, perhaps a test was not necessary. The problem has not reoccurred since the repair. My issue is with the excessive charge for work that took ONE HALF HOUR to perform. I was charged a diagnostic fee of $95.00, in addition to AM/PM's apparent hourly rate of $139.00 (for a total of $234.00 minus a 10% senior discount on the hourly rate), for a charge before tax of $220.00 ($95 + $125) plus $18.48 tax, for a total charge of $238.48. Since the technician's work took one half hour, plus whatever travel time was involved (estimating one half hour), in effect the charge for the work ends up as approximately $234.00 an hour, or a little less if you subtract the cost of the minor parts (short sections of plastic pipe) used to rebuild the p-trap. To me, this is price gouging. Regardless of the company���s overhead, HVAC technicians and the company they work for do not merit $234 an hour. Here's a comparison to another profession. I am an attorney and if I am charging $234 an hour, I will only bill the client for THE ACTUAL TIME THAT I WORKED. So if I worked for half an hour, the client gets charged $117 plus whatever costs may be involved (such as copying charges). When I questioned AM/PM management about their pricing, I was given this explanation: ���We bill on what we call Up Front Pricing. When your repair falls within a certain phase you will know exactly how much you will be charged this cost covers parts and labor now matter how long it takes even if the technician has to go for the part.��� Before the repair began, I was not informed ���exactly how much��� I would be charged. Yes, I understand it is my responsibility to inquire about pricing before I agree to the repair. I should have asked about the company���s pricing when I made the initial scheduling call. However, that omission does not excuse excessive pricing. AM/PM���s response to my concern was not a satisfactory explanation for the excessive charge. When I pointed that out in a follow up email, I got no further justification for the pricing from AM/PM, except that the manager replied ���I hope you post your entire review because it needs to be factual.��� Well, this review is factual. I strongly recommend that you choose another company to do your HVAC repairs because there must be many of them out there just as competent, who charge a fair price for the work.
    - Esther M.
  • A
    Nw Hvac Service Inc
    My experience with this company was excellent from start to finish. The owner (Steve Veatch) took a personal interest by working on the installation himself. He was responsive in answering questions, provided complete paperwork (including warranty processing), and demonstrated expertise in knowledge of products and functional systems. When the Clark County Inspection was stalled by the need for written duct air test results, the office manager responded immediately to eliminate the deficiency on the same day.
    - Sylvia E.
  • A
    Absolute Temp Control
    Working with Absolute Temp Control was so smooth and easy! They provided a free estimate, and were able to quickly install our AC unit, which runs beautifully. John was very friendly, professional, and answered all my questions. When the County inspector came out to do the final inspection, the inspector said, "Wow, I wish all installations were done this well! It'd make my job so much easier!" I would highly recommend Absolute Temp Control and look forward to working with them for all my furnace and AC needs in the future.
    - Nicollette R.
  • A
    Absolute Heating & Cooling Solutions LLC
    This company has performed recurring services for us, and every time they have come out to our place, they have gone above and beyond the call of duty. The last instance was two weeks ago while my wife and I were on vacation. We left our 19 year old son Jake home alone since he is a student at Portland State. One evening, while we were on vacation, Jake called us in a panic because he heard a loud grinding sound coming from the furnace, and there was no cool air blowing in the house. He did not know what to do. I immediately texted Francisco from Absolute Heating and Cooling, explained the situation in a text, and he immediately texted my son Jake to make arrangements to come out to the house the next day. The next day, our son Jake let us know that Francisco had come out to the place, fixed the problem (it was a bad furnace motor that needed to be replaced), and that he would simply invoice us when we returned home from vacation. The fact that in less than 24 hours, in this busy climate, they came out and fixed our problem and trusted us enough to simply do the work without us paying them up front is unprecedented. They are one of a kind, and I recommend this company to anybody living in the Clark County, WA area who needs servicing on their heating and cooling systems.
    - Paul T.
  • A
    Revival Energy LLC
    I used Revival in August 2017 to install a ductless heat pump in my 900 square foot home. Their crew was very professional, and everything was done efficiently and on time. There was some minor damage to the old lath and plaster wall, and as soon as I noticed and reported it to the sales team, they scheduled a repair crew to come out within days. I have another similar rental home that needs a heatpump this summer, and I've already called Revival to schedule them again.
    - Kenneth M.
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