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Eye Care reviews in Vancouver

  • A
    The Vancouver Clinic
    Have never had a better care and from caring people. All doctors and staff friendly, good communicators and provide comprehensive care. I would recommend to anyone (any age) to make this clinic their health care provider. Have seen doctors at 87th Ave, Salmon Creek & Columbia Tech Center. Consistant care at all sites. Communication with receptionists, getting appointments, return calls from doctor's office, urgently needed appointments all done quickly and with ease. All appointment records available by secure online service to all doctors in clinic and patient
    - Hope B.
  • D
    Vancouver Eye Care
    They were trying to see what my son could see and he asked me to stand outside of the door. I did not want to because he was screaming at my child. I have the option until my son is 20 to stay in with him. They were absolutely horrible to my son. I just thought that they were very impatient, not understanding of the situation, and rude. He wanted to put my son on a medication which I later learned would hurt my sons eyes. They did not seem to understand that my son was autistic, even after I tried to explain, and that's when they told me to stand outside. My son was very scared and was holding my hand and I would not leave the room.
    - Nick C.
  • B
    America's Best Eyeglasses
    We usually go to America's Best Eyeglasses only because they are are cheap. You get two for $60 to $90 plus the eye exam. I would give them a C for customer service only because they are understaffed. You can go in and just have to wait for super long until it is your turn.
    - Wendy W.
  • A
    Vancouver Eye Care
    It cost $145. We've gone to them for years. I just like our doctor because I think he is very knowledgeable. We were there a little bit longer than normal today. But that's nothing that he could avoid because he had a patient that took longer. That's just something that you have to deal with when you go. But other than that, when I go in, the service is really smooth and everything is done in a timely manner. We waited for about 15 minutes before seeing the doctor. The waiting area is comfortable. Usually I have to make the appointments quite a ways out.
    - Kathrine M.
  • A
    Pacific Cataract and Laser Institute - Vancouver

    It went great. They are extremely professional, experienced, caring and organized! I have no complaints or regrets, and the surgery was PAIN FREE!

    This is a very detailed review because I want anyone reading this to understand that I am very afraid of needles, as many are. (and now you are probably thinking for yourself, "You don't understand, I really am afraid of needles, even more then most!). And if that was just now your thought, then we really do have that in common! I worried so much about that dang shot/being awake during surgery thing, that I was freaking myself out daily the week before. Please don't do that to yourself, it really isn't anything to worry about. They are so caring and so well organized that it all goes just fine. 

    I think the fear of the shot to be numbed up and the question of "will the surgery hurt" are the two huge concerns that everyone has with this. Rest those fears! Hindsight is 20/20 and I really should not have wasted any energy and time on being afraid. (Sorry, I just couldn't resist that eye related 20/20 pun, because it's so true!)

    The front waiting area is very calm and comfortable, everyone is very pleasant and caring. Appointments are quick so don't expect to be able to sit and read any of the nice magazines they have out : ) They have coffee, water, tea, chips, its a very pretty and relaxed waiting room, nice atmosphere.

    The day of the surgery, after checking in at the front then waiting in the main waiting room a short bit, you go to another room just off the waiting area. Although it is busy there, it is amazingly organized and calm. I was impressed by how they run their surgery days. There will be quite a few people in there at various stages of the process, sitting in a couple different rows of chairs and waiting areas in the same big room, but its so well organized that you will really appreciate and understand that they have this process down. And its nice to have the company of others that are there for the same reason as you are.

    You'll briefly check in there, then sit down in a row of chairs, they lead you through all this. A nurse comes over to talk to you, take blood pressure, ask/answer questions and provide reassurance. If you've requested a sedative, you'll be given that a few minutes later, along with a cap for your hair and more reassurance. Then you wait a bit, but not long, and next you are caringly escorted into a small room right off that waiting room, to be numbed up.

    Its NO BIG DEAL! I was so worried about that shot but they put you completely at ease I promise! (also I opted for the pre-surgery happy pill which just made me a bit more relaxed and absolutely did what it needed to do, but without being too much and knocking me out). I would have been fine without the pill though.

    The technician doing the numbing shot was great, I felt a bit of pressure, a dull, mild very brief sting that was really so quick and so mild that I shouldn't even use the word sting! A bit of a quick ache like a tiny sore muscle..then it was over. He explains everything and makes sure you are as comfortable as can be. The eye numbs up as he goes and its not a bad experience at all. I found myself wondering what I was so afraid of and that I would do it again without any worry at all if I ever needed to. It was like a slightly painful flu shot is all. Nothing like I worked myself up to imagining!

    Again, cataract surgery is really nothing to worry about, they know what they are doing and they are great at it. 

    I went back into the room where I had been waiting and sat in a different row waiting for the surgery. The whole side of my face was nice and numb after about 15 minutes. After that, the technician checked with me to make sure I was numb, then in a few minutes after that I went with a nurse into the room for the surgery. I don't remember a lot at that point it was just that easy. I laid on a table, they covered my face to isolate the eye but they pull whatever they use (I don't remember what it was actually) up so you can breathe just fine. I got covered with one of those nice warm cozy blankets. You don't really see anything but a blurry light, at least that's all I recall. They talk you to and explain everything and then your next thought will most likely be, "They are done already? Really? Wow!"  I think I was in there less then ten minutes. Its pretty simple when you have experienced professionals doing what they do best.

    I FELT NOTHING AT ALL!!! No pain, no worries. Nice people, warm blanket, I could have just slept there. After that I went back out to the same room for a bit to make sure I felt fine and all was well. Then they gave me all the necessary follow-up instructions, and I left with a choice of a cap or a really nice warm vest as a gift.

    Recovery was fine. Follow up was fine. I will go nowhere else.

    I've had both eyes done at this point so unless I grow a third eye I won't need another.

    I can definitely say that the second experience was way better then the first. The first cataract surgery was elsewhere many years ago and I was asleep with IV sedation. From much research before this last surgery, I learned that being awake is much easier on the body and actually lends towards a better result. I feel that to be true since having experienced this both ways.

    As far as the insurance stuff, usually I dread the possible hassle and insurance "what do I pay mix-ups", but there were none! It was all figured out ahead of time and the amount I paid was exactly what my insurance company verified I should be paying. They know what they are doing in that department as well.

    So go get it done!

    Thanks Pacific Cataract and Laser!!

    - Robin F.
  • A
    Dr. Brent Johnson
    I changed to Dr. Johnson after I was dissatisfied with my previous optometrist.  He did a thorough eye exam and measured my eyesight for my new glasses.  I didn't have to wait very long to get an appointment and I didn't wait very long in the reception area.  His receptionist/assistant Janice makes sure everything runs smoothly.  They have a wide variety of eyeglasses in all price ranges.  I really feel that I get VIP treatment at the office and I have been going there for several years.  This small office has a very friendly feel and the people are very kind.
    - Kathryn C.
  • A
    Manger III, Dr. Charles C.
    I first had Lasik procedure 12 yrs. prior and it had been very successful.
    I was confident they would do a good job 2nd time around.
    Staff is very professional, knowledgeable and supportive. Examination is thorough, they explained there was a longer healing time involved with 2nd surgery. The actual procedure after the extensive and intensive examination is relatively quick.
    I have had a good result and would definitely recommend this office, and Dr. manger to anyone interested in this treatment.

    - Elizabeth D.
  • A
    Vancouver Eye Care - Columbia Tech Center Clinic
    .I have been going there for years. They give good eye exams and I have no complaints. They're very busy so I have to wait. I make an appointment and I just sit there and wait. I get new glasses every two years.
    - JAMES W.
  • A
    Vancouver Eye Care
    I've been going to them for 10 years or so. They do a good job of informing about my eyes. I have dry eyes and I'm a potential diabetic. They make sure that I get the right treatment. I keep in contact with them to keep me informed.
    - Ella H.
  • B
    Kaiser Permanente Sunnybrook
    It was a building that I haven't been before and it is strictly for eye care; it was a little confusing when you walk in but the staff and everybody were really helpful. They got me to my appointment.  It went very good.  I had to wait a little bit since they just squeeze me in and it was an emergency type deal.  They were very accommodating and easy to talk to.
    - Claire J.
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Eye Doctors in Vancouver

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